Enterprise DLP
Apps
Table of Contents
Apps
Apps supported by Enterprise Data Loss Prevention (E-DLP).
The following table displays the supported web apps and operational
parameters that you can use with Enterprise Data Loss Prevention (E-DLP). See the Supported File Types
for more information on which file types Enterprise DLP can inspect and render a
verdict on across all applications. Refer to the Palo
Alto Networks Applipedia for more information on each App-ID.
Some app support might have a Minimum Version Requirement. The
minimum version requirement to support inspection of an app might require a minimum
PAN-OS version or an Apps & Threats content release version installed.
Some Enterprise DLP functionality is dependent on a PAN-OS release.
- Any app that supports the Non-File Inspection Inspection Type requires PAN-OS 10.2.3 or later PAN-OS release.
- Any app that supports a Max File Size larger than 20 MB requires PAN-OS 10.2.4 or later PAN-OS 10.2 release, or PAN-OS 11.0.2 or later release.
- Any app that supports the Download Direction requires PAN-OS 10.2.4 or later PAN-OS 10.2 release, or PAN-OS 11.0.2 or later release.
- To upgrade Panorama or Strata Cloud Manager.
- For Panorama, upgrade Panorama and managed firewalls to the Minimum Version Requirement or later release.
- For Prisma Access (Managed by Panorama), you must upgrade Panorama to the Minimum Version Requirement and ensure your Prisma Access tenants are running the Minimum Version Requirement or later release.
- For Cloud Management, a PAN-OS software upgrade in the Strata Cloud Manager infrastructure to the Minimum Version Requirement or later release is required. You can view the Software Version in the Strata Cloud Manager Overview.
- Review the Compatibility Matrix for the minimum plugin versions required for your target upgrade version.
To use Gmail, you must disable the Quick UDP Internet Connection (QUIC) protocol.
Palo Alto Networks recommends that you disable QUIC in Chrome. To do so, specify
chrome://flags/ in the Chrome Experimental QUIC
Protocol, and select Disabled.
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|
App
|
App-ID
|
Inspection Type
|
Direction
|
Max File Size
|
Minimum Version Requirement
|
Notes
|
|---|---|---|---|---|---|---|
|
AirTable
|
airtable
|
File
Non-File
|
Download
|
5 MB
|
PAN-OS 10.2.3
(Download) PAN-OS 10.2.4
|
—
|
|
Amazon Cloud Drive Web
|
amazon-cloud-drive
|
File
|
Upload
|
20 MB
|
—
|
—
|
|
Amazon S3 REST API
|
web-browsing
|
File
|
Upload
|
20 MB
|
—
|
—
|
|
Apple iCloud Web
|
icloud
|
File
|
Upload
|
100 MB
|
—
|
—
|
|
Asana Web
|
asana
|
File
|
Upload
|
100 MB
|
—
|
—
|
|
Basecamp Web
|
basecamp
|
File
|
Upload
|
20 MB
|
—
|
—
|
|
Bitrix24 Web
|
bitrix24
|
File
|
Upload
|
20 MB
|
—
|
—
|
|
Blackboard Web
|
blackboard
|
File
|
Upload
|
20 MB
|
—
|
—
|
|
Blogs (e.g Wordpress, Medium)
|
blog-posting
|
File
Non-File
|
Upload
|
20 MB
|
—
|
—
|
|
Box Desktop
|
boxnet
|
File
|
Upload
Download
|
20 MB (Upload)
100 MB (Download)
|
Version 8413
|
—
|
|
Box Web
|
boxnet
|
File
|
Upload
Download
|
100 MB
|
Version 8413
|
—
|
|
Canvas Web
|
canvas
|
File
|
Upload
|
20 MB
|
—
|
—
|
|
Confluence Web
|
confluence-base
web-browsing
|
Non-File
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
—
|
|
DocSend Web
|
docsend
|
File
|
Upload
|
100 MB
|
—
| |
|
Dropbox Web
|
dropbox
|
File
|
Upload
Download
|
100 MB
|
PAN-OS 11.1.0
|
—
|
|
Egnyte Web
|
egnyte
|
File
|
Upload
|
100 MB
|
—
|
—
|
|
Evernote Web
|
evernote
|
Non-File
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
—
|
|
Facebook Messenger Web
|
facebook-chat
|
File
|
Upload
Download
|
25MB
|
—
|
—
|
|
Facebook Web
Images only
|
facebook-uploading
|
File
|
Upload
|
10 MB
|
PAN-OS10.2.3
|
—
|
|
FilesAnywhere Web
|
filesanywhere
|
File
|
Upload
|
20 MB
|
—
|
—
|
|
Freshdesk Web
|
freshdesk
|
File
|
Upload
|
20 MB
35 MB (Freshdesk Chatbot only)
|
Freshdesk enforces a 20 MB and 35 file size
limit.
|
—
|
|
GitHub Web
|
github
github-uploading
|
File
|
Upload
|
20 MB
25 MB (github-uploading)
100 MB (github-uploading using GitHub Release
only)
|
Version 8413
GitHub enforces a 25 MB file size limit for all
upload services except for GitHub Release
|
—
|
|
Gitlab - Web-based File Attachment and Standard Traffic
|
gitlab
|
File
Non-File
|
Upload
|
100 MB
|
Version 8413
|
—
|
|
Glassdoor Web
|
web-browsing
|
Non-File
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
—
|
|
Gmail Web - Mail Attachments
|
gmail
|
File
Non-File
|
Upload
|
100 MB
|
Version 8413
|
—
|
|
Google Chat Web
|
google-chat
|
Non-File
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
—
|
|
Google Cloud Platform
|
google-cloud-storage-base
|
File
|
Upload
Download
|
100 MB
|
—
|
—
|
|
Google Docs Web
|
google-docs-editing
|
Non-File
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
—
|
|
Google Drive Web
|
google-base
google-docs
|
File
|
Upload
|
100 MB
|
PAN-OS 10.2.4
|
—
|
|
Google Forms Web
|
google-docs-editing
|
Non-File
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
—
|
|
Google Meet Web
|
google-meet
|
Non-File
|
N/A
|
N/A
|
PAN-OS 10.2.3
Version 8726-8134
|
—
|
|
Google Photos Web
|
google-photos
|
File
|
Upload
|
100 MB
|
PAN-OS 10.2.3
Version 8745-8229
|
—
|
|
Google Sheets Web
|
google-docs-editing
|
Non-File
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
—
|
|
Google Slides Web
|
google-docs-editing
|
Non-File
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
—
|
|
Grammarly
|
grammarly
|
File
|
Upload
|
4 MB
|
PAN-OS 10.2.3
|
—
|
|
GSuite (Export via link)
|
google-base
|
File
|
Download
|
25 MB
|
PAN-OS 10.2.4
Version 8684-7912
|
—
|
|
Hubspot Web
|
hubspot
|
File
|
Upload
|
100 MB
|
—
|
—
|
|
Jira Web
|
jira
|
File
Non-File
|
Download
|
100 MB
| (Download and Large File) PAN-OS 10.2.4 |
—
|
|
LinkedIn Web
|
linkedin
|
File
Non-File
|
Upload
Download
|
20 MB (Upload)
100 MB (Download)
|
(Non-File) PAN-OS 10.2.3
(Download) PAN-OS 10.2.4
Version 8739-17204
|
—
|
|
MailChimp
|
mailchimp
|
Non-File
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
—
|
|
Mendeley Web
|
mendeley
|
File
|
Upload
|
20 MB
|
—
|
—
|
|
Microsoft Azure Storage
|
windows-azure
|
File
|
Download
|
100 MB
|
PAN-OS 10.2.4 or 11.0.2
Version 8742-8215
|
—
|
|
Microsoft Excel Desktop
|
web-browsing
|
File
Non-File
|
Download
|
26 MB
|
PAN-OS 10.2.4
|
Collaborative Sync not
supported.
|
|
Microsoft Excel Web
|
web-browsing
|
File
Non-File
|
Upload
Download
|
20 MB (Upload)
26 MB (Download)
|
PAN-OS 10.2.4
|
—
|
|
Microsoft OneDrive Desktop - Business
|
office365-enterprise-access
sharepoint-online
|
File
|
Upload
Download
|
100 MB
|
PAN-OS 10.2.4
Version 8684-7912
|
Collaborative Sync not
supported.
|
|
Microsoft OneDrive Desktop - Personal
|
ms-onedrive
|
File
|
Upload
|
100 MB
|
PAN-OS 10.2.4
Version 8684-7912
|
—
|
|
Microsoft OneDrive Web - Business
|
office365-enterprise-access
sharepoint-online
|
File
|
Upload
|
100 MB
|
PAN-OS 10.2.4
(Large file) 11.1.0
|
—
|
|
Microsoft OneDrive Web - Personal
|
ms-onedrive
|
File
|
Upload
|
100 MB
|
PAN-OS 10.2.4
|
—
|
|
Microsoft OneNote Web
|
ms-onenote
|
File
Non-File
|
Upload
Download
|
20 MB
|
Version 8413
|
—
|
|
Microsoft Outlook Web - Mail Attachments from Device and Personal One
Drive
|
ms-office365
|
File
|
Upload
|
100 MB
|
Version 8673-7845
(Large file) PAN-OS 11.1.0
|
—
|
|
Microsoft Power BI Web
|
web-browsing
|
File
Non-File
|
Upload
|
100 MB
|
—
|
—
|
|
Microsoft PowerPoint Desktop
|
ms-powerpoint-online
|
File
Non-File
| Download |
100 MB
|
PAN-OS 10.2.4
|
Collaborative Sync not
supported.
|
|
Microsoft PowerPoint Web
|
ms-powerpoint-online
|
File
Non-File
|
Download
|
100 MB
|
PAN-OS 10.2.4
|
—
|
|
Microsoft SharePoint Desktop
|
office365-enterprise-access
sharepoint-online
|
File
Non-File
|
Upload
Download
|
100 MB
|
—
|
Collaborative Sync not
supported.
|
|
Microsoft SharePoint Web
|
office365-enterprise-access
sharepoint-online
|
File
Non-File
|
Upload
Download
|
100 MB
|
—
|
—
|
|
Microsoft Teams Desktop - Business
Microsoft Whiteboard not supported
|
ms-office365
ms-teams
|
File
Non-File
|
Upload
Download
|
10 MB (Upload)
100 MB (Download)
|
PAN-OS 10.2.3
|
—
|
|
Microsoft Teams Desktop - Personal
Microsoft Whiteboard not supported
|
ms-office365
ms-teams
|
Non-File
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
—
|
|
Microsoft Teams Web - Business
Microsoft Whiteboard not supported
|
ms-office365
ms-teams
|
File
Non-File
|
Upload
Download
|
10 MB (Upload)
100 MB (Download)
|
Version 8742-8215
Large File—PAN-OS 10.2.4 and later or 11.0.2 or
later
Non-File—PAN-OS 10.2.3 and later or 11.0.0 or
later
|
—
|
|
Microsoft Teams Web - Personal
Microsoft Whiteboard not supported
|
ms-office365
ms-teams
|
File
Non-File
|
Upload
Download
|
100 MB
|
Version 8742-8215
Large File—PAN-OS 10.2.4 and later or 11.0.2 or
later
Non-File—PAN-OS 10.2.3 and later or 11.0.0 or
later
|
—
|
|
Microsoft Word Desktop
|
ms-office365
|
Non-File
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
Collaborative Sync not
supported.
|
|
Microsoft Word Web
|
ms-office365
|
Non-File
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
—
|
|
Miro Web
|
realtimeboard
|
File
|
Upload
|
30 MB
|
PAN-OS 10.2.3
Version 8756-8298
|
—
|
|
Monday.com Web
|
monday
|
File
|
Upload
|
20 MB
|
—
|
—
|
| Naver Mail Web |
naver-mail
|
File
|
Upload
Download
|
100 MB
| — |
—
|
|
Naverworks
|
web-browsing
|
File
|
Upload
|
20 MB
|
Version 8711-8058
|
—
|
|
Pastebin Web
|
pastebin
|
Non-File
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
—
|
|
Pinterest
|
pinterest
|
Non-File
|
N/A
|
N/A
|
N/A
|
—
|
|
Prezi Web
|
prezi
|
File
|
Upload
|
20 MB
|
—
|
—
|
|
Quip
|
quip
|
File
|
Upload
Download
|
100 MB
|
Version 8735-8187
|
—
|
|
Quora
|
quora
|
Non-File
|
N/A
|
N/A
|
—
|
—
|
|
Reddit
|
reddit
|
File
Non-File
|
Upload
|
20 MB
|
—
|
—
|
|
Salesforce Web
|
salesforce
|
File
|
Upload
Download
|
100 MB
|
Version 8413
|
—
|
|
ServiceNow Web
|
service-now
|
File
Non-File
|
Upload
Download
|
100 MB
|
Version 8413
|
—
|
|
Slack Desktop
|
slack
|
File
Non-File
|
Upload
Download
|
100 MB
|
Non-File—PAN-OS 10.2.3 and later or 11.0.0 or
later
|
—
|
|
Slack Web
|
slack
|
File
Non-File
|
Upload
Download
|
100 MB
|
Non-File—PAN-OS 10.2.3 and later or 11.0.0 or later
|
—
|
|
Smartsheet Web
|
smartsheet-web
|
Non-File
|
N/A
|
N/A
|
PAN-OS 10.2.3 or 11.0.0
|
—
|
|
Splunk Web
|
web-browsing
splunk
|
File
|
Upload
|
100 MB
|
—
|
—
|
|
Syncplicity Web
|
syncplicity
|
File
|
Upload
|
20 MB
|
—
|
—
|
|
Trello Web
|
trello
|
File
|
Upload
|
20 MB
|
—
|
—
|
|
Twitter Web
|
twitter
|
File
Non-File
|
Upload
|
20 MB
|
—
|
—
|
|
Udemy Web
|
udemy-base
udemy-business
|
Non-File
|
N/A
|
N/A
|
PAN-OS 10.2.3 or 11.0.0
|
—
|
|
Web Browsing
|
web-browsing
|
File
Non-File
|
Upload
|
100 MB
|
—
|
—
|
|
Webex Desktop
|
webex
|
Non-File
|
N/A
|
N/A
|
Version 8735-8187
|
—
|
|
Workday Web
|
workday
|
File
|
Upload
Download
|
30 MB
|
Version 8702-8012
|
—
|
|
Workplace by Facebook Web App
|
workplace
|
File
|
Upload
|
20 MB
|
—
|
—
|
|
Yahoo Web App Mail Attachments
|
yahoo-mail-uploading
|
File
Non-File
|
Upload
|
25 MB
|
Version 8413
|
—
|
|
Yammer Web
|
yammer
|
File
|
Upload
|
20 MB
|
—
|
—
|
|
Zendesk Web
|
zendesk
|
File
Non-File
|
Upload
Download
|
50 MB
|
PAN-OS 10.2.3 or 11.0.0
(Upload) PAN-OS 10.2.5
Version 8757-8277
|
—
|