PAN-OS 10.2.2 Known Issues
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10.2
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PAN-OS 10.2.2 Known Issues
PAN-OSĀ® 10.2.2 known issues.
The following list includes only outstanding known issues
specific to PAN-OS
Ā®
10.2.2. This list includes issues
specific to Panoramaā¢, GlobalProtectā¢, VM-Series plugins, and WildFireĀ®,
as well as known issues that apply more generally or that are not
identified by an issue ID.Issue ID | Description |
---|---|
WF500-5854 | The WildFire analysis report on the firewall
log viewer ( Monitoring WildFire Submissions Workaround : Download and open
the WildFire analysis report in the PDF format using the link in
the upper right-hand corner of the Detailed Log View . |
WF500-5843 | In a WildFire appliance cluster, issuing
the show cluster-all peers CLI command when
a node within the cluster is being rebooted generates the following
error: Server error : An error occured. |
WF500-5840 | The sample analysis statistics that are
returned when issuing the show wildfire local statistics CLI
command in WildFire appliance cluster deployments may not accurately
reflect the number of samples that have been processed. |
WF500-5823 | The following WildFire appliance CLI command
does not return a signature generation status as expected: show wildfire global signature-status .
This does not corrupt or otherwise prevent the WildFire appliance
from analyzing a sample. |
WF500-5781 | The WildFire appliance might erroneously
generate and log the following device certification error: Device certificate is missing or invalid. It cannot be renewed. |
WF500-5754 | In WildFire appliance clusters, issuing
the show cluster controller CLI command generates
an error when an IPv6 address is configured for the management interface
but not for the cluster interface.Workaround: Ensure
all WildFire appliance interfaces that are enabled use matching
protocols (all IPv4 or all IPv6). |
WF500-5632 | The number of registered WildFire appliances
reported in Panorama ( Panorama Managed WildFire Appliances Firewalls Connected View |
PAN-225337 | On the Panorama management server, the configuration push to a
multi-vsys firewall fails if you:
Workaround: Select Panorama Setup Management
Alternatively, you can remove the duplicate address objects from the
device group configuration to allow only the
Shared objects in your configuration. |
PAN-223488 | On the M-600 appliance, closed ElasticSearch shards are not deleted
from the M-600 appliance. This causes the ElasticSearch shard
purging to not work as expected, resulting in high disk usage. |
PAN-223365 | The Panorama management server is unable to query any logs if the
ElasticSearch health status for any Log Collector ( Panorama Managed Collector Workaround:
Log in to the Log Collector
CLI and restart ElasticSearch.
|
PAN-222586 | On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown
menus, Forward Methods, and Built-In Actions for Correlation Log
settings ( Device Log Settings |
PAN-222253 | On the Panorama management server, policy rulebase reordering when
you View Rulebase by Groups (Policy <policy-rulebase> |
PAN-221775 | A Malformed Request error is displayed
when you Test Connection for an email server
profile (Device Server Profiles Email SMTP over TLS and the
Password includes an ampersand
(&). |
PAN-221015 | On M-600 appliances in Panorama or Log Collector mode, the
es-1 and
es-2 ElasticSearch processes fail
to restart when the M-600 appliance is rebooted. The results in the
Managed Collector ES health status (Panorama Managed Collectors Health Status Workaround:
Log in to the Panorama or Log
Collector CLI experiencing degraded ElasticSearch health
and restart all ElasticSearch processes.
|
PAN-219644 | Firewalls forwarding logs to a syslog server over TLS ( Objects Log Forwarding |
PAN-218521 | The ElasticSearch process on the M-600 appliance in Log Collector
mode may enter a continuous reboot cycle. This results in the M-600
appliance becoming unresponsive, consuming logging disk space, and
preventing new log ingestion. |
PAN-216214 | For Panorama-managed firewalls in an Active/Active High Availability
(HA) configuration where you configure the firewall HA settings ( Device High Availability Panorama Templates Out of
Sync . |
PAN-215778 | On the M-600 appliance in Management Only mode, XML API Get requests
for /config fail with the following
error due to exceeding the total configuration size
supported on the M-600 appliance.
|
PAN-215082 | M-300 and M-700 appliances may generate erroneous system logs ( Monitor Logs System |
PAN-213746 | On the Panorama management server, the Hostkey displayed
as undefined undefined if you override
an SSH Service Profile (Device Certificate Management SSH Service
Profile |
PAN-213119 | PA-5410 and PA-5420 firewalls display the following error when you
view the Block IP list ( Monitor Block IP show -> dis-block-table is
unexpected |
PAN-212889 | On the Panorama management server, different
threat names are used when querying the same threat in the Threat Monitor ( Monitor App Scope Threat Monitor ACC .
This results in the ACC displaying no data to display when you
are redirected to the ACC after clicking a threat name in the Threat
Monitor and filtering the same threat name in the Global Filters. |
PAN-212533 | Modifying the Administrator Type for
an existing administrator (Device Administrators Panorama Administrators Superuser to
a Role-Based custom admin, or vice versa,
does not modify the access privileges of the administrator. |
PAN-211531 | On the Panorama management server, admins can
still perform a selective push to managed firewalls when Push All
Changes and Push for Other Admins are
disabled in the admin role profile (Panorama Admin Roles |
PAN-210366 | On the Panorama management server in a high availability
(HA) configuration, the primary HA peer may enter a primary-non-functional state
and generate a system log (Monitor Logs System High root partition usage: going to state Non-Functional |
PAN-209288 | Certificates are not successfully generated using SCEP ( Device Certificate Management SCEP |
PAN-208325 | The following NextGen firewalls and Panorama management
server models are unable to automatically renew the device certificate ( Device Setup Management Panorama Setup Management
|
PAN-206268 | On the Panorama management server, the Auth
Key field was erroneously displayed when you configure the Panorama Settings ( Device Setup Management |
PAN-206253 | For PA-3400 Series firewalls, the default
log rate is set too low and the max configurable log rate is incorrectly
capped resulting in the firewall not generating more than 6,826
logs per second. |
PAN-206243 | The PA-220 firewall reaches the maximum
disk usage capacity multiple a day that requires a disk cleanup.
A critical system log ( Monitor Logs System |
PAN-205187 | ElasticSearch may not start properly when
a newly installed Panorama virtual appliance powers on for the first time,
resulting in the Panorama virtual appliance being unable to query
logs forwarded from the managed firewall to a Log Collector. Workaround: Log in to the Panorama CLI and
start the PAN-OS software.
|
PAN-204663 | On the Panorama management server, you are
unable to Context Switch from one managed firewall to another. Workaround: After
you Context Switch to a managed firewall, you must first Context
Switch back to Panorama before you can continue to Context Switch
to a different managed firewall. |
PAN-201855 | On the Panorama management server, cloning any template ( Panorama Templates Device Certificate Management Certificates Block Private Key
Export setting enabled across all templates. This
results in managed firewalls experiencing issues wherever the
corrupted certificate is referenced.For example, you have template A, B, and C where templates A and B
have certificates with the Block Private Key
Export setting enabled. Cloning template C corrupts
the certificates with Block Private Key
Export setting enabled in templates A and B.Workaround: After cloning a template, delete and re-import the
corrupted certificates. |
PAN-200019 PAN-OS 10.2.2-h1 and
later releases . | On the Panorama management server, the Virtual Routers ( Network Virtual Routers Panorama Admin Roles |
PAN-199557 | On M-600 appliances in an Active/Passive high availability (HA)
configuration, the configd process
restarts due to a memory leak on the
Active Panorama HA peer. This
causes the Panorama web interface and CLI to become unresponsive. Workaround: Manually reboot the
Active Panorama HA peer. |
PAN-199099 | When decryption is enabled, Safari and Google
Chrome browsers on Mac computers running macOS Monterey or later reject
the server certificates firewalls present. The browsers cannot validate
the chain of trust for the certificates because the Authority Key
Identifier (AKID) of the server certificates and the Subject Key
Identifier (SKID) of the forward trust certificate do not match. Workaround: Use
a forward trust certificate that does not contain AKID or SKID extensions. |
PAN-198174 | When viewing traffic or threat logs from
the firewall ACC or Monitor, performing a reverse DNS lookup, for
example, when resolving IP addresses to domain names using the Resolve
Hostname feature, can cause the appliance to crash and
restart if DNS server settings have not been configured.Workaround: Provide
a DNS server setting for the firewall (Device DNS Setup Services |
PAN-197097 | Large Scale VPN (LSVPN) does not support
IPv6 addresses on the satellite firewall. |
PAN-196758 | On the Panorama management server, pushing
a configuration change to firewalls leveraging SD-WAN erroneously
show the auto-provisioned BGP configurations for SD-WAN as being
edited or deleted despite no edits or deletions being made when
you Preview Changes (Commit Push to Devices Edit Selections Commit Commit and Push Edit Selections |
PAN-196784 | Palo Alto NetworksĀ® Next-Gen firewalls experience
a logs per second (LPS) degradation after upgrade to PAN-OS 10.2.2. |
PAN-196504 | License deactivation fails for VM-Series firewalls
licensed using PA-VM Bundle 3 (BND3). |
PAN-196146 | The VM-Series firewall on Azure does not
boot up with a hostname (specified in an init-cgf.txt or user data)
when bootstrapped. |
PAN-195541 | When a DNS request is submitted to the DNS
Security service for inspection, the dataplane pan-task process (all_pktproc)
might fail during the DNS request process, or when the dataplane
cache is reset, or if the cache output is generated through the
CLI, resulting in firewall crashes or the inability/reduced capability
to process network traffic. The following CLI commands can
trigger a crash of the all_pktproc process:
|
PAN-194996 | When using a 10.2.2 Panorama to manage a
Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth
for a remote network deployment fails (the OK button is grayed out). Workaround :
Retry the operation. |
PAN-194925 | When using a 10.2.2 Panorama to manage a
Panorama Managed Prisma Access 3.1.2 deployment, when making changes
in the Service Connection and Remote Networks area, the configuration
changes do not display in the Push Scope during a commit. Workaround :
For service connection changes, make sure that Service Setup is
selected in the Push Scope before you commit. For remote network
changes, make sure that Remote Networks is selected in the Push
Scope before you commit. |
PAN-194859 | When using a 10.2.2 Panorama to manage a
Panorama Managed Prisma Access 3.1.2 deployment, after migrating
from a single tenant to a multi-tenant Prisma Access deployment
and making configuration changes, the Cloud Services plugin shows No pending changes to commit when
you hover over the Commit tab, even though there are pending changes
to commit. Workaround : The status shown when hovering
over the Commit tab is a cosmetic issue. Commit the pending changes,
if required. |
PAN-194826 | ( WF-500 and WF-500-B appliance only ) System
log forwarding does not work over a TLS connection. |
PAN-194708 | URL filtering logs ( Monitor Logs URL Filtering For example,
a URL filtering log has 5 Headers. The second Header has a 16KB
value. In the URL filtering log, the first header and the value
are displayed, second Header value is truncated, and remaining three
headers are not displayed. |
PAN-194519 | ( PA-5450 firewall only ) Trying
to configure a custom payload format under Device Server Profiles HTTP |
PAN-194515 | ( PA-5450 firewall only ) The Panorama
web interface does not display any predefined template stack variables
in the dropdown menu under Device Setup Log Interface IP Address Workaround: Configure
the log interface IP address on the individual firewall web interface
instead of on Panorama. |
PAN-194424 | ( PA-5450 firewall only ) Upgrading
to PAN-OS 10.2.2 while having a log interface configured can cause
both the log interface and the management interface to remain connected
to the log collector.Workaround: Restart the log receiver service
by running the following CLI command:
|
PAN-194202 | ( PA-5450 firewall only ) If the
management interface and logging interface are configured on the
same subnetwork, the firewall conducts log forwarding using the management
interface instead of the logging interface. |
PAN-193251 | If SAML is configured as the authentication
method for GlobalProtect, authentication on the Portal page is not successful
in the browser. Workaround: Use the GlobalProtect app installed
on the endpoint to authenticate. |
PAN-190735 | Certain webpages that use chunked-encoded
data transfers might not load properly when analyzed by Advanced URL
Filtering cloud inline categorization. |
PAN-190727 | ( PA-5450 firewall only ) Documentation
for configuring the log interface is unavailable on the web interface and
in the PAN-OS Administratorās Guide. |
PAN-190435 | When you Commit a configuration change, the
Task Manager commit
Status goes directly from
0% to
Completed and does accurately
reflect the commit job progress. |
PAN-189425 | On the Panorama management server, Export
Panorama and devices config bundle (Panorama Setup Operations Failed to redirect error to /var/log/pan/appweb3-panmodule.log (Permission denied) |
PAN-189380 | After you successfully upgrade a PA-3000
Series firewall to PAN-OS 10.2.0 or later release and Enterprise
data loss prevention (DLP) plugin 3.0.0 or later release, the first configuration
push from the Panorama management server causes the firewall dataplane
to crash. Workaround: Restart the firewall to restore dataplane
functionality.
|
PAN-189111 | After deleting an MP pod and it comes up,
the show routing command output appears
empty and traffic stops working. |
PAN-189076 | On a firewall with Advanced Routing enabled,
OSPFv3 peers using a broadcast link and a designated router (DR) priority
of 0 (zero) are stuck in a two-way state after HA failover. Workaround: Configure
at least one OSPFv3 neighbor with a non-zero priority setting in
the same broadcast domain. |
PAN-188904 | Certain web pages and web page contents
might not properly load when cloud inline categorization is enabled
on the firewall. |
PAN-188489 | On the Panorama management server, dynamic
content updates are not automatically pushed to VM-Series firewalls licensed
using the Panorama Software Firewall License plugin when Automatically
push content when software device registers to Panorama (Panorama Templates Add Stack |
PAN-188358 | After triggering a soft reboot on a M-700
appliance, the Management port LEDs do not light up when a 10G Ethernet cable
is plugged in. |
PAN-188064 | The SCP Server Profile configuration ( Devices Server Profiles SCP |
PAN-187685 | On the Panorama management server, the Template Status
displays no synchronization status ( Panorama Managed Devices Summary Workaround: After
the bootstrapped firewall is successfully added to Panorama, log in to the Panorama web interface and
select Commit Push
to Devices |
PAN-187643 | If you enable SCTP security using a Panorama
template when SCTP INIT Flood Protection is enabled
in the Zone Protection profile using Panorama and you commit all
changes, the commit is successful but the SCTP INIT option
is not available in the Zone Protection profile.Workaround: Log
out of the firewall and log in again to make the SCIT
INIT option available on the web interface. |
PAN-187612 | On the Panorama management server, not all
data profiles ( Objects DLP
Data Filtering Profiles
Workaround: Log
in to the Panorama CLI and reset the DLP plugin.admin > request plugins dlp reset |
PAN-187407 | The configured Advanced Threat Prevention
inline cloud analysis action for a given model might not be honored
under the following condition: If the firewall is set to Hold
client request for category lookup and the action set
to Reset-Both and the URL cache has been
cleared, the first request for inline cloud analysis will be bypassed. |
PAN-187370 | On a firewall with Advanced Routing enabled,
if there is also a logical router instance that uses the default
configuration and has no interfaces assigned to it, this will result
in terminating the management daemon and main routing daemon in
the firewall during commit. Workaround : Do not use
a logical router instance with no interfaces bound to it. |
PAN-187234 | Certain web pages submitted for analysis
by Advanced URL Filtering cloud inline categorization might experience
high latency. |
PAN-186283 | Templates appear out-of-sync on Panorama
after successfully deploying the CFT stack using the Panorama plugin for
AWS. Workaround : Use Commit Push to Devices |
PAN-186282 | On HA deployments on AWS and Azure, Panorama
fails to populate match criteria automatically when adding dynamic address
groups. Workaround: Reboot the Panorama HA pair. |
PAN-186134 | On the Panorama management server, performing
a Commit and Push (Commit > Commit
and Push ) may intermittently not push the committed
configuration changes to managed firewalls.Workaround: Select Commit >
Push to Devices to push the committed configuration
changes to your managed firewalls. |
PAN-184708 | Scheduled report emails ( Monitor PDF Reports Email Scheduler
Workaround: To
receive a scheduled report email for all other PDF report types:
|
PAN-184702 | On the Panorama management server, an M-700 appliance
in Log Collector mode fails to connect to Panorama when added as
a managed collector ( Panorama > Managed Collectors |
PAN-184406 | Using the CLI to add a RAID disk pair to
an M-700 appliance causes the dmdb process to crash. Workaround: Contact
customer support to stop the dmdb process before adding a RAID disk
pair to a M-700 appliance. |
PAN-183404 | Static IP addresses are not recognized when
"and" operators are used with IP CIDR range. |
PAN-182734 | On an Advanced Routing Engine, if you change
the IPSec tunnel configuration, BGP flaps. |
PAN-181933 | If you use multiple log forwarding cards
(LFCs) on the PA-7000 series, all of the cards may not receive all
of the updates and the mappings for the clients may become out of sync,
which causes the firewall to not correctly populate the Source User
column in the session logs. |
PAN-181823 | On a PA-5400 Series firewall (minus the
PA-5450), setting the peer port to forced 10M or 100M speed causes
any multi-gigabit RJ-45 ports on the firewall to go down if they
are set to Auto. |
PAN-180661 | On the Panorama management server, pushing
an unsupported Minimum Password Complexity ( Device Setup Management commit time out as
the reason the commit failed. |
PAN-180104 | When upgrading a CN-Series
as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect
to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series
as a DaemonSet deployment running PAN-OS 10.0 or 10.1. Workaround :
Reboot the worker nodes before upgrading to PAN-OS 10.2. |
PAN-178194 | A user interface issue in PAN-OS renders
the contents of the Inline ML tab in the URL
Filtering Profile inaccessible on firewalls licensed
for Advanced URL Filtering. Additionally, a message indicating that
a License required for URL filtering to function is
unavailable displays at the bottom of the UI. These errors do not
affect the operation of Advanced URL Filtering or URL Filtering
Inline ML.Workaround: Configuration settings for URL Filtering
Inline ML must be applied through the CLI. The following configuration
commands are available:
|
PAN-177455 | PAN-OS 10.2.0 is not supported on PA-7000
Series firewalls with HA (High Availability) clustering enabled
and using an HA4 communication link. Attempting to load PAN-OS 10.2.0
on the firewall causes the PA-7000 100G NPC to go offline. As a
result, the firewall fails to boot normally and enters maintenance
mode. HA Pairs of Active-Passive and Active-Active firewalls are
not affected. |
PAN-176156 | Executing show running resource-monitor with
the ingress-backlogs option produces the
following server error: Dataplane is not up or invalid target-dp(*.dp*) . |
PAN-175915 | When the firewall is deployed on N3 and
N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is
enabled in the Mobile Network Protection Profile, the traffic logs
do not display network slice SST and SD values. |
PAN-174982 | In HA active/active configurations where,
when interfaces that were associated with a virtual router were
deleted, the configuration change did not sync. |
PAN-172274 | When you activate the advanced URL filtering
license, your license entitlements for PAN-DB and advanced URL filtering
might not display correctly on the firewall ā this is a display
anomaly, not a licensing issue, and does not affect access to the
services. Workaround: Issue the following command to
retrieve and update the licenses: license request fetch . |
PAN-172132 | QoS fails to run on a tunnel interface (for
example, tunnel.1). |
PAN-171938 | No results are displayed when you Show Application
Filter for a Security policy rule (Policies Security Application Value Show Application Filter |