Send Security Alerts to ServiceNow
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Device Security

Send Security Alerts to ServiceNow

Table of Contents

Send Security Alerts to ServiceNow

Manually send security alerts from Device Security through Cortex XSOAR to ServiceNow to make work orders.
Where Can I Use This?What Do I Need?
  • Device Security (Managed by Strata Cloud Manager)
  • (Legacy) IoT Security (Standalone portal)
One of the following subscriptions:
  • Device Security subscription
  • Precision AI bundle subscription
  • Device Security X subscription
One of the following Cortex XSOAR setups:
  • A free, cohosted, limited-featured Cortex XSOAR instance
  • A full-featured Cortex XSOAR server
From Device Security, send a security alert to ServiceNow. Before sending it, Device Security converts the alert into a security incident, which ServiceNow receives in its Zingbox alerts vulnerability incident table. From there, a ServiceNow user can create a work order for a network security analyst to investigate.