Upgrade the Cloud Services Plugin
After reviewing the Prisma Access Known Issues, use the
following procedure to upgrade the Cloud Services plugin.
The Cloud Services plugin
for 2.0 Innovation is currently available for new customers only.
If you want to upgrade to the Cloud Services plugin version 2.0
Innovation, contact your authorized Palo Alto Networks representative
or partner to schedule an upgrade.
Prisma Access
does not support FIPS-CC mode.
If
this is the first time you are installing the plugin, refer to License and Install the Prisma
Access Components for instructions.
Prisma Access
uses the Cloud Services plugin in Panorama to activate its functionality.
For
a list of the Panorama software versions that are supported with
Prisma Access, see Minimum Required Panorama Software
Versions in the Palo Alto Networks Compatibility
Matrix.
Before you upgrade the plugin, remove any non-Prisma
Access templates from Prisma Access template stacks to avoid commit
validation errors after upgrade and make sure that the Panorama
that manages Prisma Access is running a supported PAN-OS version.
For
a list of the Panorama software versions that are supported with
Prisma Access, see Minimum Required Panorama Software
Versions in the Palo Alto Networks Compatibility
Matrix.
Use one of the following tasks to download
and install the Cloud Services plugin.
- Download and install the Cloud Services plugin.
- To download and install the Cloud Services plugin by downloading it from the Customer Support Portal, complete the following steps.
- Log in to the Customer Support Portal and selectSoftware Updates,
- Find the Cloud Services plugin in the Panorama Integration Plug In section and download it.Do not rename the plugin file or you will not be able to install it on Panorama.
- Log in to the Panorama Web Interface of the Panorama you licensed for use with the Prisma Access, select andBrowsefor the pluginFilethat you downloaded from the CSP.
- Installthe plugin.
- To download and install the new version of the Cloud Services plugin directly from Panorama, complete the following steps:
- Select and clickCheck Nowto display the latest Cloud Services plugin updates.
- Downloadthe plugin version you want to install.
- After downloading the plugin,Installit.
- Commit your changes locally to make them active in Panorama.
- Click .
- Make sure that all device groups, templates, and template stacks are part of theCommit Scope.
- ClickOKto save your changes to the Push Scope.
- Commityour changes.
