About Enterprise DLP End User Alerting with Cortex XSOAR
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Enterprise DLP

About Enterprise DLP End User Alerting with Cortex XSOAR

Table of Contents

About Enterprise DLP End User Alerting with
Cortex XSOAR

About
Enterprise Data Loss Prevention (E-DLP)
End User Alerting with
Cortex XSOAR
.
Where Can I Use This?
What Do I Need?
  • NGFW (Managed by Panorama)
  • Prisma Access (Managed by Strata Cloud Manager)
  • SaaS Security
  • NGFW (Managed by Strata Cloud Manager)
  • Enterprise Data Loss Prevention (E-DLP)
    license
  • NGFW (Managed by Panorama)
    —Support and
    Panorama
    device management licenses
  • Prisma Access (Managed by Strata Cloud Manager)
    Prisma Access
    license
  • SaaS Security
    SaaS Security
    license
  • NGFW (Managed by Strata Cloud Manager)
    —Support and
    AIOps for NGFW Premium
    licenses
Or any of the following licenses that include the
Enterprise DLP
license
  • Prisma Access
    CASB license
  • Next-Generation CASB for Prisma Access and NGFW (CASB-X)
    license
  • Data Security
    license
Enterprise Data Loss Prevention (E-DLP)
End User Alerting with
Cortex XSOAR
allows your team members to understand why a file upload was blocked by
Enterprise DLP
and enables self-service temporary exemptions for file uploads that match your
Enterprise DLP
data profiles.
Enterprise DLP
End User Alerting with
Cortex XSOAR
provides an audit trail to better understand the upload and response history for every file scanned by the DLP cloud service. Additionally, enabling End User Alerting with
Cortex XSOAR
prevents malware triggered uploads because an affirmative action is required to request an exemption.
Enterprise DLP
End User Alerting with
Cortex XSOAR
requires integration with the
Enterprise DLP
application. You can view responses to file uploads that match your data filtering profiles and data profiles on supported applications only. For some applications, End User Alerting with
Cortex XSOAR
requires IP mapping to email addresses to furnishing exemption queries to your team members. After you successfully integrate
Enterprise DLP
with
Cortex XSOAR
and configure the exemption duration, the team member who uploads a matched file is presented with an automated message to confirm if the file includes sensitive data that triggers a block verdict from the DLP cloud service. If the team member responds that the file does contain sensitive data, they’re given the option request a temporary exception for the specific file.
If the team member responds that the file doesn’t contain sensitive information, the DLP cloud service flags the file as a false positive. However,
Enterprise DLP
continues to block the file upload.
The
Enterprise DLP
cloud service preserves the response history for all scanned files after End User Alerting with
Cortex XSOAR
is enabled. For example, your team member uploads
file_A.pdf
that matches a data profile match criteria. The team member is prompted to confirm if the file contains sensitive information, to which they answer
Yes
and request an exemption. A few days later, the team member uploads
file_A.pdf
again. This time they’re only prompted to request an exemption because the DLP cloud service is already aware of the file response history.

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