Manage Prisma Access Locations
Table of Contents
Expand all | Collapse all
Manage Prisma Access Locations
Prisma Access
Locations The
Prisma Access
Locations dashboard provides an overview of the health and
status of your remote networks, mobile users, and service connections. The dashboard gives you an
overview of the health of all your
Prisma Access
LocationsPrisma Access
locations for your remote networks
and mobile users.View the Health of Your Prisma Access Locations
Prisma Access
LocationsThe tab gives you an overview of the
health of all your
Prisma Access
LocationsPrisma Access
locations for your remote networks and mobile
users. The graphs show you the status of all your remote networks, service
connections, GlobalProtect mobile users, and Explicit Proxy mobile users. The graphs
are color-coded to represent the number of networks that are up (green), down (red),
unknown (gray), or have warnings that need your attention (yellow). The bar graphs
in each widget shows the top five Prisma Access
locations for remote networks,
service connections, GlobalProtect mobile users, and Explicit Proxy mobile users,
based on the total bandwidth consumed during the selected Time Range
. The
following example shows Prisma Access
locations for GlobalProtect mobile
users.Prisma Access Locations Status
Prisma Access
Locations StatusView the status in real time. This table
shows the number of connected Remote Network sites, connected Service Connection
sites, and unique users logged in to
Prisma Access
LocationsPrisma Access
in real time. The Prisma Access
Insights
user interface displays up to 10,000 records in a table. If
you have more than 10,000 records, you can view them by exporting the table into
a CSV format by selecting Export CSV
. Any filters that you might have
applied to the data in the table are also applied to the data that is being
exported to the CSV format. The columns that do not have data in them do not get
exported and are omitted in the exported CSV file. The
Location Status for GP Mobile Users
and the Location Status for EP Mobile Users
are displayed depending upon your Connect Method
selection. The Users
Logged In
column displays an aggregation of both Explicit Proxy and
GlobalProtect connected users. Within a specific location, if a user logs in
from multiple hosts, the user is counted as a single user, but if any user logs
in from two different Prisma Access
locations by disconnecting from one and
logging in from another within the time period, the user is counted as two
users.Manage Prisma Access Locations Cortex Data Lake Connectivity
Prisma Access
Locations Cortex Data Lake ConnectivityThe
Cortex Data Lake Connectivity
(CDL) tab gives you visibility into the
CDL connectivity health status from all your Prisma Access
instances for the CDL
region that you selected during your Prisma Access
license activation. It helps
you determine if firewalls have disconnected from CDL and firewall logs are no
longer being obtained. Each tenant can connect to only one Cortex Data Lake in any
region of its choice. Insights polls the CDL database every five minutes to check
for connectivity between the nodes (Mobile Users, Remote Networks, and Service
Connections) and the CDL database.Remote Networks, GlobalProtect Mobile Users, and Service
Connections
Information about
Remote Networks
, GlobalProtect
Mobile Users
, and Service Connections
display data in
real time.The widgets display the overall connectivity status from each node type (Remote Networks, Service
Connections, and Mobile Users) to CDL. The number displayed in each ring chart
represents the total number of
Prisma Access
Locations from where the nodes
connect to CDL. Each location could further have one or more firewalls in it.
The status of the connections are shown in real time. The Time
Range
filter does not apply to these widgets. The chart is
color-coded based on how many remote sites, mobile users, or service connections
are currently in the following status:- Connected: All firewalls in the region are connected to CDL.
- Disconnected: All firewalls in a region are disconnected from the CDL.
- Partially Connected: One or more firewalls in the region are disconnected from the CDL.
Prisma Access Location CDL Connections
Prisma Access
Location CDL ConnectionsPrisma Access
Location CDL ConnectionsPrisma Access
Locations and shows the status of
each node type per location. Each location can have one or more node types
associated with it. Hence, the sum of all the locations in the three ring charts
may not necessarily tally with the number of Prisma Access
Locations
displayed in this table. This is because a location is represented only once in
the table, regardless of whether it is counted in all three ring charts or only
one or two ring charts.The table displays the CDL connectivity status for each . Click on the down arrow next to a location to see the
name to view the
details page for that location, then select the
Prisma Access
LocationTotal Disconnections
chart open beneath the row. Use
the Time Range
filter to see the data in the chart for a
specific time range. Disconnections are counted by the number of times firewall
instances at that location got disconnected. For example, if a node or firewall
was disconnected, then connected and disconnected again, the number of
disconnections would be counted as two. If you would like to see the specific
node type in the location that was disconnected, you can select the
Prisma Access
LocationNode Type
to filter the data by the selected node type.The
Last Disconnection
column shows when
the last time was that any node type (Mobile User, Service Connections,
or Remote Networks) in the location was disconnected, even though
it has been reconnected since then. It displays the latest outage
that has since been recovered. If a node type is currently disconnected,
the current disconnection data does not appear in this column.The
Duration of Last Disconnection
column
shows the duration of the disconnection starting from the second
the CDL connection was lost to the second the connection was recovered.
This allows you to see the full duration of the disconnection.Select a name to open the CDL Region
details page for the location.
Prisma Access
LocationTotal Disconnections
displays an aggregate
of all disconnections for all nodes types in the selected location
during the time period selected in the Time Range
.
To filter the data for only one node type, select the Node
Type
. This widget shows you for how long the connections
from this region to CDL were lost. The peaks in the graph indicate
that there were one or more disconnections at the time indicated
by the X-axis.Select a point on the
Total Disconnections
trend
line to filter the data displayed in the Disconnection
Durations
chart to show the connection status for the
next five minutes, starting from the time point that you clicked.It also displays the
Disconnection Durations
for
the selected Time Range
. The Disconnection
Durations
widget displays the disconnection duration(s)
that each node experienced during the Time Range
that
you selected. Each row represents a single node (firewall instance)
and is color-coded based on the node type (Remote Networks, Mobile
Users, or Service Connections). For example, if there are three
remote sites experiencing disconnections, you see three rows with
the same color lines. Each row represents a unique Cortex Data Lake
connection. Only the nodes that have experienced disconnections
are shown.