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INC_COLO_SC_TUNNEL_DOWN

Table of Contents

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Prisma Access Docs

Release Notes
Select a Document
- 6.1 Preferred and Innovation
- 6.0 Preferred and Innovation
- 5.2 Preferred and Innovation
- 5.1 Preferred and Innovation
- 5.0 Preferred and Innovation
- 4.2 Preferred
- 4.1 Preferred
- 4.0 Preferred
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred
Activation & Onboarding
Administration
Select a Document
- 4.0 & Later
- Prisma Access China
Integrations
Incidents & Alerts

INC_COLO_SC_SITE_DOWN

INC_GP_CLIENT_VERSION_UNSUPPORTED

INC_COLO_SC_TUNNEL_DOWN

Learn about theINC_COLO_SC_TUNNEL_DOWN incident.

Synopsis

The Colo-Connect tunnel {tunnel_name} used by the Service Connection {colo_name} is down.

Incident Code—INC_COLO_SC_TUNNEL_DOWN

Severity—Critical

Required License

Prisma Access

Details

	Description
Raise condition	Raised after the tunnel is down for 10 seconds.

INC_COLO_SC_SITE_DOWN

INC_GP_CLIENT_VERSION_UNSUPPORTED