INC_RN_SPN_LONG_DURATION_EXCEEDED_CAPACITY
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INC_RN_SPN_LONG_DURATION_EXCEEDED_CAPACITY

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INC_RN_SPN_LONG_DURATION_EXCEEDED_CAPACITY

Learn about the INC_RN_SPN_LONG_DURATION_EXCEEDED_CAPACITY incident.
Incident Code
INC_RN_SPN_LONG_DURATION_EXCEEDED_CAPACITY
Title Template
SPN capacity exceeded 100% usage for 3 days in the last 5 days for SPN {spn_name} {initial_direction} traffic
Category
Network and Traffic
Subcategory
Site/Tunnel
Description
A Service Provider Network within the Remote Network setup has been operating beyond its capacity for a prolonged period. This extended overutilization can lead to performance degradation and potential service disruptions for users relying on this network.
Raise Condition
Incident is Raised when SPN capacity exceeded 100% usage for at least 3 days in the last 5 days for at least 1 hours a day in the given direction
Clear Condition
Incident is Cleared when SPN capacity didn't exceeded 90% usage in the last 8 days for at least 1 hours a day in the given direction