Download and Install the GlobalProtect App for Mac

Log in to the GlobalProtect portal.
Launch a web browser and go to the following URL:

https://<portal IP address or FQDN>

Example:

http://gp.acme.com

On the portal login page, enter your

Name

(username) and

Password

, and then click

LOG IN

. In most instances, you can use the same username and password that you use to connect to your corporate network.


Navigate to the app download page.
In most instances, the app download pages appears immediately after you log in to the portal. Use this page to download the latest app software package.

If your system administrator has enabled GlobalProtect Clientless VPN access, the applications page opens after you log in to the portal (instead of the app download page). Select
GlobalProtect Agent
to open the download page.

Download the app.
Click
Download Mac 32/64 bit GlobalProtect agent
.

When prompted,
Run
the software.
When prompted again,
Run
the GlobalProtect Installer.
Complete the GlobalProtect app setup using the GlobalProtect Installer.

From the GlobalProtect Installer, click
Continue
.
On the
Destination Select
screen, select the installation folder for the GlobalProtect app, and then click
Continue
.

On the
Installation Type
screen, select the
GlobalProtect
installation package check box, and then click
Continue
.
Click
Install
to confirm that you want to install GlobalProtect.
When prompted, enter your
User Name
and
Password
, and then click
Install Software
to begin the installation.
After installation is complete,
Close
the installer.
Log in to GlobalProtect.
Launch the GlobalProtect app by clicking the system tray icon. The status panel opens.

Enter the FQDN or IP address of the portal that your GlobalProtect administrator provided, and then click
Connect
.
(
Optional
) By default, you are automatically connected to the
Best Available
gateway, based on the configuration that the administrator defines and the response times of the available gateways. To connect to a different gateway, select the gateway from the
Gateway
drop-down (for external gateways only).
This option is only available if your administrator enables manual gateway selection.
(
Optional
) Depending on the connection mode, click
Connect
to initiate the connection.
(
Optional
) If prompted, enter your
Username
and
Password
, and then click
Sign In
. If authentication is successful, you are connected to your corporate network, and the status panel displays the
Connected
or
Connected - Internal
status. If your administrator sets up a GlobalProtect welcome page, it displays after you log in successfully.