Before you upgrade the plugin, remove any non-Prisma
Access templates from Prisma Access template stacks to avoid commit
validation errors after upgrade and make sure that the Panorama
that manages Prisma Access is running a supported PAN-OS version.
one of the following tasks to download and install the Cloud Services
HA Deployments Only
—If you have two
Panorama appliances configured in High Availability (HA) mode,
install the plugin on the Primary HA pair first, then the Secondary.
Determine the upgrade path for
the plugin to which you want to upgrade.
For some upgrade paths, you need to upgrade your plugin
sequentially. For example, to upgrade from a 2.2 Preferred plugin
to a 3.2 or 3.2.1 plugin, you must first perform interim upgrades
to 3.0 and 3.1 before upgrading to 3.2 or 3.2.1.
Download and install the Cloud Services plugin versions
To download and install the Cloud Services plugin
by downloading it from the Customer Support Portal, complete the