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GlobalProtect

View and Collect GlobalProtect Logs

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View details about FIPS-CC mode issues in the GlobalProtect logs.

You can view more details about FIPS-CC issues in the GlobalProtect™ logs.

Use the following steps to view or collect GlobalProtect logs:

Launch the GlobalProtect app.
From the status panel, open the settings dialog (

).
Select Settings.
From the GlobalProtect Settings panel, select Troubleshooting.
Select a Logging Level.
(Optional—Windows only) View your GlobalProtect logs:
1. Select Logs.
2. Choose a Log type.
3. Start collecting logs.
(Optional) Collect Logs to send to your GlobalProtect administrator for troubleshooting.