Send Security Alerts to ServiceNow
Table of Contents
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- Integrate IoT Security with AIMS
- Set up AIMS for Integration
- Set up IoT Security and XSOAR for AIMS Integration
- Send Work Orders to AIMS
- Integrate IoT Security with Microsoft SCCM
- Set up Microsoft SCCM for Integration
- Set up IoT Security and XSOAR for SCCM Integration
- Integrate IoT Security with Nuvolo
- Set up Nuvolo for Integration
- Set up IoT Security and XSOAR for Nuvolo Integration
- Send Security Alerts to Nuvolo
- Send Vulnerabilities to Nuvolo
- Integrate IoT Security with ServiceNow
- Set up ServiceNow for Integration
- Set up IoT Security and XSOAR for ServiceNow Integration
- Send Security Alerts to ServiceNow
- Send Vulnerabilities to ServiceNow
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- Integrate IoT Security with Cortex XDR
- Set up Cortex XDR for Integration
- Set up IoT Security and XSOAR for XDR Integration
- Integrate IoT Security with CrowdStrike
- Set up CrowdStrike for Integration
- Set up IoT Security and XSOAR for CrowdStrike Integration
- Integrate IoT Security with Tanium
- Set up Tanium for Integration
- Set up IoT Security and XSOAR for Tanium Integration
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- Integrate IoT Security with Aruba AirWave
- Set up Aruba AirWave for Integration
- Set up IoT Security and Cortex XSOAR for Aruba AirWave Integration
- View Device Location Information
- Integrate IoT Security with Aruba Central
- Set up Aruba Central for Integration
- Set up IoT Security and XSOAR for Aruba Central Integration
- Integrate IoT Security with Cisco DNA Center
- Set up Cisco DNA Center to Connect with XSOAR Engines
- Set up IoT Security and XSOAR for DNA Center Integration
- Integrate IoT Security with Cisco Meraki Cloud
- Set up Cisco Meraki Cloud for Integration
- Set up IoT Security and XSOAR for Cisco Meraki Cloud
- Integrate IoT Security with Cisco Prime
- Set up Cisco Prime to Accept Connections from IoT Security
- Set up IoT Security and XSOAR for Cisco Prime Integration
- Integrate IoT Security with Network Switches for SNMP Discovery
- Set up IoT Security and Cortex XSOAR for SNMP Discovery
- Integrate IoT Security with Switches for Network Discovery
- Set up IoT Security and Cortex XSOAR for Network Discovery
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- Integrate IoT Security with Aruba WLAN Controllers
- Set up Aruba WLAN Controllers for Integration
- Set up IoT Security and XSOAR for Aruba WLAN Controllers
- Integrate IoT Security with Cisco WLAN Controllers
- Set up Cisco WLAN Controllers for Integration
- Set up IoT Security and XSOAR for Cisco WLAN Controllers
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- Integrate IoT Security with Aruba ClearPass
- Set up Aruba ClearPass for Integration
- Set up IoT Security and XSOAR for ClearPass Integration
- Put a Device in Quarantine Using Aruba ClearPass
- Release a Device from Quarantine Using Aruba ClearPass
- Integrate IoT Security with Cisco ISE
- Set up Cisco ISE to Identify IoT Devices
- Set up Cisco ISE to Identify and Quarantine IoT Devices
- Configure ISE Servers as an HA Pair
- Set up IoT Security and XSOAR for Cisco ISE Integration
- Put a Device in Quarantine Using Cisco ISE
- Release a Device from Quarantine Using Cisco ISE
- Apply Access Control Lists through Cisco ISE
- Integrate IoT Security with Cisco ISE pxGrid
- Set up Integration with Cisco ISE pxGrid
- Put a Device in Quarantine Using Cisco ISE pxGrid
- Release a Device from Quarantine Using Cisco ISE pxGrid
- Integrate IoT Security with Forescout
- Set up Forescout for Integration
- Set up IoT Security and XSOAR for Forescout Integration
- Put a Device in Quarantine Using Forescout
- Release a Device from Quarantine Using Forescout
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- Integrate IoT Security with Qualys
- Set up QualysGuard Express for Integration
- Set up IoT Security and XSOAR for Qualys Integration
- Perform a Vulnerability Scan Using Qualys
- Get Vulnerability Scan Reports from Qualys
- Integrate IoT Security with Rapid7
- Set up Rapid7 InsightVM for Integration
- Set up IoT Security and XSOAR for Rapid7 Integration
- Perform a Vulnerability Scan Using Rapid7
- Get Vulnerability Scan Reports from Rapid7
- Integrate IoT Security with Tenable
- Set up Tenable for Integration
- Set up IoT Security and XSOAR for Tenable Integration
- Perform a Vulnerability Scan Using Tenable
- Get Vulnerability Scan Reports from Tenable
Send Security Alerts to ServiceNow
Manually send security alerts from
IoT Security
through Cortex XSOAR
to ServiceNow
to make work orders.From the
IoT Security
portal, send a security
alert to ServiceNow. Before sending it, IoT Security
converts the
alert into a security incident, which ServiceNow receives in its
Zingbox alerts vulnerability incident table. From there, a ServiceNow
user can create a work order for a network security analyst to investigate.- Log in to theIoT Securityportal, click, and then select the check box of the alert you want to send as an incident to ServiceNow.AlertsSecurity Alerts
- Click.MoreSend toServiceNowThe Send to ServiceNow panel appears.
- Add a comment and then clickSend.After you clickSend, a link appears. When you click it, a new browser window opens to the XSOAR playbook for this action.To confirm that the work order was sent, click the link to the XSOAR playbook for this action.For the link inIoT Securityto open the corresponding playbook inCortex XSOAR, you must already be logged in to your XSOAR instance before clicking it.The green boxes in the playbook indicate that a particular step was successfully performed. Following the path through the playbook gives you feedback about whether an action was carried out successfully or, if not, where the process changed course.Also, the action “Sent to ServiceNow” appears in the Last Action column. If you don’t see this column, click the Columns icon (Last Action.
- Log in to ServiceNow and check the table you created for receiving security incidents fromIoT Security.You can also send an alert to ServiceNow from the Alert Details page and from the Alerts section on the Device Details page.