: Supported Applications
Focus
Focus
Table of Contents

Supported Applications

Applications supported by
Enterprise Data Loss Prevention (E-DLP)
.
Where Can I Use This?
What Do I Need?
  • Panorama
  • Strata Cloud Manager
  • Enterprise Data Loss Prevention (E-DLP)
    license
  • (
    Panorama
    ) Device management license
  • (
    Panorama
    ) Support license
  • (
    Strata Cloud Manager
    )
    Prisma Access
    license
  • (
    Strata Cloud Manager
    )
    AIOps for NGFW Premium
    license
  • (
    Strata Cloud Manager
    )
    AIOps for NGFW Free
    license
The following table displays the supported web applications and operational parameters that you can use with
Enterprise Data Loss Prevention (E-DLP)
. See the Supported File Types for more information on which file types
Enterprise DLP
can inspect and render a verdict on across all applications. Refer to the Palo Alto Networks Applipedia for more information on each application App-ID.
Some application support might have a
Minimum Version Requirement
. The minimum version requirement to support inspection of an application might require a minimum PAN-OS version or an Apps & Threats content release version installed.
Some
Enterprise DLP
functionality is dependent on a PAN-OS release.
  • Any application that supports the Non-File Inspection
    Inspection Type
    requires PAN-OS 10.2.3 or later PAN-OS release.
  • Any application that supports a
    Max File Size
    larger than 20 MB requires PAN-OS 10.2.4 or later PAN-OS 10.2 release, or PAN-OS 11.0.2 or later release.
  • Any application that supports the Download
    Direction
    requires PAN-OS 10.2.4 or later PAN-OS 10.2 release, or PAN-OS 11.0.2 or later release.
  • To upgrade
    Panorama
    or
    Strata Cloud Manager
    .
    • For
      Panorama
      , upgrade to the
      Minimum Version Requirement
      or later release.
    • For
      Prisma Access (Panorama Managed)
      , you must upgrade
      Panorama
      to the
      Minimum Version Requirement
      and ensure your
      Prisma Access
      tenants are running the
      Minimum Version Requirement
      or later release.
    • For
      Cloud Management
      , a PAN-OS software upgrade in the to the
      Minimum Version Requirement
      or later release is required. You can view the
      Software Version
      in the
      Strata Cloud Manager
      .
    • Review the Compatibility Matrix for the minimum plugin versions required for your target upgrade version.
To use Gmail, you must disable the Quick UDP Internet Connection (QUIC) protocol. Palo Alto Networks recommends that you disable QUIC in Chrome. To do so, specify
chrome://flags/
in the Chrome
Experimental QUIC Protocol
, and select
Disabled
.
Application
App-ID
Inspection Type
(File and Non-File)
Direction
Max File Size
Minimum Version Requirement
Amazon Cloud Drive Web
amazon-cloud-drive
File Inspection
Upload
20 MB
None
Amazon S3 REST API
web-browsing
File Inspection
Upload
20 MB
None
Apple iCloud Web
icloud
File Inspection
Upload
20 MB
None
Asana Web
asana
File Inspection
Upload
20 MB
None
Basecamp Web
basecamp
File Inspection
Upload
20 MB
None
Bitrix24 Web
bitrix24
File Inspection
Upload
20 MB
None
Blackboard Web
blackboard
File Inspection
Upload
20 MB
None
Blogs (e.g Wordpress, Medium)
blog-posting
File Inspection
Non-File Inspection
Upload
20 MB
None
Box Desktop - Business
boxnet
File Inspection
Upload
Download
100 MB
Version 8413
Box Web
boxnet
File Inspection
Upload
Download
100 MB
Version 8413
Canvas Web
canvas
File Inspection
Upload
20 MB
None
Confluence Web
confluence-base
web-browsing
Non-File Inspection
Upload
N/A
10.2.3
DocSend Web
docsend
File Inspection
Upload
20 MB
None
Dropbox
dropbox
File Inspection
Upload
100 MB
11.1.0
Egnyte Web
egnyte
File Inspection
Upload
20 MB
None
Evernote Web
evernote
Non-File Inspection
Upload
N/A
10.2.3
(
Images only
) Facebook Web
facebook-uploading
File Inspection
Upload
10 MB
10.2.3
Facebook Messenger Web
facebook-chat
File Inspection
Upload
Download
25MB
None
FilesAnywhere Web
filesanywhere
File Inspection
Upload
20 MB
None
Freshdesk Web
freshdesk
File Inspection
Upload
20 MB
None
GitHub Web
github
File Inspection
Upload
20 MB
Version 8413
Gitlab - Web-based File Attachment and Standard Traffic
gitlab
File Inspection
Non-File Inspection
Upload
100 MB
Version 8413
Glassdoor Web
web-browsing
Non-File Inspection
Upload
N/A
10.2.3
Gmail Web - Mail Attachments
gmail
File Inspection
Upload
100 MB
Version 8413
Google Chat Web
google-chat
Non-File Inspection
Upload
N/A
10.2.3
Google Cloud Platform
google-cloud-storage-base
File Inspection
Upload
Download
100 MB
None
Google Drive Web
google-base
google-docs
File Inspection
Upload
100 MB
10.2.4
Google Docs Web
google-docs-editing
Non-File Inspection
Upload
N/A
10.2.3
Google Forms Web
google-docs-editing
Non-File Inspection
Upload
N/A
10.2.3
Google Meet Web
google-meet
Non-File Inspection
Upload
N/A
10.2.3
Version 8726-8134
Google Photos Web
google-photos
File Inspection
Upload
10 MB
10.2.3
Version 8745-8229
Google Sheets Web
google-docs-editing
Non-File Inspection
Upload
N/A
10.2.3
Google Slides Web
google-docs-editing
Non-File Inspection
Upload
N/A
10.2.3
GSuite (Export via link)
google-base
File Inspection
Download
25 MB
10.2.4
Version 8684-7912
Hubspot Web
hubspot
File Inspection
Upload
20 MB
None
LinkedIn Web
linkedin
File Inspection
Non-File Inspection
Download
25 MB
(
Non-File
) 10.2.3
(
Download
) 10.2.4
Version 8739-17204
Jira Web
jira
File Inspection
Non-File Inspection
Download
100 MB
(
Download and Large File
) 10.2.4
Mendeley Web
mendeley
File Inspection
Upload
20 MB
None
Microsoft Azure Storage
windows-azure
File Inspection
Download
100 MB
10.2.4 or 11.0.2
Version 8742-8215
Microsoft Excel Desktop
web-browsing
File Inspection
Non-File Inspection
Download
26 MB
10.2.4
Microsoft Excel Web
web-browsing
File Inspection
Non-File Inspection
Download
26 MB
10.2.4
Microsoft OneDrive Web - Business
office365-enterprise-access
sharepoint-online
File Inspection
Upload
100 MB
10.2.4
(
Large file
) 11.1.0
Microsoft OneDrive Desktop - Business
office365-enterprise-access
sharepoint-online
File Inspection
Download
100 MB
10.2.4
Version 8684-7912
Microsoft OneDrive Desktop - Personal
ms-onedrive
File Inspection
Upload
100 MB
10.2.4
Version 8684-7912
Microsoft OneNote Web
ms-onenote
File Inspection
Non-File Inspection
Upload
Download
20 MB
Version 8413
Microsoft Outlook Web - Mail Attachments
ms-office365
File Inspection
Upload
100 MB
Version 8673-7845
(
Large file
) 11.1.0
Microsoft Power BI Web
web-browsing
File Inspection
Upload
20 MB
None
Microsoft PowerPoint Desktop
ms-powerpoint-online
File Inspection
Non-File Inspection
Download
100 MB
10.2.4
Microsoft PowerPoint Web
ms-powerpoint-online
File Inspection
Non-File Inspection
Download
100 MB
10.2.4
Microsoft SharePoint Desktop
office365-enterprise-access
sharepoint-online
File Inspection
Non-File Inspection
Upload
Download
100 MB
None
Microsoft SharePoint Web
office365-enterprise-access
sharepoint-online
File Inspection
Non-File Inspection
Upload
Download
100 MB
None
Microsoft Teams Web
ms-office365
ms-teams
File Inspection
Non-File Inspection
Download
100 MB
Version 8742-8215
Microsoft Teams Desktop
ms-office365
ms-teams
Non-File Inspection
N/A
N/A
10.2.3
Miro Web
realtimeboard
File Inspection
Upload
30 MB
10.2.3
Version 8756-8298
Monday.com Web
monday
File Inspection
Upload
20 MB
None
Naver Mail Web
naver-mail
File Inspection
Upload
Download
100 MB
None
Naverworks
web-browsing
File Inspection
Upload
20 MB
Version 8711-8058
Prezi Web
prezi
File Inspection
Upload
20 MB
None
Pastebin Web
pastebin
Non-File Inspection
Upload
20 MB
10.2.3
Quip
quip
File Inspection
Upload
Download
100 MB
Version 8735-8187
Salesforce Web
salesforce
File Inspection
Upload
Download
100 MB
Version 8413
ServiceNow Web
service-now
File Inspection
Non-File Inspection
Upload
Download
100 MB
Version 8413
Slack Web
slack
File Inspection
Non-File Inspection
Upload
20 MB
None
Smartsheet Web
smartsheet-web
Non-File Inspection
Upload
N/A
10.2.3 or 11.0.0
Splunk Web
web-browsing
splunk
File Inspection
Upload
20 MB
None
Syncplicity Web
syncplicity
File Inspection
Upload
20 MB
None
Trello Web
trello
File Inspection
Upload
20 MB
None
Twitter Web
twitter
File Inspection
Non-File Inspection
Upload
20 MB
None
Udemy Web
udemy-base
udemy-business
Non-File Inspection
Upload
N/A
10.2.3 or 11.0.0
Web Browsing
web-browsing
File Inspection
Upload
100 MB
None
Webex Desktop
webex
Non-File Inspection
Upload
N/A
Version 8735-8187
Workday Web
workday
File Inspection
Upload
Download
30 MB
Version 8702-8012
Workplace by Facebook Web App
workplace
File Inspection
Upload
20 MB
None
Yahoo Web App Mail Attachments
yahoo-mail-uploading
File Inspection
Non-File Inspection
Upload
25 MB
Version 8413
Yammer Web
yammer
File Inspection
Upload
20 MB
None
Zendesk Web
zendesk
File Inspection
Non-File Inspection
Upload
Download
50 MB
10.2.3 or 11.0.0
(
Upload
) 10.2.5
Version 8757-8277

Supported AI Applications

The following table displays the supported AI web applications and operational parameters that you can use with
Enterprise Data Loss Prevention (E-DLP)
. Refer to the Palo Alto Networks Applipedia for more information on each application App-ID.
  • All AI app support require PAN-OS 10.2.3 or later release.
  • All AI apps support only non-file inspection unless otherwise specified.
Application
App-ID
Notes
ChatGPT Web and API
openai-chatgpt
Minimum Content Version
—8699
Google Bard
google-bard
None
Hugging Face API
web-browsing
None
Microsoft Azure OpenAI Studio
azure-openai-studio
None
Microsoft Bing
bing-ai
None

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