Cloud Management
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Focus
Prisma Access

Cloud Management

Table of Contents


Cloud Management

Learn more about how
Prisma Access
updates its infrastructure components.
The following table describes how
Prisma Access
updates its infrastructure components, including content and software updates. This table also indicates whether
Prisma Access
automatically updates the software. If any updates are not automatic, you can learn how to apply those infrastructure updates.
You can also check the status of all cloud services from the hub.
Component
Update Schedule
Comments
GlobalProtect app
  • Major GlobalProtect App Releases (for example,
    x
    .0 or 4.
    x
    )—
    Prisma Access
    updates the app with the latest major release 7-10 days after the general availability of the
    x
    .0.1 version of that release.
    For example, given an app release of 4.0,
    Prisma Access
    updates the app 7-10 days after the 4.0.1 release.
  • Minor GlobalProtect App Releases (for example, 4.1.
    x
    )—
    Prisma Access
    updates the app with the latest minor release 7-10 days after the general availability of that release.
The cloud controls the version of the app that is available for upgrade.
PAN-OS software upgrades in the
Prisma Access
infrastructure—scheduled
Palo Alto Networks® upgrades the PAN-OS infrastructure when a new version of
Prisma Access
is released. Palo Alto Networks® provide you with three weeks’ notice before a scheduled upgrade.
Sign up to receive infrastructure upgrades by email or text notifications at the Hub.
Daily with a threshold of 24 hours.
Palo Alto Networks® releases New App-IDs on the third Tuesday of every month. Plan to review and incorporate these new App-IDs within the 24 hour threshold. Use the New App-ID filter to minimize this possible traffic impact.
The New App-ID characteristic lets you see new applications on your network and shows you details about newly-categorized application activity. What you learn can help you make the right decisions about how you to update your security policy to enforce the most recently-categorized App-IDs.
Every hour, 10 minutes after the hour
Prisma Access
is always up-to-date with the latest Antivirus release.
Real-time
Prisma Access
is always up-to-date with the latest WildFire release.
Every hour
Prisma Access
is always up-to-date with the latest GlobalProtect data file release.
Clientless VPN
application signatures
Every hour
Prisma Access
is always up-to-date with the latest Clientless VPN application signature release.


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