Improved Authentication Experience for the GlobalProtect App for Windows and macOS

Software Support
: Starting with GlobalProtect™ app 6.0 with Content Release version 8450-6909 or later.
OS Support
: Windows 10 and macOS
The GlobalProtect app 6.0 for Windows and macOS endpoints is now enhanced to provide an improved authentication experience for the end user. You can now configure the GlobalProtect app to continue to display the status panel while the end user is entering their credentials when logging in or cancels the request. By default, the
Allow GlobalProtect UI to Persist for User Input
setting is disabled. The end user must click outside the status panel to minimize it manually when entering their credentials.
  1. Enable the GlobalProtect app to continue to display the status panel on the screen.
    1. Select
      Network
      GlobalProtect
      Portals
      <portal-config>
      Agent
      <agent-config>
      App
      Allow GlobalProtect UI to Persist for User Input
      .
    2. Select
      Yes
      to allow the status panel to continue to be displayed on the screen while the end user is entering their credentials when logging in or cancels the request. When this setting is set to
      No
      (default) and the end user must enter their credentials, they must click outside the status panel to minimize it manually.
  2. Click
    OK
    twice.
  3. Commit
    the configuration.

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