Focus

Next-Generation Firewall

Disable Device Telemetry

Table of Contents

Filter

Expand All | Collapse All

You can configure the telemetry data that PAN-OS collects and shares with Palo Alto Networks

Where Can I Use This?	What Do I Need?
NGFW (Managed by Strata Cloud Manager) NGFW (Managed by PAN-OS or Panorama)	For Strata Cloud Manager managed NGFWs: Strata Cloud Manager Essentials Strata Cloud Manager Pro

If your next-generation firewall is configured to share data with Palo Alto Networks, you can disable this sharing by:

NGFWs With Telemetry Autoenablement

Disable or reduce telemetry for NGFWs managed by Strata Cloud Manager with telemetry autoenablement.

Applies to NGFWs managed by Strata Cloud Manager with PAN-OS 10.2.17+, 11.1.11+, 11.2.8+, or 12.1.2+.

Do one of the following:
- To disable telemetry for your tenant, navigate to HubCommon ServicesTenant ManagementTelemetry BarActionsTelemetry InformationDisabledSave.
- To reduce telemetry tier to Diagnostic-only instead of fully disabling, navigate to HubCommon ServicesTenant ManagementTelemetry BarActionsTelemetry InformationDiagnosticSave.

Disable telemetry for standalone or Panorama-managed NGFWs without telemetry autoenablement.

Navigate to DeviceSetupTelemetry
Edit the Telemetry widget.
Uncheck the Enable Telemetry box.
Click OK, and then commit your changes.
Any telemetry data currently stored in Strata Logging Service is automatically purged one year after your firewall uploaded it. Optionally, if you do not want the data to reside in Strata Logging Service for this amount of time after you disable telemetry, open a support ticket and ask Palo Alto Networks to purge your telemetry data.