Begin Scanning a Confluence Data Center App
Table of Contents
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- Allowed List of IP Addresses
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- Begin Scanning a Bitbucket App
- Begin Scanning a Box App
- Begin Scanning ChatGPT Enterprise App
- Begin Scanning a Cisco Webex Teams App
- Begin Scanning a Confluence App
- Begin Scanning a Confluence Data Center App
- Begin Scanning a Dropbox App
- Begin Scanning a GitHub App
- Begin Scanning a Gmail App
- Begin Scanning a Google Drive App
- Begin Scanning a Jira App
- Begin Scanning a Jira Data Center App
- Begin Scanning a Microsoft Exchange App
- Begin Scanning Office 365 Apps
- Begin Scanning a Microsoft Teams App
- Begin Scanning a Salesforce App
- Begin Scanning a ServiceNow App
- Begin Scanning a ShareFile App
- Begin Scanning a Slack Enterprise App
- Begin Scanning a Slack for Pro and Business App
- Begin Scanning a Workday App (Beta)
- Begin Scanning a Zendesk App
- Begin Scanning a Zoom App
- Reauthenticate to a Cloud App
- Verify Permissions on Cloud Apps
- Start Scanning a Cloud App
- Rescan a Managed Cloud App
- Delete Cloud Apps Managed by Data Security
- API Throttling
- Configure Classification Labels
- Microsoft Labeling for Office 365
- Google Drive Labeling
- Configure Phishing Analysis
- Configure WildFire Analysis
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- What is an Incident?
- Assess New Incidents on Data Security
- Filter Incidents
- Configure Slack Notification Alerts on Data Security
- Security Controls Incident Details
- Track Down Threats with WildFire Report
- Customize the Incident Categories
- Close Incidents
- Download Assets for Incidents
- View Asset Snippets for Incidents
- Analyze Inherited Exposure
- Email Asset Owners
- Modify Incident Status
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- What’s SaaS Security Inline?
- Navigate To SaaS Security Inline
- SaaS Visibility for NGFW
- SaaS Visibility and Controls for NGFW
- SaaS Visibility for Prisma Access
- SaaS Visibility and Controls for Panorama Managed Prisma Access
- SaaS Visibility and Controls for Cloud Managed Prisma Access
- Activate SaaS Security Inline for NGFW
- Activate SaaS Security Inline for VM-Series Firewalls with Software NGFW Credits
- Activate SaaS Security Inline for Prisma Access
- Connect SaaS Security Inline and Strata Logging Service
- Integrate with Azure Active Directory
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- SaaS Policy Rule Recommendations
- App-ID Cloud Engine
- Guidelines for SaaS Policy Rule Recommendations
- Predefined SaaS Policy Rule Recommendations
- Apply Predefined SaaS Policy Rule Recommendations
- Create SaaS Policy Rule Recommendations
- Delete SaaS Policy Rule Recommendations
- Enable SaaS Policy Rule Recommendations
- Modify Active SaaS Policy Rule Recommendations
- Monitor SaaS Policy Rule Recommendations
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- Enable Automatic Updates for SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Import New SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Update Imported SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Remove Deleted SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Manage Enforcement of Rule Recommendations on NGFW
- Manage Enforcement of Rule Recommendations on Panorama Managed Prisma Access
- Change Risk Score for Discovered SaaS Apps
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- Onboarding Overview for Supported SaaS Apps
- Onboard an Aha.io App to SSPM
- Onboard an Alteryx Designer Cloud App to SSPM
- Onboard an Aptible App to SSPM
- Onboard an ArcGIS App to SSPM
- Onboard an Articulate Global App to SSPM
- Onboard an Atlassian App to SSPM
- Onboard a BambooHR App to SSPM
- Onboard a Basecamp App to SSPM
- Onboard a Bitbucket App to SSPM
- Onboard a BlueJeans App to SSPM
- Onboard a Box App to SSPM
- Onboard a Bright Security App to SSPM
- Onboard a Celonis App to SSPM
- Onboard a Cisco Meraki App to SSPM
- Onboard a ClickUp App to SSPM
- Onboard a Confluence App to SSPM
- Onboard a Contentful App to SSPM
- Onboard a Convo App to SSPM
- Onboard a Couchbase App to SSPM
- Onboard a Coveo App to SSPM
- Onboard a Crowdin Enterprise App to SSPM
- Onboard a Customer.io App to SSPM
- Onboard a Databricks App to SSPM
- Onboard a Datadog App to SSPM
- Onboard a DocHub App to SSPM
- Onboard a DocuSign App to SSPM
- Onboard an Envoy App to SSPM
- Onboard an Expiration Reminder App to SSPM
- Onboard a Gainsight PX App to SSPM
- Onboard a GitHub Enterprise App to SSPM
- Onboard a GitLab App to SSPM
- Onboard a Google Analytics App to SSPM
- Onboard a Google Workspace App to SSPM
- Onboard a GoTo Meeting App to SSPM
- Onboard a Grammarly App to SSPM
- Onboard a Harness App to SSPM
- Onboard a Hellonext App to SSPM
- Onboard an IDrive App to SSPM
- Onboard an Intercom App to SSPM
- Onboard a Jira App to SSPM
- Onboard a Kanbanize App to SSPM
- Onboard a Kanban Tool App to SSPM
- Onboard a Kustomer App to SSPM
- Onboard a Lokalise App to SSPM
- Onboard a Microsoft Azure AD App to SSPM
- Onboard a Microsoft Outlook App to SSPM
- Onboard a Microsoft Power BI App to SSPM
- Onboard a Miro App to SSPM
- Onboard a monday.com App to SSPM
- Onboard a MongoDB Atlas App to SSPM
- Onboard a MuleSoft App to SSPM
- Onboard a Mural App to SSPM
- Onboard an Office 365 App to SSPM
- Onboard an Okta App to SSPM
- Onboard a PagerDuty App to SSPM
- Onboard a RingCentral App to SSPM
- Onboard a Salesforce App to SSPM
- Onboard an SAP Ariba App to SSPM
- Onboard a ServiceNow App to SSPM
- Onboard a Slack Enterprise App to SSPM
- Onboard a Snowflake App to SSPM
- Onboard a SparkPost App to SSPM
- Onboard a Tableau Cloud App to SSPM
- Onboard a Webex App to SSPM
- Onboard a Workday App to SSPM
- Onboard a Wrike App to SSPM
- Onboard a YouTrack App to SSPM
- Onboard a Zendesk App to SSPM
- Onboard a Zoom App to SSPM
- Onboarding an App Using Azure AD Credentials
- Onboarding an App Using Okta Credentials
- Register an Azure AD Client Application
- View the Health Status of Application Scans
- Delete SaaS Apps Managed by SSPM
Begin Scanning a Confluence Data Center App
Authorize Data Security to connect to Confluence
Data Center to scan all content shared within the app.
To connect a Confluence Data Center app and
begin scanning assets, you need to:
- Ensure that you add your region-specific IP addresses to the allowed list so that firewalls don’t block them.
- Ensure that you have a Confluence Data Center Administrator account with workspace-level permissions.
- Grant Data Security access to Confluence Data Center.
- Add the Confluence Data Center app to Data Security, providing Data Security information about your Confluence Data Center account.
Support for
automated remediation capabilities varies by SaaS application.
Add Confluence Data Center App
In order for Data Security to scan assets, you must consent to specific permissions during
adding the Confluence Data Center app.
- (Recommended) Add your Confluence Data Center domain as an internal domain.Log on to SaaS Security. Go to Data SecurityApplicationsAdd ApplicationConfluence Data Center .Sign in to the Atlassian workspace with an account that has workspace-level Administrator permissions.Follow the onscreen instructions in Step 1: In Confluence, navigate to Confluence settings (cog icon) > General Configuration > Application links > Create Link.Follow the onscreen instructions in Step 2: In the Create Link page, ensure that Atlassian product is selected. Enter the tenant home page address (given in step 2 of the wizard). Ignore the No response warning, and click Continue.Follow the onscreen instructions in Step 3: In the Link applications page, enter the Application Name as Palo Alto Networks CASB.Follow the onscreen instructions in Step 4: Choose the Application Type as Generic application from the drop-down.Because you're only retrieving data from Confluence, you only need to set up a one-way (incoming link) communication for the client to Confluence. You can leave all other input fields blank.Follow the onscreen instructions in Step 6: Select the Create incoming link check box. Click Continue.Follow the onscreen instructions in Step 7: The following consumer details for the client are provided in your wizard:
- Consumer key
- Consumer name
- Public key
Follow the onscreen instructions in Step 8: Add your region-specific IP addresses to the allowed list so that firewalls don’t block them.Follow the onscreen instructions in Step 9: To onboard your Confluence instance on the Data Security platform, you must provide access to your Confluence instance. To do that, enter your Server URL and click Add to Confluence.After onboarding is complete, Data Security adds the new Confluence Data Center app to the list of Cloud Apps as Confluence Data Center n, where n is the number of Confluence Data Center app instances that you have connected to Data Security. You’ll specify a descriptive name soon.Data Security creates webhooks on your Confluence Data Center instance during onboarding. It is not deleted even after you have deleted or offboarded your connector. To delete the webhooks, in the Confluence administration page, go to SettingsGeneral ConfigurationsWebhooks, and delete ConfluenceDataCenter Webhook.Apply Rate Limiting to Confluence Data Center App
By default, rate limiting is disabled for Confluence Data Center. If you enable rate limiting, users who exceed the API requests limit are listed under List of limited accounts. You can exempt specific users from rate limiting by adding them to the Exemption list.Identify Risks
When you add a new cloud app and enable scanning, Data Security automatically scans the cloud app against the default data patterns and displays the match occurrences. You can take action now to improve your scan results and identify risks.- Start scanning the new Confluence app for risks.Monitor the scan results.During the discovery phase, Data Security scans files and matches them against enabled default policy rules.Verify that your default policy rules are effective. If the results don’t capture all the risks or you see false positives, proceed to the next step.(Optional) Add new policy rules.Consider the business use of your app, then identify risks unique to your enterprise. As necessary, add new:(Optional) Configure or edit a data pattern.You can Configure Data Patterns to identify specific strings of text, characters, words, or patterns to make it possible to find all instances of text that match a data pattern you specify.Next step: Proceed to Customize Confluence Data Center App and Fix Confluence Data Center App Onboarding Issues, if necessary.
Customize Confluence Data Center App
If you plan to manage more than one instance of Confluence app, consider differentiating your instances.- (Optional) Give a descriptive name to this app instance.
- Select the Confluence n link on the Cloud Apps list.Enter a descriptive Name.Click Done to save your changes.Next step: Proceed to Fix Confluence Data Center App Onboarding Issues.
Fix Confluence Data Center App Onboarding Issues
The most common issues related to onboarding the Confluence app are as follows:SymptomExplanationSolutionDuring creating application links, the Confluence web interface displays errors, requesting required Service provider, Shared secret, Request Token URL, and Access Token URL.These errors are not related to onboarding. These errors occur when you forget to select the Create income link check box.Delete the application links you created and recreate them with the Create income link selected.