End-of-Life (EoL)

GlobalProtect Credential Provider Pre-Logon Connection Status

The pre-logon connection status is now displayed on the GlobalProtect™ credential provider logon screen on Windows 7 and Windows 10 endpoints.
Software Support
: Starting with GlobalProtect™ App 4.1
OS Support
: Windows 7 and 10
The GlobalProtect™ credential provider logon screen on Windows 7 and Windows 10 endpoints now displays the pre-logon connection status when you configure pre-logon for remote users. The pre-logon connection status indicates the state of the pre-logon VPN connection prior to user logon, which allows the end user to determine if they can access internal network resources upon logon. If GlobalProtect cannot connect prior to user logon, the end user may not be able to access all internal network resources until GlobalProtect establishes the pre-logon VPN connection. When the user is remote, the GlobalProtect credential provider password change feature requires you to configure pre-logon settings on the GlobalProtect portal, gateways, and app as a prerequisite. Pre-logon tunnels are required for remote users in order for the Windows endpoints to reach and communicate with the Windows Domain Controller.
If the GlobalProtect app detects that an endpoint is internal (connected to the corporate network), the logon screen displays the GlobalProtect connection status as
Internal
. If the GlobalProtect app detects that an endpoint is external (connected to a remote network), the logon screen displays the GlobalProtect connection status as
Connected
or
Not Connected
.

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