>
    Strata Copilot
    Insights: Prisma Access Locations
    Focus
    Download PDF
    Focus
    1. Home
    2. Strata Cloud Manager
    3. Strata Cloud Manager Navigation
    4. Insights: Strata Cloud Manager
    5. Insights: Prisma Access Locations
    Download PDF
    Strata Cloud Manager

    Insights: Prisma Access Locations

    Table of Contents

    Insights: Prisma Access Locations

    View the health of all your Prisma Access locations for your remote networks and mobile users.
    Where Can I Use This?What Do I Need?
    • Prisma Access
      (with Strata Cloud Manager or Panorama configuration management)
    • Prisma Access license
    Select InsightsPrisma SASEPrisma Access Locations to get started. From here, you can view the health of all your Prisma Access locations for your remote networks and mobile users.
    It also shows the compute locations that correspond to the locations you have onboarded.

    Top 5 Prisma Access Locations

    The bars show data about the Top 5 Prisma Access locations for remote networks, service connections, GlobalProtect™ mobile users, or Explicit Proxy mobile users, based on the total bandwidth consumed during the selected time range. Hover over any bar to see how many users are in that particular location.

    Prisma Access Location Status

    Depending on your license, this widget shows the number of connected remote network sites, service connection sites, unique GlobalProtect users, and unique explicit proxy users logged in to Prisma Access. The widget's pie charts are based on how many remote networks, service connections, GlobalProtect users, and Explicit Proxy users are in the following status:
    • Up (green)—All cloud firewalls for this Prisma Access location are Up.
    • Down (red)—All cloud firewalls for this Prisma Access location are Down.
    • Need Attention (orange)—Some cloud firewalls for this Prisma Access location are Up and some are Down.

    Strata Logging Service Connectivity to PA Compute Locations

    The Strata Logging Service Connectivity to PA Compute Locations widget gives you visibility into the Strata Logging Service connectivity health status from all your Prisma Access instances for the Strata Logging Service region that you selected during your Prisma Access license activation.
    • Connected—Strata Logging Service is receiving logs from all cloud firewalls in this compute location.
    • Disconnected—Strata Logging Service isn’t receiving any logs from any of the cloud firewalls in this compute location.
    • Partially Connected—Strata Logging Service is receiving logs from some but not all of the cloud firewalls in this compute location.
    Each tenant can connect to only one Strata Logging Service instance in any region of its choice. Prisma Access polls the Strata Logging Service database every 5 minutes to check for connectivity between the nodes (Remote Networks, Service Connections, GlobalProtect, and Explicit Proxy) and the Strata Logging Service database.

    View User IP Mappings

    The View User IP Mappings widget enables you to view User ID-to-IP address mappings of the currently connected users. This widget only shows the information of the currently connected users.
    • Click Users and Search Mappings to view the username-to-IP address mapping. Clicking the username shows the user groups that the user is a part of.
    • Click User Groups and Search Mappings to view all users that are a part of a particular User Group. Clicking the user group names shows all the currently connected users in that group.

    Prisma Access Locations and PA Compute Location

    View the Prisma Access Locations status in real time. In a specific location, if a user logs in from multiple hosts, the user is counted as a single user, but if any user logs in from two different Prisma Access locations by disconnecting from one and logging in from another within the time period, the user is counted as two users. Select a location to view details, such as bandwidth consumed, status, Strata Logging Service Connectivity, and User-ID and group mappings.
    To download this table to a .csv file, click the Download arrow next to the View User IP Mappings button.
    FieldDescription
    Prisma Access LocationThe Prisma Access location.
    Prisma Access Location StatusThe status of the Prisma Access location (either Up, Down, or Need Attention).
    PA Compute LocationsThe compute location that corresponds to the selected location.
    SLS Connectivity to PA Compute LocationsThe connectivity status between Strata Logging Service and the compute location that corresponds with the selected location (either Up, Down, or Need Attention).
    SLS Disconnection from PA Compute LocationsThe number of disconnection events between Strata Logging Service and the instances in that compute location that occurred in the selected time range selected.
    MU Cloud Agent Experience(Autonomous DEM License Required) The end-to-end performance metrics from the selected Prisma Access location to the applications that are being monitored for that location.
    GlobalProtect Connected UsersThe number of GlobalProtect users currently logged into the selected location.
    Devices of Monitored UsersThe total number of user devices that are connected to Prisma Access through the Autonomous DEM agent.
    Since GlobalProtect users can have more than one device connected, this number can be greater than the number of logged-in users.
    RN Cloud Agent Experience(Autonomous DEM License Required) The end-to-end performance metrics from the selected Prisma Access location to the applications that are being monitored for that location.
    Connected Sites(Remote Network Deployments Only) The number of remote network sites that are connected to instances in this Prisma Access location.
    Connected Data Centers(Service Connection Deployments Only) The number of service connection sites that are connected to instances in this Prisma Access location.

    © 2026 Palo Alto Networks, Inc. All rights reserved.