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    PAN-OS 10.2.2 Known Issues
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    PAN-OS 10.2.2 Known Issues

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    PAN-OS 10.2.2 Known Issues

    PAN-OSĀ® 10.2.2 known issues.
    The following list includes only outstanding known issues specific to PAN-OSĀ® 10.2.2. This list includes issues specific to Panoramaā„¢, GlobalProtectā„¢, VM-Series plugins, and WildFireĀ®, as well as known issues that apply more generally or that are not identified by an issue ID.
    Issue ID
    Description
    WF500-5854
    The WildFire analysis report on the firewall log viewer (MonitoringWildFire Submissions) does not display the following data fields: File Type, SHA-256, MD-5, and File Size".
    Workaround: Download and open the WildFire analysis report in the PDF format using the link in the upper right-hand corner of the Detailed Log View.
    WF500-5843
    In a WildFire appliance cluster, issuing the show cluster-all peers CLI command when a node within the cluster is being rebooted generates the following error: Server error : An error occured.
    WF500-5840
    The sample analysis statistics that are returned when issuing the show wildfire local statistics CLI command in WildFire appliance cluster deployments may not accurately reflect the number of samples that have been processed.
    WF500-5823
    The following WildFire appliance CLI command does not return a signature generation status as expected: show wildfire global signature-status. This does not corrupt or otherwise prevent the WildFire appliance from analyzing a sample.
    WF500-5781
    The WildFire appliance might erroneously generate and log the following device certification error: Device certificate is missing or invalid. It cannot be renewed.
    WF500-5754
    In WildFire appliance clusters, issuing the show cluster controller CLI command generates an error when an IPv6 address is configured for the management interface but not for the cluster interface.
    Workaround: Ensure all WildFire appliance interfaces that are enabled use matching protocols (all IPv4 or all IPv6).
    WF500-5632
    The number of registered WildFire appliances reported in Panorama (PanoramaManaged WildFire AppliancesFirewalls ConnectedView) does not accurately reflect the current status of connected WildFire appliances.
    PAN-260851
    From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (ObjectsApplications) tag.
    PAN-259769
    GlobalProtect portal is not accessible via a web browser and the app displays the error ERR_EMPTY_RESPONSE.
    PAN-243951
    On the Panorama management sever in an active/passive High Availability (HA) configuration, managed devices (PanoramaManaged DevicesSummary) display as out-of-sync on the passive HA peer when configuration changes are made to the SD-WAN (PanoramaSD-WAN) configuration on the active HA peer.
    Workaround: Manually synchronize the Panorama HA peers.
    1. Log in to the Panorama web interface on the active HA peer.
    2. Select Commit and Commit to Panorama the SD-WAN configuration changes on the active HA peer.
      On the passive HA peer, select PanoramaManaged DevicesSummary and observe that the managed devices are now out-of-sync.
    3. Log in to the primary HA peer Panorama CLI and trigger a manual synchronization between the active and secondary HA peers.
      request high-availability sync-to-remote running-config
    4. Log back in to the active HA peer Panorama web interface and select CommitPush to Devices and Push.
    PAN-234408
    Enterprise DLP cannot detect and block non-file based traffic for ChatGPT from traffic forwarded to the DLP cloud service from an NGFW.
    PAN-228273
    This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
    On the Panorama management server in FIPS-CC mode, the ElasticSearch cluster fails to come up and the show log-collector-es-cluster health command displays the status is red. This results in log ingestion issues for Panorama in Panorama only or Log Collector mode.
    PAN-227344
    On the Panorama management server, PDF Summary Reports (MonitorPDF ReportsManage PDF Summary) display no data and are blank when predefined reports are included in the summary report.
    PAN-225337
    This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
    On the Panorama management server, the configuration push to a multi-vsys firewall fails if you:
    1. Create a Shared and vsys-specific device group configuration object with an indentical name. For example, a Shared address object called SharedAO1 and a vsys-specific address object also called SharedAO1.
    2. Reference the Shared object in another Shared configuration. For example, reference the Shared address object (SharedAO1) in a Shared address group called SharedAG1.
    3. Use the Shared configuration object with the reference in a vsys-specific configuration. For example, reference the Shared address group (SharedAG1) in a vsys-specific policy rule.
    Workaround: Select PanoramaSetupManagement and edit the Panorama Settings to enable one of the following:
    • Shared Unused Address and Service Objects with Devicesā€”This options pushes all Shared objects, along with device group specific objects, to managed firewalls.
      This is a global setting and applies to all managed firewalls, and may result in pushing too many configuration objects to your managed firewalls.
    • Objects defined in ancestors will take higher precedenceā€”This option specifies that in the event of objects with the same name, ancestor object take precedence over descendent objects. In this case, the Shared objects take precedence over the vsys-specific object.
      This is a global setting and applies to all managed firewalls. In the example above, if the IP address for the Shared SharedAO1 object was 10.1.1.1 and the device group specific SharedAO1 was 10.2.2.2, the 10.1.1.1 IP address takes precedence.
    Alternatively, you can remove the duplicate address objects from the device group configuration to allow only the Shared objects in your configuration.
    PAN-223488
    This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
    Closed ElasticSearch shards are not deleted from the Panorama M-Series and virtual appliance. This causes the ElasticSearch shard purging to not work as expected, resulting in high disk usage.
    PAN-223365
    The Panorama management server is unable to query any logs if the ElasticSearch health status for any Log Collector (PanoramaManaged Collector is degraded.
    Workaround: Log in to the Log Collector CLI and restart ElasticSearch.
    admindebug elasticsearch es-restart all
    PAN-222586
    On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown menus, Forward Methods, and Built-In Actions for Correlation Log settings (DeviceLog Settings) are not displayed and cannot be configured.
    PAN-222253
    This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
    On the Panorama management server, policy rulebase reordering when you View Rulebase by Groups (Policy<policy-rulebase>) does not persist if you reorder the policy rulebase by dragging and dropping individual policy rules and then moving the entire tag group.
    PAN-221775
    A Malformed Request error is displayed when you Test Connection for an email server profile (DeviceServer ProfilesEmail) using SMTP over TLS and the Password includes an ampersand (&).
    PAN-221015
    This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
    On M-600 appliances in Panorama or Log Collector mode, the es-1 and es-2 ElasticSearch processes fail to restart when the M-600 appliance is rebooted. The results in the Managed Collector ES health status (PanoramaManaged CollectorsHealth Status) to be degraded.
    Workaround: Log in to the Panorama or Log Collector CLI experiencing degraded ElasticSearch health and restart all ElasticSearch processes.
    admin>debug elasticsearch es-restart optional all
    PAN-219644
    This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
    Firewalls forwarding logs to a syslog server over TLS (ObjectsLog Forwarding) use the default Palo Alto Networks certificate instead of the custom certificate configured on the firewall.
    PAN-218521
    This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
    The ElasticSearch process on the M-600 appliance in Log Collector mode may enter a continuous reboot cycle. This results in the M-600 appliance becoming unresponsive, consuming logging disk space, and preventing new log ingestion.
    PAN-217307
    This issue is now resolved. See PAN-OS 10.2.11 Addressed Issues.
    The following Security policy rule (PoliciesSecurity) filters return no results:
    log-start eq no
    log-end eq no
    log-end eq yes
    PAN-215778
    This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
    On the M-600 appliance in Management Only mode, XML API Get requests for /config fail with the following error due to exceeding the total configuration size supported on the M-600 appliance.
    504 Gateway timeout
    PAN-215082
    This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
    M-300 and M-700 appliances may generate erroneous system logs (MonitorLogsSystem) to alert that the M-Series appliance memory usage limits are reached.
    PAN-213746
    On the Panorama management server, the Hostkey displayed as undefined undefined if you override an SSH Service Profile (DeviceCertificate ManagementSSH Service Profile) Hostkey configured in a Template from the Template Stack.
    PAN-213119
    PA-5410 and PA-5420 firewalls display the following error when you view the Block IP list (MonitorBlock IP):
    show -> dis-block-table is unexpected
    PAN-212889
    On the Panorama management server, different threat names are used when querying the same threat in the Threat Monitor (MonitorApp ScopeThreat Monitor) and ACC. This results in the ACC displaying no data to display when you are redirected to the ACC after clicking a threat name in the Threat Monitor and filtering the same threat name in the Global Filters.
    PAN-212533
    Modifying the Administrator Type for an existing administrator (DeviceAdministrators or PanoramaAdministrators) from Superuser to a Role-Based custom admin, or vice versa, does not modify the access privileges of the administrator.
    PAN-211531
    		On the Panorama management server, admins can still perform a selective push to managed firewalls when Push All Changes and Push for Other Admins are disabled in the admin role profile (PanoramaAdmin Roles).
    PAN-210366
    This issue is now resolved. See PAN-OS 10.2.4-h3 Addressed Issues.
    On the Panorama management server in a high availability (HA) configuration, the primary HA peer may enter a primary-non-functional state and generate a system log (MonitorLogsSystem) with the following message:
    High root partition usage: going to state Non-Functional
    PAN-209288
    Certificates are not successfully generated using SCEP (DeviceCertificate ManagementSCEP).
    PAN-208325
    This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
    The following NextGen firewalls and Panorama management server models are unable to automatically renew the device certificate (DeviceSetupManagement or PanoramaSetupManagement).
    • M-300 and M-700
    • PA-410 Firewall
    • PA-440, PA-450, and PA-460 Firewalls
    • PA-3400 Series
    • PA-5410, PA-5420, and PA-5430 Firewalls
    • PA-5450 Firewall
    Workaround: Log in to the firewall CLI or Panorama CLI and fetch the device certificate.
    admin>request certificate fetch
    PAN-207629
    This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
    On the Panorama management server, selective push fails to managed firewalls if the managed firewalls are enabled with multiple vsys and the Push Scope contains shared objects in device groups.
    PAN-206268
    On the Panorama management server, the Auth Key field was erroneously displayed when you configure the Panorama Settings (DeviceSetupManagement) as part of a template or template stack configuration.
    PAN-206253
    This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
    For PA-3400 Series firewalls, the default log rate is set too low and the max configurable log rate is incorrectly capped resulting in the firewall not generating more than 6,826 logs per second.
    PAN-206243
    This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
    The PA-220 firewall reaches the maximum disk usage capacity multiple a day that requires a disk cleanup. A critical system log (MonitorLogsSystem) is generated each time the firewall reaches maximum disk usage capacity.
    PAN-205187
    This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
    ElasticSearch may not start properly when a newly installed Panorama virtual appliance powers on for the first time, resulting in the Panorama virtual appliance being unable to query logs forwarded from the managed firewall to a Log Collector.
    Workaround: Log in to the Panorama CLI and start the PAN-OS software.
    admin>request restart software
    PAN-204663
    This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
    On the Panorama management server, you are unable to Context Switch from one managed firewall to another.
    Workaround: After you Context Switch to a managed firewall, you must first Context Switch back to Panorama before you can continue to Context Switch to a different managed firewall.
    PAN-201855
    This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
    On the Panorama management server, cloning any template (PanoramaTemplates) corrupts certificates (DeviceCertificate ManagementCertificates) with the Block Private Key Export setting enabled across all templates. This results in managed firewalls experiencing issues wherever the corrupted certificate is referenced.
    For example, you have template A, B, and C where templates A and B have certificates with the Block Private Key Export setting enabled. Cloning template C corrupts the certificates with Block Private Key Export setting enabled in templates A and B.
    Workaround: After cloning a template, delete and re-import the corrupted certificates.
    PAN-200019
    PAN-OS 10.2.2-h1 and later releases.
    On the Panorama management server, the Virtual Routers (NetworkVirtual Routers) setting is not available when configuring a custom Panorama admin role (PanoramaAdmin Roles).
    PAN-199557
    This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
    On M-600 appliances in an Active/Passive high availability (HA) configuration, the configd process restarts due to a memory leak on the Active Panorama HA peer. This causes the Panorama web interface and CLI to become unresponsive.
    Workaround: Manually reboot the Active Panorama HA peer.
    PAN-199099
    When decryption is enabled, Safari and Google Chrome browsers on Mac computers running macOS Monterey or later reject the server certificates firewalls present. The browsers cannot validate the chain of trust for the certificates because the Authority Key Identifier (AKID) of the server certificates and the Subject Key Identifier (SKID) of the forward trust certificate do not match.
    Workaround: Use a forward trust certificate that does not contain AKID or SKID extensions.
    PAN-198174
    This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
    When viewing traffic or threat logs from the firewall ACC or Monitor, performing a reverse DNS lookup, for example, when resolving IP addresses to domain names using the Resolve Hostname feature, can cause the appliance to crash and restart if DNS server settings have not been configured.
    Workaround: Provide a DNS server setting for the firewall (DeviceDNS SetupServices). If you cannot reference a valid DNS server, you can add a dummy address.
    PAN-197097
    This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
    Large Scale VPN (LSVPN) does not support IPv6 addresses on the satellite firewall.
    PAN-196758
    On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you Preview Changes (CommitPush to DevicesEdit Selections or CommitCommit and PushEdit Selections).
    PAN-196784
    This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
    Palo Alto NetworksĀ® Next-Gen firewalls experience a logs per second (LPS) degradation after upgrade to PAN-OS 10.2.2.
    PAN-196504
    		License deactivation fails for VM-Series firewalls licensed using PA-VM Bundle 3 (BND3).
    PAN-196146
    This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
    The VM-Series firewall on Azure does not boot up with a hostname (specified in an init-cgf.txt or user data) when bootstrapped.
    PAN-195541
    This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
    When a DNS request is submitted to the DNS Security service for inspection, the dataplane pan-task process (all_pktproc) might fail during the DNS request process, or when the dataplane cache is reset, or if the cache output is generated through the CLI, resulting in firewall crashes or the inability/reduced capability to process network traffic.
    The following CLI commands can trigger a crash of the all_pktproc process:
    • debug dataplane reset dns-cache all
    • debug dataplane show dns-cache print
    • show dns-proxy dns-signature cache
    • clear dns-proxy dns-signature cache
    PAN-194996
    When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, allocating bandwidth for a remote network deployment fails (the OK button is grayed out).
    Workaround: Retry the operation.
    PAN-194925
    This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
    When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, when making changes in the Service Connection and Remote Networks area, the configuration changes do not display in the Push Scope during a commit.
    Workaround: For service connection changes, make sure that Service Setup is selected in the Push Scope before you commit. For remote network changes, make sure that Remote Networks is selected in the Push Scope before you commit.
    PAN-194859
    This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
    When using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, after migrating from a single tenant to a multi-tenant Prisma Access deployment and making configuration changes, the Cloud Services plugin shows No pending changes to commit when you hover over the Commit tab, even though there are pending changes to commit.
    Workaround: The status shown when hovering over the Commit tab is a cosmetic issue. Commit the pending changes, if required.
    PAN-194826
    This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
    (WF-500 and WF-500-B appliance only) System log forwarding does not work over a TLS connection.
    PAN-194708
    This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
    URL filtering logs (MonitorLogsURL Filtering) erroneously truncate a 16KB Header value and do not display the Header values that follow the truncated 16KB header.
    For example, a URL filtering log has 5 Headers. The second Header has a 16KB value. In the URL filtering log, the first header and the value are displayed, second Header value is truncated, and remaining three headers are not displayed.
    PAN-194519
    (PA-5450 firewall only) Trying to configure a custom payload format under DeviceServer ProfilesHTTP yields a Javascript error.
    PAN-194515
    (PA-5450 firewall only) The Panorama web interface does not display any predefined template stack variables in the dropdown menu under DeviceSetupLog InterfaceIP Address.
    Workaround: Configure the log interface IP address on the individual firewall web interface instead of on Panorama.
    PAN-194424
    (PA-5450 firewall only) Upgrading to PAN-OS 10.2.2 while having a log interface configured can cause both the log interface and the management interface to remain connected to the log collector.
    Workaround: Restart the log receiver service by running the following CLI command: 
    debug software restart process log-receiver
    PAN-194202
    (PA-5450 firewall only) If the management interface and logging interface are configured on the same subnetwork, the firewall conducts log forwarding using the management interface instead of the logging interface.
    PAN-193251
    This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
    If SAML is configured as the authentication method for GlobalProtect, authentication on the Portal page is not successful in the browser.
    Workaround: Use the GlobalProtect app installed on the endpoint to authenticate.
    PAN-190735
    This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
    Certain webpages that use chunked-encoded data transfers might not load properly when analyzed by Advanced URL Filtering cloud inline categorization.
    PAN-190727
    (PA-5450 firewall only) Documentation for configuring the log interface is unavailable on the web interface and in the PAN-OS Administratorā€™s Guide.
    PAN-190435
    When you Commit a configuration change, the Task Manager commit Status goes directly from 0% to Completed and does accurately reflect the commit job progress.
    PAN-189425
    This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
    On the Panorama management server, Export Panorama and devices config bundle (PanoramaSetupOperations) fails to export. When the export fails, you are redirected to a new window and the following error is displayed:
    Failed to redirect error to /var/log/pan/appweb3-panmodule.log (Permission denied)
    PAN-189380
    This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
    After you successfully upgrade a PA-3000 Series firewall to PAN-OS 10.2.0 or later release and Enterprise data loss prevention (DLP) plugin 3.0.0 or later release, the first configuration push from the Panorama management server causes the firewall dataplane to crash.
    Workaround: Restart the firewall to restore dataplane functionality.
    1. Log in to the firewall CLI.
    2. Restart the firewall.
      admin> request restart system
    PAN-189111
    After deleting an MP pod and it comes up, the show routing command output appears empty and traffic stops working.
    PAN-189076
    On a firewall with Advanced Routing enabled, OSPFv3 peers using a broadcast link and a designated router (DR) priority of 0 (zero) are stuck in a two-way state after HA failover.
    Workaround: Configure at least one OSPFv3 neighbor with a non-zero priority setting in the same broadcast domain.
    PAN-188904
    This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
    Certain web pages and web page contents might not properly load when cloud inline categorization is enabled on the firewall.
    PAN-188489
    This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
    On the Panorama management server, dynamic content updates are not automatically pushed to VM-Series firewalls licensed using the Panorama Software Firewall License plugin when Automatically push content when software device registers to Panorama (PanoramaTemplatesAdd Stack) is enabled.
    PAN-188358
    After triggering a soft reboot on a M-700 appliance, the Management port LEDs do not light up when a 10G Ethernet cable is plugged in.
    PAN-188064
    This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
    The SCP Server Profile configuration (DevicesServer ProfilesSCP are not automatically deleted after downgrade from PAN-OS 10.2.0 to PAN-OS 10.1 or earlier release.
    PAN-187685
    On the Panorama management server, the Template Status displays no synchronization status (PanoramaManaged DevicesSummary) after a bootstrapped firewall is successfully added to Panorama.
    Workaround: After the bootstrapped firewall is successfully added to Panorama, log in to the Panorama web interface and select CommitPush to Devices.
    PAN-187643
    If you enable SCTP security using a Panorama template when SCTP INIT Flood Protection is enabled in the Zone Protection profile using Panorama and you commit all changes, the commit is successful but the SCTP INIT option is not available in the Zone Protection profile.
    Workaround: Log out of the firewall and log in again to make the SCIT INIT option available on the web interface.
    PAN-187612
    On the Panorama management server, not all data profiles (ObjectsDLP Data Filtering Profiles) are displayed after you:
    • Upgrade Panorama to PAN-OS 10.2 and upgrade the Enterprise DLP plugin to version 3.0.
    • Downgrade Panorama to PAN-OS 10.1 and downgrade the Enterprise DLP plugin to version 1.0.
    Workaround: Log in to the Panorama CLI and reset the DLP plugin.
    admin > request plugins dlp reset
    PAN-187407
    The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to Hold client request for category lookup and the action set to Reset-Both and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
    PAN-187370
    On a firewall with Advanced Routing enabled, if there is also a logical router instance that uses the default configuration and has no interfaces assigned to it, this will result in terminating the management daemon and main routing daemon in the firewall during commit.
    Workaround: Do not use a logical router instance with no interfaces bound to it.
    PAN-187234
    This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
    Certain web pages submitted for analysis by Advanced URL Filtering cloud inline categorization might experience high latency.
    PAN-186283
    Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
    Workaround: Use CommitPush to Devices to synchronize the templates.
    PAN-186282
    On HA deployments on AWS and Azure, Panorama fails to populate match criteria automatically when adding dynamic address groups.
    Workaround: Reboot the Panorama HA pair.
    PAN-186134
    On the Panorama management server, performing a Commit and Push (Commit > Commit and Push) may intermittently not push the committed configuration changes to managed firewalls.
    Workaround: Select Commit > Push to Devices to push the committed configuration changes to your managed firewalls.
    PAN-185286
    This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
    (PA-5400 Series firewalls only) On the Panorama management server, the device health resources (PanoramaManaged DevicesHealth) do not populate.
    PAN-184708
    This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
    Scheduled report emails (MonitorPDF ReportsEmail Scheduler) are not emailed if:
    • A scheduled report email contains a Report Group (MonitorPDF ReportsReport Group) which includes a SaaS Application Usage report.
    • A scheduled report contains only a SaaS Application Usage Report.
    Workaround: To receive a scheduled report email for all other PDF report types:
    1. Select MonitorPDF ReportsReport Groups and remove all SaaS Application Usage reports from all Report Groups.
    2. Select MonitorPDF ReportsEmail Scheduler and edit the scheduled report email that contains only a SaaS Application Usage report. For the Recurrence, select Disable and click OK.
      Repeat this step for all scheduled report emails that contain only a SaaS Application Usage report.
    3. Commit.
      (Panorama managed firewalls) Select CommitCommit and Push
    PAN-184702
    This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
    On the Panorama management server, an M-700 appliance in Log Collector mode fails to connect to Panorama when added as a managed collector (Panorama > Managed Collectors).
    Workaround: Log in to the M-700 CLI and recover the Log Collector connectivity to Panorama.
    PAN-184406
    Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
    Workaround: Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
    PAN-183404
    Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
    PAN-182734
    This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
    On an Advanced Routing Engine, if you change the IPSec tunnel configuration, BGP flaps.
    PAN-181933
    If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
    PAN-181823
    On a PA-5400 Series firewall (minus the PA-5450), setting the peer port to forced 10M or 100M speed causes any multi-gigabit RJ-45 ports on the firewall to go down if they are set to Auto.
    PAN-180661
    On the Panorama management server, pushing an unsupported Minimum Password Complexity (DeviceSetupManagement) to a managed firewall erroneously displays commit time out as the reason the commit failed.
    PAN-180104
    When upgrading a CN-Series as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series as a DaemonSet deployment running PAN-OS 10.0 or 10.1.
    Workaround: Reboot the worker nodes before upgrading to PAN-OS 10.2.
    PAN-178194
    This issue is now resolved. See PAN-OS 10.2.3 Addressed Issues.
    A user interface issue in PAN-OS renders the contents of the Inline ML tab in the URL Filtering Profile inaccessible on firewalls licensed for Advanced URL Filtering. Additionally, a message indicating that a License required for URL filtering to function is unavailable displays at the bottom of the UI. These errors do not affect the operation of Advanced URL Filtering or URL Filtering Inline ML.
    Workaround: Configuration settings for URL Filtering Inline ML must be applied through the CLI. The following configuration commands are available:
    • Define URL exceptions for specific web sitesā€”
      admin# set profiles url-filtering <url_filtering_profile_name> mlav-category-exception
    • Configuration settings for each inline ML modelā€”
      admin# set profiles url-filtering <url_filtering_profile_name> mlav-engine-urlbased-enabled
    PAN-177455
    PAN-OS 10.2.0 is not supported on PA-7000 Series firewalls with HA (High Availability) clustering enabled and using an HA4 communication link. Attempting to load PAN-OS 10.2.0 on the firewall causes the PA-7000 100G NPC to go offline. As a result, the firewall fails to boot normally and enters maintenance mode. HA Pairs of Active-Passive and Active-Active firewalls are not affected.
    PAN-175915
    When the firewall is deployed on N3 and N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is enabled in the Mobile Network Protection Profile, the traffic logs do not display network slice SST and SD values.
    PAN-174982
    In HA active/active configurations where, when interfaces that were associated with a virtual router were deleted, the configuration change did not sync.
    PAN-172274
    When you activate the advanced URL filtering license, your license entitlements for PAN-DB and advanced URL filtering might not display correctly on the firewall ā€” this is a display anomaly, not a licensing issue, and does not affect access to the services.
    Workaround: Issue the following command to retrieve and update the licenses: license request fetch.
    PAN-172132
    This issue is now resolved by PAN-189643. See PAN-OS 10.2.4 Addressed Issues.
    QoS fails to run on a tunnel interface (for example, tunnel.1).
    PAN-171938
    No results are displayed when you Show Application Filter for a Security policy rule (PoliciesSecurityApplicationValueShow Application Filter).
    PAN-164885
    This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
    On the Panorama management server, pushes to managed firewalls (CommitPush to Devices or Commit and Push) may fail when an EDL (ObjectsExternal Dynamic Lists) is configured to Check for updates every 5 minutes due to the commit and EDL fetch processes overlapping. This is more likely to occur when multiple EDLs are configured to check for updates every 5 minutes.

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