Register Panorama

Record the Panorama serial number or auth-code and record your Sales Order Number or Customer ID.
For the auth-code, Sales Order Number, or Customer ID, see the order fulfillment email that Palo Alto Networks Customer Service sent when you placed your order for Panorama.
For the serial number, the location depends on the model:
M-Series appliance—Log in to the Panorama web interface and record the
Serial #
value in the
Dashboard
tab, General Information section.
Panorama virtual appliance—See the order fulfillment email or refer to the serial number generated when provisioning Panorama using VM Flex licensing.
The Panorama virtual appliance is automatically registered when you allocate a serial number using VM Flex licensing.
Register Panorama in the Palo Alto Networks Customer Support Portal (CSP).
The steps depend on whether you already have a login for the Palo Alto Networks CSP.
If this is the first Palo Alto Networks appliance you are registering and you do not yet have a CSP login:
Go to the Palo Alto Networks CSP.
Click
Create my account
.
Enter
Your Email Address
and respond to the reCAPTCHA prompt.
Click
Submit
after you successfully respond to the reCAPTCHA prompt.
Select
Register device using Serial Number or Authorization Code
and click
Submit
Complete the fields in the
Create Contact Details
and
Create UserID and Password
sections.
Enter the Panorama
Device Serial Number
or
Auth Code
.
Enter your
Sales Order Number
or
Customer ID
.
Respond to the reCAPTCHA prompt.
Click
Submit
after you successfully respond to the reCAPTCHA prompt.
If you already have a CSP login:
Log in to the Palo Alto Networks CSP.
Click
Assets
Devices
Register New Device
.
You can also
Register a Device
in the CSP
Support Home
.
Select
Register device using Serial Number
and click
Next
.
Enter the Panorama
Serial Number
.
Enter the
Device Name
to apply a name to search for and identify your Panorama.
(
Optional
) Select a
Device Tag
to group Panorama with any other devices for which you have selected a device tag.
The device tag must first be created at the account level (
Assets
Devices
Device Tag
) before it can be selected when you register Panorama.
If the Panorama management server is not internet-connected, check
Device will be used offline
and select the
OS Release
version.
Enter the required Location Information (as indicated by the asterisks) if you have purchased the 4 hour RMA.
Agree and Submit
the EULA.
After you see the registration complete message, close the Device Registration dialog.