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Prisma Access

ServiceNow Audit Log

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Prisma Access Docs

Release Notes
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- 6.2 Preferred and Innovation
- 6.1 Preferred and Innovation
- 6.0 Preferred and Innovation
- 5.2 Preferred and Innovation
- 5.1 Preferred and Innovation
- 5.0 Preferred and Innovation
- 4.2 Preferred
- 4.1 Preferred
- 4.0 Preferred
- 3.2 Preferred and Innovation
Activation & Onboarding
Administration
Select a Document
- 4.0 & Later
- Prisma Access China
Integrations
Incidents & Alerts

Notification Profiles

Incident Settings

ServiceNow Audit Log

View ServiceNow incident information and operations performed on each incident.

Where can I use this?	What do I need?
Prisma Access (Managed by Strata Cloud Manager) `Prisma Access (Managed by Panorama)`	AI-Powered ADEM license Autonomous DEM license `Prisma Access` license

Strata Cloud Manager uses the Unified Incident Framework to centralize incident management and provide a more contextual experience. The product-specific alerts and incidents are now located under Incidents. The previous Alerts & Incidents dashboard remains available in read-only mode for reference.

In Strata Cloud Manager, select IncidentsPrisma AccessServiceNow Audit Log to view the ServiceNow Audit Log. This table shows each incident ID and the ServiceNow operations performed on each Incident, such as create, update, and delete. View the timestamp, which shows when an Incident operation started, the operation's status, and a message about this operation. See Integrate ServiceNow with Strata Access for information about ServiceNow and how to integrate it into your SASE environment.

Notification Profiles

Incident Settings

Prisma Access Docs

ServiceNow Audit Log

Prisma Access Docs

ServiceNow Audit Log

Activation and Onboarding

Next-Generation Firewalls

SASE

Cloud-Delivered Security Services

Network Security

Endpoints

Visibility & Monitoring

FedRAMP

Hardware Reference

Hardware Quick Start Guides

Virtual ION Deployment

3rd Party Integrations

Best Practices

Experts Corner