Browser-Based Real User Monitoring (RUM)
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What's New in the NetSec Platform

Browser-Based Real User Monitoring (RUM)

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Browser-Based Real User Monitoring (RUM)

ADEM now supports browser-based real user monitoring (RUM).
Real User Monitoring (RUM) support is integrated into Autonomous Digital Experience Management (ADEM), marking a significant advancement in monitoring mobile user experiences. This capability utilizes a dedicated browser plugin to capture live web application performance directly from the end user's browser, providing critical visibility into real-time interactions with SaaS, internet, and data center applications. This method is essential for identifying in-browser friction points—such as slow page loads or delayed user actions—that traditional synthetic tests often fail to detect.
RUM provides the following key advantages to streamline support and optimization workflows:
  • Comprehensive View into User Experience: Gather a set of metrics to help you understand the full user journey so that you can take the appropriate actions.
  • Enhanced Troubleshooting: View real-time application availability, usability, and the performance of underlying dependencies, such as APIs or microservices, enabling quicker and more accurate troubleshooting.
  • Faster Remediation: Combine RUM metrics with synthetic metrics to detect a wider range of performance degradation issues, identify root causes, and receive recommended remediation steps.