Activate a Panorama Support License
Before activating a Panorama support license
on a Panorama M-Series appliance or Panorama virtual appliance,
you must Register
Panorama.
If the support license
expires, Panorama can still manage firewalls and collect logs, but
software and content updates will be unavailable. The software and content
versions on Panorama must be the same as or later than the versions
on the managed firewalls, or else errors will occur. For details,
see Panorama,
Log Collector, Firewall, and WildFire Version Compatibility.
- Log in to the Palo Alto Networks customer support portal to activate the auth-code.
- Select and enter your Panorama serial number to Filter by theSerial Number.
- Select the pencil icon in the Action column, selectActivate Auth-Codeand enter your support licenseAuthorization Code, and clickAgree and Submit.
- Log in to the Panorama web interface, and select .
- Enter theAuthorization Codeand clickOK.
- Verify that the subscription is activated. Check the details (for example, theExpiry Date, supportLevel, andDescription) in the Support section of the page.
