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    6. Release Cadence for Prisma Access Infrastructure Updates (Cloud Management)

    Release Cadence for Prisma Access Infrastructure Updates (Cloud Management)

    Learn more about how Prisma Access updates its infrastructure components.
    The following table describes how Prisma Access updates its infrastructure components, including content and software updates. This table also indicates whether Prisma Access automatically updates the software. If any updates are not automatic, you can learn how to apply those infrastructure updates.
    You can also check the status of all cloud services from the hub.
    Component
    Update Schedule
    Comments
    GlobalProtect app
    • Major GlobalProtect App Releases (for example,
      x
      .0 or 4.
      x
      )—
      Prisma Access updates the app with the latest major release 7-10 days after the general availability of the
      x
      .0.1 version of that release.
      For example, given an app release of 4.0, Prisma Access updates the app 7-10 days after the 4.0.1 release.
    • Minor GlobalProtect App Releases (for example, 4.1.
      x
      )—
      Prisma Access updates the app with the latest minor release 7-10 days after the general availability of that release.
    The cloud controls the version of the app that is available for upgrade.
    PAN-OS software upgrades in the Prisma Access infrastructure—scheduled
    Palo Alto Networks® upgrades the PAN-OS infrastructure when a new version of Prisma Access is released. Palo Alto Networks® provide you with three weeks’ notice before a scheduled upgrade.
    Sign up to receive infrastructure upgrades by email or text notifications at the Hub.
    Daily with a threshold of 24 hours.
    Palo Alto Networks® releases New App-IDs on the third Tuesday of every month. Plan to review and incorporate these new App-IDs within the 24 hour threshold. Use the New App-ID filter to minimize this possible traffic impact.
    Palo Alto Networks® provides an update through the Hub 48 hours prior to a cloud upgrade, and 24 hours prior to the release of a new App-ID version.
    Every hour, 10 minutes after the hour
    Prisma Access is always up-to-date with the latest Antivirus release.
    Real-time
    Prisma Access is always up-to-date with the latest WildFire release.
    Every hour
    Prisma Access is always up-to-date with the latest GlobalProtect data file release.
    Clientless VPN
    application signatures
    Every hour
    Prisma Access is always up-to-date with the latest Clientless VPN application signature release.

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