Downgrade from Panorama 10.2
Procedure on how to downgrade from Panorama 10.2 to Panorama
10.1.
PAN-OS® 10.2 introduces advanced threat prevention
to detect and prevent the latest advanced threats, advanced URL
filtering to analyze suspicious web page content in real-time, an
advanced routing engine that uses an industry-standard configuration
methodology, simplified software upgrade for Panorama and managed devices
to reduce the operational burden of upgrading managed devices across multiple
PAN-OS releases, improved Log Collector health status monitoring,
automatic content pushes for VM-Series and CN-Series firewalls managed
by Panorama to reduce the operational overhead required to generate
images with the latest content updates, and administrator-level
push to selectively push configuration changes to managed firewalls.
These features are not compatible with Panorama running PAN-OS 10.2
or earlier release. Use the following workflow to downgrade firewalls
before you downgrade Log Collectors and Panorama running a Panorama 10.2
release to an earlier feature release. This procedure works both
for Panorama when managing a local Log Collector and for Panorama
when managing one or more Dedicated Log Collectors.
To
downgrade from PAN-OS 10.2 to an earlier PAN-OS release, you must download
and install PAN-OS 10.1.3 or later PAN-OS 10.2 release before you
can continue on your downgrade path to your target PAN-OS release.
Downgrade from PAN-OS 10.2 fails if you attempt to downgrade to
PAN-OS 10.1.2 or earlier PAN-OS 10.2 release.
Review the Palo Alto Networks Compatibility Matrix to
confirm that the firewalls and appliances you intend to downgrade
are compatible with the PAN-OS release to which you intend to downgrade.
For the firewalls and appliances that you can downgrade, you should
also review the Upgrade/Downgrade Considerations to ensure
that you account for all features and configuration settings that
will be different or unavailable after you downgrade.
- Save a backup of the configuration files for Panorama and managed devices.
- Export Panorama and device configuration snapshot().PanoramaSetupOperations
- Save the exported .tgz file to a location external to Panorama, Log Collectors, and firewalls. You can use this backup to restore the configuration if you experience problems that cause you to start over.
- If you have configured authentication for a Dedicated Log Collector and removed theadminadministrator, configure and push a newadminuser to your Dedicated Log Collectors.Dedicated Log Collectors must have theadminuser configured in order to downgrade to PAN-OS 9.1 and earlier releases.
- SelectandPanoramaPluginsDownloadthe plugin version supported on PAN-OS 10.2 for all plugins currently installed on Panorama.See the Panorama Plugins Compatibility Matrix for the Panorama plugin version supported on PAN-OS 10.2 and earlier releases.This is required to successfully downgrade Panorama from PAN-OS 10.2 to PAN-OS 10.2 and earlier releases. The downloaded plugin version is automatically installed during downgrade to PAN-OS 10.1. Downgrade to PAN-OS 10.2 is blocked if the supported plugin version is not downloaded.(ZTP plugin only) To successfully downgrade Panorama to PAN-OS 10.1, you must uninstall the ZTP plugin before you begin the downgrade process. After successful downgrade to PAN-OS 10.2, you must reinstall the ZTP plugin on Panorama.
- Downgrade each firewall running a PAN-OS 10.2 release.Downgrading from PAN-OS 10.2 to a previous feature release requires that you first downgrade to PAN-OS 10.1.3 or later PAN-OS 10.2 release. After successfully downgrading to PAN-OS 10.1.3 or later PAN-OS 10.2 release, you can continue downgrading to your target PAN-OS version.If downgrading more than one firewall, streamline the process by having each firewall-specific PAN-OS 10.2 image downloaded to Panorama before you start downgrading. For example, to downgrade your PA-220 firewall to PAN-OS 10.1., download thePanOS_220-10.1.0orPanOS_3000-10.1.0images.Panorama requires that all firewalls are running the same or an earlier PAN-OS release. So before you downgrade Panorama, use and repeat the appropriate tasks below according to your environment to downgrade all managed firewalls as needed:
- Check Nowfor available images ().PanoramaDevice DeploymentSoftware
- Locate the PAN-OS 10.2 image for each model or series of firewalls you intend to downgrade. If the image is not already downloaded, thenDownloadit.
Non-HA FirewallInstall(Action column) the appropriate PAN-OS 10.2 version, select all the firewalls you intend to downgrade, selectReboot device after install, and clickOK.Active/Active HA Firewalls- ClickInstall, disable (clear)Group HA Peers, select either of the HA peers, selectReboot device after install, and clickOK. Wait for the firewall to finish rebooting before you proceed.
- ClickInstall, disable (clear)Group HA Peers, select the HA peer that you didn’t update in the previous step, selectReboot device after install, and clickOK.
Active/Passive HA FirewallsIn this example, the active firewall is named fw1 and the passive firewall is named fw2:- Install(Action column) the appropriate update, disable (clear)Group HA Peers, select fw2, selectReboot device after install, and clickOK.
- After fw2 finishes rebooting, verify fw1 (widget) is still the active peer and that fw2 is still the passive peer (the Local firewall state isDashboardHigh Availabilityactiveand the Peer—fw2—ispassive).
- Access fw1 andSuspend local device().DeviceHigh AvailabilityOperational Commands
- Access fw2 () and verify that the Local firewall state isDashboardHigh Availabilityactiveand the Peer firewall—fw1—issuspended.
- Access Panorama, select,PanoramaDevice DeploymentSoftwareInstall(Action column) the appropriate update, disable (clear)Group HA Peers, select fw1, selectReboot device after install, and clickOK. Wait for fw1 to finish rebooting before you proceed.
- Access fw1 (widget) and verify that the Local firewall state isDashboardHigh Availabilitypassiveand the Peer—fw2—isactive.If you enabled preemption in the Election settings (), then fw1 will be reinstated as the active peer after reboot.DeviceHigh AvailabilityGeneral
- Downgrade each Log Collector running Panorama 10.2.Downgrading from PAN-OS 10.2 to a previous feature release requires that you first downgrade to PAN-OS 10.1.3 or later PAN-OS 10.2 release. After successfully downgrading to PAN-OS 10.1.3 or later PAN-OS 10.2 release, you can continue downgrading to your target PAN-OS version.
- Check Nowfor available images ().PanoramaDevice DeploymentSoftware
- Locate the Panorama 10.2 image. If the image is not already downloaded, thenDownloadit (Action column).
- After the download is complete,Installthe image on each Log Collector running Panorama 10.1. SelectReboot device after installto automatically reboot the device when the upgrade is complete.
- Downgrade Panorama.Downgrading from PAN-OS 10.2 to a previous feature release requires that you first downgrade to PAN-OS 10.1.3 or later PAN-OS 10.2 release. After successfully downgrading to PAN-OS 10.1.3 or later PAN-OS 10.2 release, you can continue downgrading to your target PAN-OS version.
- SelectandPanoramaSoftwareCheck Nowfor available images.
- Locate the Panorama 10.2 image. If the image is not already downloaded, thenDownloadit.
- After the download is complete,Installthe image on Panorama.
- Reboot Panorama as follows:
- If you are prompted to reboot, clickYes. If you see aCMS Loginprompt, press Enter without typing the username or password. When the Panorama login prompt appears, enter the username and password you set during initial configuration.
- If you are not prompted to reboot, selectand clickPanoramaSetupOperationsReboot Panorama(Device Operations).
- (ZTP plugin only) Re-install the ZTP plugin.
- Selectand check (enable)PanoramaZero Touch ProvisioningZTP.
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