Learn how to customize the URL Filtering response pages
that display when users access sites in URL categories with block,
continue, or override policy actions.
| Where can I use
this? | What do I need? |
|---|
- Prisma Access (Managed by Strata Cloud Manager)
- Prisma Access (Managed by Panorama)
- NGFW (Managed by Strata Cloud Manager)
- NGFW (Managed by PAN-OS or Panorama)
|
|
By default,
URL filtering response pages explain why a
requested URL can't be accessed and show the user's IP address, the requested URL,
and the URL category. You can customize the response pages to meet the needs of your
enterprise. For example, you can change the message displayed to users, add
corporate branding, or link to an acceptable use policy.
To customize a page, export it from a platform and modify it in a text editor. You
can make updates using the provided
response page variables and references.
Response page variables correspond to the specific user, URL, and category that was
blocked. Response page references enable the use of images, sounds, style sheets,
and links.
The Panorama™ web interface does not support the
export of response pages.
Custom response pages larger than the maximum supported size are not decrypted or displayed to
users. In PAN-OS 8.1.2 and earlier PAN-OS 8.1 releases, custom response pages on
a decrypted site can't exceed 8,191 bytes; the maximum size is 17,999 bytes in
PAN-OS 8.1.3 and later releases.
Customize URL Filtering Response Pages (Strata Cloud Manager)
Customize predefined URL Access Management response pages.
If you’re using Panorama to manage Prisma Access:
Toggle over to the PAN-OS tab and follow the guidance there.
If you’re using Strata Cloud Manager, continue here.
Export the default response pages you want to customize.
Select .
In the Response Pages pane, click Export HTML
Template for each response page you want to edit.
Save the files to your system.
Edit an exported response page.
Using the HTML text editor of your choice, edit the page:
To display custom information about the specific user, URL,
or category that was blocked, add one or more
response page
variables.
Save the edited page with a new filename.
Make sure that the page retains its UTF-8
encoding. For example, in Notepad you'd select
UTF-8 from the
Encoding drop-down in the Save As
dialog.
Import the customized response page.
Select .
In the Response Pages pane, click the type of response page you
customized. A file selection dialog appears.
For example, if you customized the URL Access Management Block Page,
you'd click URL Access Management Block
Page.
Click Choose File, and then select the file you
customized.
Click Save.
Click Push Config.
Verify that the customized response page displays.
From a web browser, visit a URL that will trigger the response page. For
example, to verify a customized URL Access Management Block Page, visit a
URL blocked by your Security policy rules.
The firewall uses the following ports to display the URL Access Management
response pages:
- HTTP—6080
- Default TLS with firewall certificate—6081
- Custom SSL/TLS profile—6082
Customize URL Filtering Response Pages (PAN-OS & Panorama)
Export the predefined response pages you want to customize.
The Panorama web interface does not support the
export of response pages. You can export response pages directly from the
web interface of a specific firewall or use the
Context drop-down on the Panorama
web interface to quickly switch to the web interface of a managed
firewall.
Select .
Select the Type of response page you want to
edit. A dialog for the specific response page appears.
Select Predefined, and then select
Export.
Close the dialog.
(Optional) Repeat steps two through four for additional
response pages.
Save the files to your system.
Customize an exported HTML response page.
Open the file in a preferred text editor.
Save the edited file with a new name.
Make sure that the page retains its UTF-8
encoding. For example, in Notepad you would select
UTF-8 from the
Encoding drop-down in the Save As
dialog.
Import the customized response page.
Select .
Select the Type of response page you edited. A
dialog for the specific response page appears.
Select
Predefined, and then select
Import. An Import File dialog appears.
For Import File, Browse
for the edited response page.
(Optional) For Destination, select the
virtual system that will use the response page, or select
shared to make it available to all virtual
systems.
Click OK, and then Close
the dialog.
Commit your changes.
Test the customized response page.
From a web browser, visit a URL that triggers the particular response page.
For example, to verify a URL Filtering and Category Match response page,
visit a URL blocked in a Security policy rule. Verify that your changes
appear.
The firewall uses the following ports to display the URL filtering response
pages:
- HTTP—6080
- Default TLS with firewall certificate—6081
- Custom SSL/TLS profile—6082
