SaaS Security
Activate SaaS Security Inline for NGFW
Table of Contents
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SaaS Security Docs
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- Begin Scanning an Amazon S3 App
- Begin Scanning a Bitbucket App
- Begin Scanning a Box App
- Begin Scanning ChatGPT Enterprise App
- Begin Scanning a Cisco Webex Teams App
- Begin Scanning a Confluence App
- Begin Scanning a Confluence Data Center App
- Begin Scanning a Dropbox App
- Begin Scanning a GitHub App
- Begin Scanning a Gmail App
- Begin Scanning a Google Cloud Storage App
- Begin Scanning a Google Drive App
- Begin Scanning a Jira App
- Begin Scanning a Jira Data Center App
- Begin Scanning a Microsoft Azure Storage App
- Begin Scanning a Microsoft Exchange App
- Begin Scanning a Microsoft Teams App
- Begin Scanning Office 365 Apps
- Begin Scanning a Salesforce App
- Begin Scanning a ServiceNow App
- Begin Scanning a ShareFile App
- Begin Scanning a Slack Enterprise App
- Begin Scanning a Slack for Pro and Business App
- Begin Scanning a Workday App
- Begin Scanning a Zendesk App
- Begin Scanning a Zoom App
- Perform Actions on Sanctioned Apps
- API Throttling
- Configure Classification Labels
- Microsoft Labeling for Office 365
- Google Drive Labeling
- Configure Phishing Analysis
- Configure WildFire Analysis
- Fine-Tune Policy
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- What is an Incident?
- Filter Incidents
- Configure Slack Notification Alerts on Data Security
- Security Controls Incident Details
- Track Down Threats with WildFire Report
- Customize the Incident Categories
- Close Incidents
- Download Assets for Incidents
- View Asset Snippets for Incidents
- Modify Incident Status
- Email Asset Owners
- Generate Reports on Data Security
- Integrate CIE with Data Security
- Search in Data Security
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- View Usage Data for Unsanctioned SaaS Apps
- SaaS Visibility Application Attributes
- How SaaS Security Inline Determines an App's Risk Score
- Identify Risky Unsanctioned SaaS Apps and Users
- Generate the SaaS Security Report
- Filter Unsanctioned SaaS Apps
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- SaaS Policy Rule Recommendations
- App-ID Cloud Engine
- Guidelines for SaaS Policy Rule Recommendations
- Apply Predefined SaaS Policy Rule Recommendations
- Create SaaS Policy Rule Recommendations
- Enable SaaS Policy Rule Recommendations
- Monitor SaaS Policy Rule Recommendations
- Delete SaaS Policy Rule Recommendations
- Modify Active SaaS Policy Rule Recommendations
- Manage Enforcement of Rule Recommendations on Strata Cloud Manager
- Manage Enforcement of Rule Recommendations on Panorama
- Tag Discovered SaaS Apps
- Apply Tag Recommendations to Sanctioned Apps
- Change Risk Score for Discovered SaaS Apps
- Troubleshoot Issues on SaaS Security Inline
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- Onboarding Overview for Supported SaaS Apps
- Onboard an Aha.io App to SSPM
- Onboard an Alteryx Designer Cloud App to SSPM
- Onboard an Aptible App to SSPM
- Onboard an ArcGIS App to SSPM
- Onboard an Articulate Global App to SSPM
- Onboard an Atlassian App to SSPM
- Onboard a BambooHR App to SSPM
- Onboard a Basecamp App to SSPM
- Onboard a Bitbucket App to SSPM
- Onboard a Bito AI App to SSPM
- Onboard a BlueJeans App to SSPM
- Onboard a Box App to SSPM
- Onboard a Bright Security App to SSPM
- Onboard a Celonis App to SSPM
- Onboard a Cisco Meraki App to SSPM
- Onboard a Claude App to SSPM
- Onboard a ClickUp App to SSPM
- Onboard a Codeium App to SSPM
- Onboard a Cody App to SSPM
- Onboard a Confluence App to SSPM
- Onboard a Contentful App to SSPM
- Onboard a Convo App to SSPM
- Onboard a Couchbase App to SSPM
- Onboard a Coveo App to SSPM
- Onboard a Crowdin Enterprise App to SSPM
- Onboard a Customer.io App to SSPM
- Onboard a Databricks App to SSPM
- Onboard a Datadog App to SSPM
- Onboard a DocHub App to SSPM
- Onboard a DocuSign App to SSPM
- Onboard a Dropbox Business App to SSPM
- Onboard an Envoy App to SSPM
- Onboard an Expiration Reminder App to SSPM
- Onboard a Gainsight PX App to SSPM
- Onboard a GitHub Enterprise App to SSPM
- Onboard a GitLab App to SSPM
- Onboard a Google Analytics App to SSPM
- Onboard a Google Workspace App to SSPM
- Onboard a GoTo Meeting App to SSPM
- Onboard a Grammarly App to SSPM
- Onboard a Harness App to SSPM
- Onboard a Hellonext App to SSPM
- Onboard a Hugging Face App to SSPM
- Onboard an IDrive App to SSPM
- Onboard an Intercom App to SSPM
- Onboard a Jira App to SSPM
- Onboard a Kanbanize App to SSPM
- Onboard a Kanban Tool App to SSPM
- Onboard a Krisp App to SSPM
- Onboard a Kustomer App to SSPM
- Onboard a Lokalise App to SSPM
- Onboard a Microsoft 365 Copilot App to SSPM
- Onboard a Microsoft Azure AD App to SSPM
- Onboard a Microsoft Exchange App to SSPM
- Onboard a Microsoft OneDrive App to SSPM
- Onboard a Microsoft Outlook App to SSPM
- Onboard a Microsoft Power BI App to SSPM
- Onboard a Microsoft SharePoint App to SSPM
- Onboard a Microsoft Teams App to SSPM
- Onboard a Miro App to SSPM
- Onboard a monday.com App to SSPM
- Onboard a MongoDB Atlas App to SSPM
- Onboard a MuleSoft App to SSPM
- Onboard a Mural App to SSPM
- Onboard a Notta App to SSPM
- Onboard an Office 365 App to SSPM
- Onboard Office 365 Productivity Apps to SSPM
- Onboard an Okta App to SSPM
- Onboard an OpenAI App to SSPM
- Onboard a PagerDuty App to SSPM
- Onboard a Perplexity App to SSPM
- Onboard a Qodo App to SSPM
- Onboard a RingCentral App to SSPM
- Onboard a Salesforce App to SSPM
- Onboard an SAP Ariba App to SSPM
- Onboard a ServiceNow App to SSPM
- Onboard a Slack Enterprise App to SSPM
- Onboard a Snowflake App to SSPM
- Onboard a SparkPost App to SSPM
- Onboard a Tableau Cloud App to SSPM
- Onboard a Tabnine App to SSPM
- Onboard a Webex App to SSPM
- Onboard a Weights & Biases App to SSPM
- Onboard a Workday App to SSPM
- Onboard a Wrike App to SSPM
- Onboard a YouTrack App to SSPM
- Onboard a Zendesk App to SSPM
- Onboard a Zoom App to SSPM
- Onboarding an App Using Azure AD Credentials
- Onboarding an App Using Okta Credentials
- Register an Azure AD Client Application
- View the Health Status of Application Scans
- Delete SaaS Apps Managed by SSPM
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Activate SaaS Security Inline for NGFW
Learn how to activate SaaS Security Inline on your Palo Alto Networks
NGFW.
Where Can I Use This? | What Do I Need? |
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Or any of the following licenses that include the SaaS Security Inline license:
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To unlock the SaaS Security Inline capabilities—SaaS
visibility, SaaS policy rule recommendations, and App-ID Cloud Engine (ACE), simply activate
SaaS Security Inline using one of the following activation types,
depending on whether you have an Enterprise Level Activation (ELA) license type or
non-ELA:
- (non-ELA) Activation email that you received.
- (ELA) Hub ELA Activations menu.
- (ELA) Customer Support Portal Enterprise Agreements page.
If you're enabling SaaS Security Inline for Next-Generation CASB, activate in SASE Cloud Management
Console using the activation email you received.
After activation, your NGFW contact the cloud service and begin to download any
SaaS policy rule recommendations that you created.
SaaS Security Inline activation:
- Creates a URL for SaaS Security Inline login.
- Pushes the SaaS Security Inline license to the NGFW that you select. Panorama does not require a license.
- Enables a secure and encrypted connection and successful, mutual authentication between SaaS Security Inline, Palo Alto Networks NGFW, Panorama, and Strata Logging Service.
Before
you activate:
- Ensure that your environment meets all the activation requirements for the SaaS Security Inline features you want to enable. (SaaS
administrator)
Requirement SaaS VisibilitySaaS Policy Recommendations and ACEOne or more NGFW running PAN-OS 10.1 or later with or without Panorama.N/AYesOne new or existing Strata Logging Service license per SaaS tenant.YesYesSame Support Account for SaaS tenant, Strata Logging Service, Enterprise DLP, and NGFW.YesYesOne SaaS Security Inline license per firewall.YesYesEnterprise DLP license on NGFW and in the same Customer Support Portal account as the SaaS tenant.Only required if you want to use the Data Profiles option for SaaS policy rule recommendationsN/AYesBecause SaaS Security Inline requires network traffic data for analysis, you must enable NGFW to forward logs with that data to Strata Logging Service. Your SaaS Security Inline subscription requires that you also have an active Strata Logging Service instance, which stores the data logs from NGFW and streams them to SaaS Security Inline. - Start the ACE deployment. (NGFW administrator / SaaS Policy Rule Recommendations)ACE deployment is required if you want ACE and SaaS policy rule recommendations. ACE deployment isn’t required for displaying SaaS app visibility data, though you must still configure log forwarding. Without logs for all NGFW, SaaS Security Inline can’t display SaaS app visibility data and might not be able to enforce policy rule recommendations.
- Bring the NGFW and Panorama (if using) online.
- Install the device certificate.
After
you activate:
- Complete your ACE deployment. (NGFW administrator / SaaS Policy Rule Recommendations)Again, ACE deployment is required if you want ACE and SaaS policy rule recommendations. SaaS Security Inline does not require ACE deployment to display SaaS app visibility data.
- Retrieve and verify the SaaS Security Inline license, which the SaaS Security Inline activation pushed to your NGFW. Panorama does not need a license. If you forget to do so, an error displays.
- Configure service route for data services.
- Create and verify connections to edge services and cloud service.
- Enable ACE on Panorama (if using)
- Configure log forwarding. (NGFW administrator / SaaS Visibility)You’re instructed to do so during your ACE deployment. If you only want SaaS visibility features, ACE deployment is optional, but SaaS Security Inline requires log forwarding with or without ACE and SaaS policy rule recommendations enabled.
- Initiate the SaaS Security Inline activation process based on your license type.An ELA (Enterprise Level Activation) license activates all your NGFW. A non-ELA license activates a fixed number of NGFW.
- (non‑ELA license) Open your SaaS Security Inline
activation email and click Activate, then log in
with your Palo Alto Networks Customer Support Portal account
credentials. The number of Activate buttons in the email you received depends on what you purchased. Each Activate button launches the same onboarding workflow that lets you activate all your purchased products together. Click any Activate button to begin. Additionally, your activation email depends on the type of activation: purchase, trial, or evaluation.It's important to keep the SaaS Security Inline activation email you received from Palo Alto Networks. In addition to containing confidential activation-related data, you will need this email to activate more NGFW later if you still have unused SaaS Security Inline licenses after completing the onboarding process.
- (ELA license) Log in to the hub with your Palo Alto Networks Customer Support Portal account credentials, then
select SaaS Security from the ELA
Activations menu on the hub.
- Log in to Customer Support Portal with Super User, Domain Administrator, and ELA Administrator permissions, then navigate to Assets > Enterprise Agreements and click ELA-SaaS Inline Activation.
- (non‑ELA license) Open your SaaS Security Inline
activation email and click Activate, then log in
with your Palo Alto Networks Customer Support Portal account
credentials.
- Select the products to activate, then Start Activation.If you have multiple items to activate, leave them all selected when you Start Activation.
- (non-ELA) Select a Customer Support Account, then NextIf you have more than one Support account, select the one with NGFW to subscribe to SaaS Security Inline.This step isn’t included in the ELA activation process because you begin the process in the Hub and, therefore, your Support account is already known.
- In SaaS Security Inline Setup, configure SaaS Security Inline.
- Data Lake and Data Lake
Region—You must have an active Strata Logging Service or activate a new one now. Do one of the following:
- New Strata Logging Service—Select Activate New if you're activating a new Strata Logging Service subscription, then choose its region.
- Existing Strata Logging Service—Select an existing Strata Logging Service instance to use if you did not purchase a new Strata Logging Service. If you have more than one Strata Logging Service instance, choose the one to which NGFW will forward logs with network traffic metadata.
- SaaS Tenant, SaaS Region,
and SaaS Subdomain—Do one of the following:
- New Tenant—Select Activate New to create a new SaaS Security Inline tenant, then type a subdomain name, which completes the URL for your SaaS Security Inline app and becomes the URL where you log in to the SaaS Security web interface. SaaS Subdomain is prepopulated with the domain name from your email address, but you can change it if you want.
- Existing Tenant—Select an existing tenant if you did not purchase a new Strata Logging Service or you don’t want to activate a newly purchased Strata Logging Service. Each SaaS tenant requires a unique Strata Logging Service. You can’t reuse a Strata Logging Service tenant. The onboarding process enforces this requirement and automatically populates the SaaS Tenant with the SaaS tenant who is mapped to the existing Strata Logging Service. SaaS Region defaults to Strata Logging Service region.
- Data Lake and Data Lake
Region—You must have an active Strata Logging Service or activate a new one now. Do one of the following:
- Choose the Firewalls to enable for this SaaS Security Inline subscription, then Next.
- (non-ELA) Select a NGFW Model on the left and then select subscriptions for the Serial Number(s) of individual devices belonging to that model on the right. Observe how many SaaS Security Inline subscriptions are assigned and still available for the selected model near the top of the page. Track the number of licenses each model will use and how many are still available in the middle of the page.
- (ELA) Select Serial Number column to select all NGFW up to 200. For each activation session, you can activate a maximum of 200 NGFW. To activate more, repeat the activation process.
The following table lists each NGFW type that the SaaS Security Inline license types support:NGFW TypesSaaS Security Inline License TypesProdEvalTrialLabProd (Production)YesNoYesNoEval (Evaluation)NoYesNoNoLabNoNoYesYesWhen you purchase SaaS Security Inline production subscriptions, the licenses are specific to NGFW models. It's not possible to use licenses created for one model with a different model. On the other hand, when evaluating SaaS Security Inline, Palo Alto Networks provides temporary eval and trial licenses that can be used on any NGFW.A NGFW type—prod, eval, and lab—is defined by the NGFW SKU. To see the SKU for a NGFW, log in to your Customer Support Portal account and navigate to AssetsDevices and check the entry for the serial number of your NGFW in the Model Name column. This is the SKU, which indicates the NGFW type as follows:- prod SKU—ends with the NGFW model name; for example, PAN-PA-200
- eval SKU—ends with -E30, which stands for Eval + 30 days; for example, PAN-PA-200-E30
- lab SKU—ends with -LAB; for example, PAN-PA-200-LAB
- Verify your activation selections, read and agree to the terms and conditions, then Activate Subscription.(non‑ELA) To check how many subscriptions will be used and how many remain, hover your cursor over the information icon next to Activate Subscriptions on <number> firewalls. A pop-up panel displays the total number of purchased SaaS Security Inline subscriptions you have, how many will be activated in this session, how many were previously activated, and how many have not yet been chosen for activation.Depending upon what you onboard, the activation process creates a URL for your SaaS Security web interface and applies SaaS Security Inline licenses to the selected NGFW and links them to your SaaS Security account. During ACE deployment, your NGFW administrator retrieves the license keys from the license server.
- Verify that your Strata Logging Service serial number displays on the web interface and indicates Monitoring.
- Log in to Strata Cloud Manager and ManageConfigurationSaaS SecuritySettingsLicense Info, then verify your SaaS Security Inline license.