Upgrade Firewalls When Panorama Is Not Internet-Connected
Table of Contents
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- Upgrade Panorama with an Internet Connection
- Upgrade Panorama Without an Internet Connection
- Install Content Updates Automatically for Panorama without an Internet Connection
- Upgrade Panorama in an HA Configuration
- Migrate Panorama Logs to the New Log Format
- Upgrade Panorama for Increased Device Management Capacity
- Upgrade Panorama and Managed Devices in FIPS-CC Mode
- Downgrade from Panorama 10.2
- Troubleshoot Your Panorama Upgrade
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- What Updates Can Panorama Push to Other Devices?
- Schedule a Content Update Using Panorama
- Panorama, Log Collector, Firewall, and WildFire Version Compatibility
- Upgrade Log Collectors When Panorama Is Internet-Connected
- Upgrade Log Collectors When Panorama Is Not Internet-Connected
- Upgrade a WildFire Cluster from Panorama with an Internet Connection
- Upgrade a WildFire Cluster from Panorama without an Internet Connection
- Upgrade Firewalls When Panorama Is Internet-Connected
- Upgrade Firewalls When Panorama Is Not Internet-Connected
- Upgrade a ZTP Firewall
- Revert Content Updates from Panorama
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Upgrade Firewalls When Panorama Is Not Internet-Connected
Upgrade firewall software to PAN-OS® 10.2 and install
content updates using Panorama™ when Panorama is not connected to
the internet.
For a list of software and content updates
you can install on firewalls, see Supported
Updates.
- Before you upgrade managed firewalls, ensure that you are running the appropriate Panorama™ software release on the Panorama management server and Log Collectors.Palo Alto Networks® highly recommends that Panorama and Log Collectors run the same Panorama software release and that Panorama, Log Collectors, and all managed firewalls run the same content release version.For important software and content compatibility details, see Panorama, Log Collector, Firewall, and WildFire Version Compatibility.Panorama must be running the same (or later) software release as the firewalls but must have the same or an earlier content release version:
- Software release version—If your Panorama management server or Log Collectors are not already running the same or a later software release than the release to which you intend to update firewalls, then you must install the same or a later Panorama release on Panorama and then on Log Collectors (see Install Content and Software Updates for Panorama) before you update any firewalls.
- Content release version—For content release versions, you should ensure that all firewalls are running the latest content release version or, at minimum, are running a later version than is running on Panorama and Log Collectors; if not, then update managed firewalls and then Upgrade Log Collectors When Panorama Is Not Internet-Connected before you update the content release version on the Panorama management server (see Install Content and Software Updates for Panorama).
To check the software and content versions:- Panorama management server—Log in to the Panorama web interface and go to General Information settings (Dashboard).
- Log Collectors—Log in to the CLI of each Log Collector and run theshow system infocommand.
- Save a backup of the current configuration file on each managed firewall you plan to upgrade.Although the firewall automatically creates a configuration backup, it is a best practice to create and externally store a backup before you upgrade.
- Export Panorama and devices config bundle() to generate and export the latest configuration backup of Panorama and of each managed appliance.PanoramaSetupOperations
- Save the exported file to a location external to the firewall. You can use this backup to restore the configuration if you have problems with the upgrade.
- Determine which content updates you need to install. Refer to Release Notes for the minimum content release version you must install for a PAN-OS® release.Palo Alto Networks highly recommends that Panorama, Log Collectors, and all managed firewalls run the same content release version.For each content update, determine whether you need updates and take note of which content updates you need to download in Step 5.Ensure that Panorama is running the same but not a later content release version than is running on managed firewalls and Log Collectors.
- Determine the software upgrade path for the firewalls that you intend to update to Panorama 10.2.Log in to Panorama, select, and note the current Software Version for the firewalls you intend to upgrade.PanoramaManaged DevicesYou cannot skip installation of any feature release versions in the path from the currently running PAN-OS version to PAN-OS 10.2.0.Review PAN-OS Upgrade Checklist, the known issues and changes to default behavior in the Release Notes and Upgrade/Downgrade Considerations for each release through which you pass as part of your upgrade path.
- Download the content and software updates to a host that can connect and upload the files to Panorama either over SCP or HTTPS.By default, you can upload a maximum of two software or content updates of each type to a Panorama appliance and if you download a third update of the same type, Panorama will delete the update for the earliest version of that type. If you need to upload more than two software updates or content updates of a single type, use theset max-num-images countCLI command to increase the maximum number of images that Panorama can store.<number>
- Use a host with internet access to log in to the Palo Alto Networks Customer Support web site.
- Download content updates:
- ClickDynamic Updatesin the Resources section.
- Downloadthe latest content release version (or, at a minimum, the same or a later version than you will install or is running on the Panorama management server) and save the file to the host; repeat for each content type you need to update.
- Download software updates:
- Return to the main page of the Palo Alto Networks Customer Support web site and clickSoftware Updatesin the Resources section.
- Review the Download column to determine which versions you need to install. The filename of the update packages indicates the model. For example, to upgrade a PA-220 and PA-5260 firewall to PAN-OS 10.2.0, download thePanOS_220-10.2.0,PanOS_3000-10.2.0, andPanOS_5200-10.2.0images.You can quickly locate specific PAN-OS images by selectingPAN-OS for the PA-<series/model>from theFilter Bydrop-down.
- Click the appropriate filename and save the file to the host.
- Install content updates on managed firewalls.You must install content updates before software updates.Install the Applications or Applications and Threats update first and then install any other updates (Antivirus, WildFire®, or URL Filtering) as needed, one at a time, and in any sequence.
- Select.PanoramaDevice DeploymentDynamic Updates
- ClickUpload, select the updateType,Browseto the appropriate content update file, and clickOK.
- ClickInstall From File, select the updateType, and select theFile Nameof the content update you just uploaded.
- Select the firewalls on which to install the update.
- ClickOKto start the installation.
- Repeat these steps for each content update.
- (Firewalls serving as GlobalProtect™ portals only) Upload and activate a GlobalProtect agent/app software update on firewalls.You activate the update on firewalls so that users can download it to their endpoints (client systems).
- Use a host with internet access to log in to the Palo Alto Networks Customer Support website.
- Download the appropriate GlobalProtect agent/app software update.
- On Panorama, select.PanoramaDevice DeploymentGlobalProtect Client
- ClickUpload,Browseto the appropriate GlobalProtect agent/app software update on the host to which you downloaded the file, and clickOK.
- ClickActivate From Fileand select theFile Nameof the GlobalProtect agent/app update you just uploaded.You can activate only one version of agent/app software at a time. If you activate a new version but some agents require a previous version, you will have to reactivate the earlier version again for those agents to download the previous update.
- Select the firewalls on which to activate the update.
- ClickOKto activate.
- Upload PAN-OS software updates.
- Select.PanoramaDevice DeploymentSoftware
- ClickUpload,Browseto the appropriate software update file on the host, and clickOK.
- Install PAN-OS software updates.To avoid downtime when updating the software on high availability (HA) firewalls, update one HA peer at a time.For active/active firewalls, it doesn’t matter which peer you update first.For active/passive firewalls, you must update the passive peer first, suspend the active peer (fail over), update the active peer, and then return the active peer to a functional state (fail back).(SD-WAN only) To preserve an accurate status for your SD-WAN links, you must upgrade your hub firewalls to PAN-OS 10.2 before you upgrade your branch firewalls. Upgrading branch firewalls before hub firewalls may result in incorrect monitoring data () and for SD-WAN links to erroneously display asPanoramaSD-WANMonitoringdown.
- Perform the steps that apply to your firewall configuration to install the PAN-OS software update you just uploaded.
- Non-HA firewalls—ClickInstallin the Action column, select all the firewalls you are upgrading, selectReboot device after install, and clickOK.
- Active/active HA firewalls:
- Confirm that the preemption setting is disabled on the first peer that you intend to upgrade (> Election Settings). If enabled, then editDeviceHigh AvailabilityElection Settingsand disable (clear) thePreemptivesetting andCommityour change. You need only disable this setting on one firewall in each HA pair but ensure that the commit is successful before you proceed.
- ClickInstall, disable (clear)Group HA Peers, select either HA peer, selectReboot device after install, and clickOK. Wait for the firewall to finish rebooting before you proceed.
- ClickInstall, disable (clear)Group HA Peers, select the HA peer that you didn’t update in the previous step,Reboot device after install, and clickOK.
- Active/passive HA firewalls—In this example, the active firewall is named fw1 and the passive firewall is named fw2:
- Confirm that the preemption setting is disabled on the first peer that you intend to upgrade (> Election Settings). If enabled, then editDeviceHigh AvailabilityElection Settingsand disable (clear) thePreemptivesetting andCommityour change. You need only disable this setting on one firewall in each HA pair but ensure that the commit is successful before you proceed.
- ClickInstallin the Action column for the appropriate update, disable (clear)Group HA Peers, select fw2,Reboot device after install, and clickOK. Wait for fw2 to finish rebooting before you proceed.
- After fw2 finishes rebooting, verify on fw1 (Dashboard> High Availability) that fw2 is still the passive peer (the Local firewall state isactiveand the Peer—fw2—ispassive).
- Access fw1 andSuspend local device().DeviceHigh AvailabilityOperational Commands
- Access fw2 (Dashboard> High Availability) and verify that the Local firewall state isactiveand the Peer issuspended.
- Access Panorama, select, clickPanoramaDevice DeploymentSoftwareInstallin the Action column for the appropriate release, disable (clear)Group HA Peers, select fw1,Reboot device after install, and click OK. Wait for fw1 to finish rebooting before you proceed.
- Access fw1 (), clickDeviceHigh AvailabilityOperational CommandsMake local device functional, and then wait two minutes before you proceed.
- On fw1 (Dashboard> High Availability), verify that the Local firewall state ispassiveand the Peer (fw2) isactive.
- (FIPS-CC mode only) Upgrade Panorama and Managed Devices in FIPS-CC Mode.Upgrading a managed firewall in FIPS-CC mode requires you to reset the secure connection status if you added the Dedicated Log Collector to Panorama management while the managed firewall was running a PAN-OS 10.2 release.You do not need to re-onboard the managed firewall added to Panorama management while the managed firewall was running a PAN-OS 10.0 or earlier release.
- Verify the software and content versions that are installed on each managed firewall.
- Select.PanoramaManaged Devices
- Locate the firewall and review the values in the Software Version, Apps and Threat, Antivirus, URL Filtering, and GlobalProtect Client columns.
- If you disabled preemption on one of your HA firewalls before you upgraded, then edit theElection Settings() and re-enable theDeviceHigh AvailabilityPreemptivesetting for that firewall.
- On the Panorama web interface, push the entire Panorama managed configuration to your managed firewalls firewalls.This step is required to enable selective commit and push of device group and template stack configuration changes from Panorama to your managed firewalls.This is required to successfully push configuration changes to multi-vsys firewalls managed by Panorama after successful upgrade to PAN-OS 10.2. For more information, see the change to default behavior for shared configuration objects for multi-vsys firewalls managed by Panorama.
- Select.CommitPush to Devices
- Push.
- Regenerate or re-import all certificates to adhere to OpenSSL Security Level 2.On upgrade to PAN-OS 10.2, it is required that all certificates meet the following minimum requirements:
- RSA 2048 bits or greater, or ECDSA 256 bits or greater
- Digest of SHA256 or greater
See the PAN-OS Administrator's Guide or Panorama Administrator's Guide for more information on regenerating or re-importing your certificates.