Prisma Access Locations Dashboard
The
Prisma Access Locations
tabular
list shows all the onboarded Prisma Access locations with Remote
Networks or Mobile Users or both. You can export this list to a
CSV format file for reporting purposes.This dashboard has two tabs:
Prisma Access Locations
This dashboard gives you an overview of the health of
all your Prisma Access locations for your remote networks and mobile
users. This tab has the following widgets:
Prisma Access Locations for Remote Networks
The graph in this widget shows you the status of all
your remote networks. It is color coded to represent the number
of networks that are up, down, or have warnings that need your attention.
The bar graph shows the top five Prisma Access locations for remote
networks based on the total bandwidth consumed during the selected
Time
Range
.Prisma Access Locations Status for Mobile Users
This widget shows the status of all the GlobalProtect
locations that the mobile users connect to. The ring chart represents
the Prisma Access locations for those gateways. Hover over it to
see the number of locations that are fully functional, down, or
have warnings that need your attention. The bar graph shows the top
five locations with the total number of unique user login count
during the selected
Time Range
. If you select GlobalProtect
in Connect
Method
, you see only the widget for Mobile Users connecting
to Prisma Access using GlobalProtect. If you select Explicit
Proxy
, you see only the widget for Mobile Users using Explicit
Proxy. If you select both GlobalProtect
and Explicit Proxy
(All),
you see widgets for both users.Prisma Access Locations Status for Service Connections
The graph in this widget shows you the status of your
service connections. It is color coded to represent the number of
service connections that are up, down, or have warnings that need
your attention. The bar graph shows the top five Prisma Access locations
for service connections during the selected
Time Range
.Okyo Garde
The graph in this widget shows you the Prisma Access
Location status of all your Okyo Garde devices. It is color coded
to represent the number of devices that are up, down, or have warnings
that need your attention. The bar graph shows the top five Prisma
Access locations for Okyo Garde devices based on the total bandwidth
consumed during the selected
Time Range
.The following image shows Prisma Access Location status for Mobile
Users, Service Connections, and Okyo Garde.
Prisma Access Locations
View the Prisma Access Location status in real time
- the number of connected Remote Network sites, connected Service
Connection sites, Okyo Garde devices, and unique users logged in
to Prisma Access in real time.The Prisma Access Insights user interface
displays up to 10,000 records in a table. If you have more than
10,000 records, you can view them by exporting the table into a
CSV format by clicking
Export CSV
. Any filters that you might
have applied to the data in the table will also be applied to the
data that is being exported to the CSV format. The columns that
do not have data in them do not get exported and are omitted in the
exported CSV file. The Location Status for GP Mobile Users
and
the Location Status for EP Mobile Users
are displayed depending
upon your Connect Method
selection. The image below shows
you the table when both GlobalProtect
and Explicit Proxy
are
selected in Connect Method
. The Users Logged In
column
displays an aggregation of both explicit proxy and GlobalProtect
connected users. Within a specific location, if a user logs in from
multiple hosts, the user is counted as a single user, but if any
user logs in from two different Prisma Access locations by disconnecting
from one and logging in from another within the time period, the
user is counted as two users.
Prisma Access Locations Cortex Data Lake Connectivity
This tab gives you visibility into the Cortex Data Lake
(CDL) connectivity health status from all your Prisma Access instances
for the CDL region that you selected during your Prisma Access license
activation. It helps you determine if firewalls have disconnected
from CDL and firewall logs are no longer being obtained. Each tenant
can connect to only one Cortex Data Lake in any region of its choice. Insights
polls the CDL database every five minutes to check for connectivity
between the nodes (Mobile Users, Remote Networks, and Service Connections)
and the CDL database.
This tab has the following widgets:
Remote Networks, GlobalProtect Mobile Users, and Service
Connections
Information about
Remote Networks
, GlobalProtect
Mobile Users
, and Service Connections
appear on these widgets
and display data in real time.
The widgets above display the overall connectivity status from
each node type (Remote Networks, Service Connections, and Mobile
Users) to CDL. Each widget contains a ring chart. The number displayed
in the ring chart represents the total number of Prisma Access Locations
from where the nodes connect to CDL. Each location could further
have one or more firewalls in it. The status of the connections
are shown in real time. The
Time Range
filter
does not apply to these widgets. The chart is color coded based
on how many remote sites, mobile users, or service connections are
currently in the following status:- Connected: All firewalls in the region are connected to CDL.
- Disconnected: All firewalls in a region are disconnected from the CDL.
- Partially Connected: One or more firewalls in the region are disconnected from the CDL.
Prisma Access Location CDL Connections
Prisma Access Location CDL Connections
is a
tabular representation of all the Prisma Access Locations and shows
the status of each node type per location. Each location can have
one or more node types associated with it. Hence, the sum of all
the locations in the three ring charts may not necessarily tally
with the number of Prisma Access Locations displayed in this table. This
is because a location is represented only once in the table, regardless
of whether it is counted in all three ring charts or only one or
two ring charts.
The table displays the CDL connectivity status for each
Prisma Access
Location
. Click on the down arrow next to a location
to see the Total Disconnections
chart open
beneath the row. Use the Time Range
filter
to see the data in the chart for a specific time range. Disconnections
are counted by the number of times firewall instances at that location
got disconnected. For example, if a node or firewall was disconnected,
then connected and disconnected again, the number of disconnections
would be counted as two. If you would like to see the specific node
type in the location that was disconnected, you can select the Prisma
Access Location
name to view the details page for that
location, then select the Node Type
to filter
the data by the selected node type.The
Last Disconnection
column shows when
the last time was that any node type (Mobile User, Service Connections,
or Remote Networks) in the location was disconnected, even though
it has been reconnected since then. It displays the latest outage
that has since been recovered. If a node type is currently disconnected,
the current disconnection data will not appear in this column.The
Duration of Last Disconnection
column
shows the duration of the disconnection starting from the second
the CDL connection was lost to the second the connection was recovered.
This allows you to see the full duration of the disconnection.Click a
Prisma Access Location
name to
open the CDL Region details page for the location.Total Disconnections
displays an aggregate
of all disconnections for all nodes types in the selected location
during the time period selected in the Time Range
.
To filter the data for only one node type, select the Node
Type
. This widget shows you for how long the connections
from this region to CDL were lost. The peaks in the graph indicate
that there were one or more disconnections at the time indicated
by the X-axis.Click a point on the
Total Disconnections
trend
line to filter the data displayed in the Disconnection
Durations
chart to show the connection status for the
next five minutes, starting from the time point that you clicked.It also displays the
Disconnection Durations
for
the selected Time Range
. The Disconnection
Durations
widget displays the disconnection duration(s)
that each node experienced during the Time Range
that
you selected. Each row represents a single node (firewall instance)
and is color coded based on the node type (Remote Networks, Mobile
Users, or Service Connections). For example, if there are three
remote sites experiencing disconnections, you will see three rows
with the same color lines. Each row represents a unique Cortex Data
Lake connection. Only the nodes that have experienced disconnections
are shown in this widget.