PAN-OS 11.1.3 Known Issues
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PAN-OS 11.1.3 Known Issues

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PAN-OS 11.1.3 Known Issues

PAN-OS® 11.1.3 known issues.
The following list includes only outstanding known issues specific to PAN-OS
®
11.1.3. This list includes issues specific to Panorama™, GlobalProtect™, VM-Series plugins, and WildFire®, as well as known issues that apply more generally or that are not identified by an issue ID.
Issue ID
Description
PAN-255868
This issue is now resolved. See
PAN-OS 11.1.3-h1 Addressed Issues
.
(
PA-3400 Series firewalls only
) After enabling kernel data collection during a silent reboot, the firewall fails and reboots to maintenance mode.
Workaround:
To recover the firewall, initiate a reboot from maintenance mode.
PAN-253963
The auto commit job may take longer than expected to complete when the Panorama management server is in Panorama or Log Collector mode.
PAN-251639
This issue is now resolved. See
PAN-OS 11.1.4 Addressed Issues
.
When a Wildfire Analysis security profile is enabled, an out of memory condition might occur due to a memory leak in the
varrcvr
process.
PAN-243951
On the Panorama management sever in an active/passive High Availability (HA) configuration, managed devices (
Panorama
Managed Devices
Summary
) display as
out-of-sync
on the passive HA peer when configuration changes are made to the SD-WAN (
Panorama
SD-WAN
) configuration on the active HA peer.
Workaround:
Manually synchronize the Panorama HA peers.
  1. Log in to the Panorama web interface on the active HA peer.
  2. Select
    Commit
    and
    Commit to Panorama
    the SD-WAN configuration changes on the active HA peer.
    On the passive HA peer, select
    Panorama
    Managed Devices
    Summary
    and observe that the managed devices are now
    out-of-sync
    .
  3. Log in to the primary HA peer Panorama CLI and trigger a manual synchronization between the active and secondary HA peers.
    request high-availability sync-to-remote running-config
  4. Log back in to the active HA peer Panorama web interface and select
    Commit
    Push to Devices
    and
    Push
    .
PAN-241041
On the Panorama management server exporting template or template stack variables (
Panorama
Templates
) in CSV format results in an empty CSV file.
PAN-224502
The autocommit time of the VM-Series firewall running PAN-OS 11.1.0 might take longer than expected.
PAN-223488
On the M-600 appliance, closed ElasticSearch shards are not deleted from the M-600 appliance. This causes the ElasticSearch shard purging to not work as expected, resulting in high disk usage.
PAN-222253
On the Panorama management server, policy rulebase reordering when you
View Rulebase by Groups
(
Policy
<policy-rulebase>
) does not persist if you reorder the policy rulebase by dragging and dropping individual policy rules and then moving the entire tag group.
PAN-221015
On M-600 appliances in Panorama or Log Collector mode, the
es-1
and
es-2
ElasticSearch processes fail to restart when the M-600 appliance is rebooted. The results in the Managed Collector
ES
health status (
Panorama
Managed Collectors
Health Status
) to be degraded.
Workaround:
Log in to the Panorama or Log Collector CLI experiencing degraded ElasticSearch health and restart all ElasticSearch processes.
admin>
debug elasticsearch es-restart optional all
PAN-220180
Configured botnet reports (
Monitor
Botnet
) are not generated.
PAN-220176
System process crashes might occur with VoIP traffic when NAT is enabled with Persistent Dynamic IP and Port settings.
PAN-219644
Firewalls forwarding logs to a syslog server over TLS (
Objects
Log Forwarding
) use the default Palo Alto Networks certificate instead of the custom certificate configured on the firewall.
PAN-218521
The ElasticSearch process on the M-600 appliance in Log Collector mode may enter a continuous reboot cycle. This results in the M-600 appliance becoming unresponsive, consuming logging disk space, and preventing new log ingestion.
PAN-207733
When a DHCPv6 client is configured on HA Active/Passive firewalls, if the DHCPv6 server goes down, after the lease time expires, the DHCPv6 client should enter SOLICIT state on both the Active and Passive firewalls. Instead, the client is stuck in BOUND state with an IPv6 address having lease time 0 on the Passive firewall.
PAN-207611
When a DHCPv6 client is configured on HA Active/Passive firewalls, the Passive firewall sometimes crashes.
PAN-207442
For M-700 appliances in an active/passive high availability (
Panorama
High Availability
) configuration, the
active-primary
HA peer configuration sync to the
secondary-passive
HA peer may fail. When the config sync fails, the job Results is
Successful
(
Tasks
), however the sync status on the
Dashboard
displays as
Out of Sync
for both HA peers.
Workaround
: Perform a local commit on the
active-primary
HA peer and then synchronize the HA configuration.
  1. Log in to the Panorama web interface of the
    active-primary
    HA peer.
  2. Select
    Commit
    and
    Commit to Panorama
    .
  3. In the
    active-primary
    HA peer
    Dashboard
    , click
    Sync to Peer
    in the High Availability widget.
PAN-207040
If you disable Advanced Routing, remove logical routers, and downgrade from PAN-OS 11.0.0 to a PAN-OS 10.2.x or 10.1.x release, subsequent commits fail and SD-WAN devices on Panorama have no Virtual Router name.
PAN-206913
When a DHCPv6 client is configured on HA Active/Passive firewalls, releasing the IPv6 address from the client (using Release in the UI or using the
request dhcp client ipv6 release all
CLI command) releases the IPv6 address from the Active firewall, but not the Passive firewall.
PAN-206909
The Dedicated Log Collector is unable to reconnect to the Panorama management server if the
configd
process crashes. This results in the Dedicated Log Collector losing connectivity to Panorama despite the managed collector connection
Status
(
Panorama
Managed Collector
) displaying
connected
and the managed colletor
Health
status displaying as healthy.
This results in the local Panorama config and system logs not being forwarded to the Dedicated Log Collector. Firewall log forwarding to the disconnected Dedicated Log Collector is not impacted.
Workaround:
Restart the
mgmtsrvr
process on the Dedicated Log Collector.
  1. Confirm the Dedicated Log Collector is disconnected from Panorama.
    admin>
    show panorama-status
    Verify the
    Connected
    status is
    no
    .
  2. Restart the
    mgmtsrvr
    process.
    admin>
    debug software restart process management-server
PAN-204689
Upon upgrade to PAN-OS 11.0.1, the following GlobalProtect settings do not work:
  • Allow user to disconnect GlobalProtect App
    Allow with Passcode
  • Allow user to Disable GlobalProtect App
    Allow with Passcode
  • Allow User to Uninstall GlobalProtect App
    Allow with Password
PAN-197588
The PAN-OS ACC (Application Command Center) does not display a widget detailing statistics and data associated with vulnerability exploits that have been detected using inline cloud analysis.
PAN-197419
(
PA-1400 Series firewalls only
) In
Network
Interface
Ethernet
, the power over Ethernet (PoE) ports do not display a
Tag
value.
PAN-196758
On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you
Preview Changes
(
Commit
Push to Devices
Edit Selections
or
Commit
Commit and Push
Edit Selections
).
PAN-195968
(
PA-1400 Series firewalls only
) When using the CLI to configure power over Ethernet (PoE) on a non-PoE port, the CLI prints an error depending on whether an interface type was selected on the non-PoE port or not. If an interface type, such as tap, Layer 2, or virtual wire, was selected before PoE was configured, the error message will not include the interface name (eg. ethernet1/4). If an interface type was not selected before PoE was configured, the error message will include the interface name.
PAN-194978
(
PA-1400 Series firewalls only
) In
Network
Interface
Ethernet
, hovering the mouse over a power over Ethernet (PoE)
Link State
icon does not display link speed and link duplex details.
PAN-187685
On the Panorama management server, the Template Status displays no synchronization status (
Panorama
Managed Devices
Summary
) after a bootstrapped firewall is successfully added to Panorama.
Workaround:
After the bootstrapped firewall is successfully added to Panorama, log in to the Panorama web interface and select
Commit
Push to Devices
.
PAN-187407
The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to
Hold client request for category lookup
and the action set to
Reset-Both
and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
PAN-186283
Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
Workaround
: Use
Commit
Push to Devices
to synchronize the templates.
PAN-184708
Scheduled report emails (
Monitor
PDF Reports
Email Scheduler
) are not emailed if:
  • A scheduled report email contains a Report Group (
    Monitor
    PDF Reports
    Report Group
    ) which includes a SaaS Application Usage report.
  • A scheduled report contains only a SaaS Application Usage Report.
Workaround:
To receive a scheduled report email for all other PDF report types:
  1. Select
    Monitor
    PDF Reports
    Report Groups
    and remove all SaaS Application Usage reports from all Report Groups.
  2. Select
    Monitor
    PDF Reports
    Email Scheduler
    and edit the scheduled report email that contains only a SaaS Application Usage report. For the Recurrence, select
    Disable
    and click
    OK
    .
    Repeat this step for all scheduled report emails that contain only a SaaS Application Usage report.
  3. Commit
    .
    (
    Panorama managed firewalls
    ) Select
    Commit
    Commit and Push
PAN-184406
Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
Workaround:
Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
PAN-183404
Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
PAN-181933
If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
PAN-164885
On the Panorama management server, pushes to managed firewalls (
Commit
Push to Devices
or
Commit and Push
) may fail when an EDL (
Objects
External Dynamic Lists
) is configured to
Check for updates
every 5 minutes due to the commit and EDL fetch processes overlapping. This is more likely to occur when multiple EDLs are configured to check for updates every 5 minutes.

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