End-of-Life (EoL)

Primary Username Visibility on GlobalProtect Gateways

For enhanced reporting and user visibility, the GlobalProtect gateway now displays the primary username of all current and previous gateway users.
Software Support
: PAN-OS® 8.1 and later releases
The GlobalProtect gateway now displays the primary username of all current gateway users and previous gateway users in the gateway User Information. The primary username indicates the Primary Username attribute used for identification and policy enforcement on the GlobalProtect gateway. This enhancement provides improved user visibility and reporting for end users who are currently connected to the gateway or have previously connected to the gateway.
The GlobalProtect gateway retrieves the primary username during user login. If you change the
Primary Username
attribute in the group mapping configuration, the primary username is not updated on the gateway.
Use the following steps to view the primary username of all current gateway users or previous gateway users:
  1. Open the user information for a GlobalProtect gateway.
    1. Select
      Network
      GlobalProtect
      Gateways
      .
    2. From the gateway configuration list, select
      Remote Users
      for the gateway on which you want to view user information.
  2. In the User Information dialog, select one of the following tabs to view the
    Primary Username
    of all current gateway users or previous gateway users.
    • Select
      Current User
      to view the
      Primary Username
      of all end users who are currently connected to the gateway.
    • Select
      Previous User
      to view the
      Primary Username
      of all end users who have previously connected to the gateway.
    gateway-user-information.png
  3. Close
    the User Information dialog.

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