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    Upgrade Considerations and Minimum Required Software Versions
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    Upgrade Considerations and Minimum Required Software Versions

    Table of Contents

    Upgrade Considerations and Minimum Required Software Versions

    Learn about the software and feature dependencies for Prisma Access 3.2.
    This section provides you with the upgrade considerations and minimum required software versions for 3.2, along with the minimum dataplane requirements for the new features.

    Cloud Services Plugin 3.2 and 3.2.1

    Prisma Access 3.2 (including Prisma Access 3.2.1) uses a single plugin for both Preferred and Innovation releases, providing operational simplification with a unified plugin for both Preferred and Innovation releases.
    By default, the plugin will run the Preferred release. To upgrade to an Innovation release, reach out to your Palo Alto Networks account representative and submit a request.

    Upgrade Considerations for 3.2 and 3.2.1 Prisma Access Releases

    To upgrade to Prisma Access 3.2 or 3.2.1 Preferred, use one of the following upgrade paths.
    To find your plugin version, select PanoramaCloud ServicesConfigurationService Setup in Panorama and check the plugin version in the Plugin Alert area.
    Installed Cloud Services Plugin VersionTargeted 3.2 VersionUpgrade Path
    Releases earlier than 2.2 Preferred3.2 or 3.2.1 Preferred
    1. Upgrade your deployment to Prisma Access 2.2.
      If your deployment is on a version of Prisma Access that is earlier than 2.2 Preferred, you must first upgrade to Prisma Access 2.2 before you can upgrade to 3.2. Upgrades from 2.0 or 2.1 versions of Prisma Access are not supported.
    2. Upgrade your deployment to Prisma Access 3.0.
    3. Upgrade your deployment to Prisma Access 3.1.
    4. Upgrade your deployment to Prisma Access 3.2 or 3.2.1.
    2.2 Preferred3.2 or 3.2.1 Preferred
    1. Upgrade your deployment to Prisma Access 3.0.
    2. Upgrade your deployment to Prisma Access 3.1.
    3. Upgrade your deployment to Prisma Access 3.2 or 3.2.1.
    Direct upgrades from Prisma Access 2.2 to 3.2 are not supported.
    All Prisma Access Releases3.2 or 3.2.1 Innovation
    To upgrade to 3.2 or 3.2.1 Innovation, reach out to your Palo Alto Networks account representative and submit a request. The request will be reviewed internally and, if approved, your deployment will be upgraded to 3.2 or 3.2.1 Innovation.

    Minimum Required Software Versions

    Minimum Required Panorama Versions—For the minimum Panorama versions that are supported for use Panorama Managed Prisma Access 3.2, see Prisma Access and Panorama Version Compatibility in the Palo Alto Networks Compatibility Matrix.
    Minimum Required GlobalProtect Versions—Prisma Access supports any GlobalProtect version that is not End-of-Life (EoL). The GlobalProtect versions apply to both Panorama and Cloud Managed versions of Prisma Access.

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