>
    Strata Copilot
    Onboard a Jira App to SSPM
    Focus
    Download PDF
    Focus
    1. Home
    2. SaaS Security
    3. Onboard SaaS Apps Supported by SSPM
    4. Onboard a Jira App to SSPM
    Download PDF
    SaaS Security

    Onboard a Jira App to SSPM

    Table of Contents

    Onboard a Jira App to SSPM

    Connect a Jira instance to SSPM to detect posture risks.
    Where Can I Use This?What Do I Need?
    • Strata Cloud Manager
    • SaaS Security Posture Management license
    Or any of the following licenses that include the Data Security license:
    • CASB-X
    • CASB-PA
    For SSPM to detect posture risks in your Jira instance, you must onboard your Jira instance to SSPM. Through the onboarding process, SSPM logs in to Jira using account credentials. SSPM uses this account to scan your Jira instance for misconfigured settings. If there are misconfigured settings, SSPM suggests a remediation action based on best practices.
    SSPM can also scan your Jira instance for connected third-party plugins. To enable SSPM to scan your Jira instance for connected third-party plugins, you must onboard an Atlassian app. If you onboard an Atlassian app, SSPM also scans high-level Atlassian Administration settings for your organization. Some high-level Atlassian Administration settings can affect Jira, and will differ depending on whether your organization has the free, Standard, or Premium version of Jira.
    SSPM gets access to your Jira instance by using Okta SSO or Microsoft Azure credentials that you provide during the onboarding process. For this reason, your organization must be using Okta or Microsoft Azure as an identity provider. The Okta or Microsoft Azure account must be configured for multi-factor authentication (MFA) using one-time passcodes.
    To onboard your Jira instance, you complete the following actions:

    Collect Information for Accessing Your Jira Instance

    To access your Jira instance, SSPM requires the following information, which you will specify during the onboarding process.
    ItemDescription
    UserThe login email address of the account that SSPM will use to access your Jira instance.
    (Required Permissions) The user must be a Jira Organization Administrator.
    PasswordThe password for the Organization Administrator account.
    If you are logging in through Okta, you must provide SSPM with the following additional information:
    ItemDescription
    Okta subdomainThe Okta subdomain for your organization. The subdomain was included in the login URL that Okta assigned to your organization.
    Okta 2FA secretA key that is used to generate one-time passcodes for MFA.
    If you are using Azure Active Directory (AD) as your identity provider, you must provide SSPM with the following additional information:
    ItemDescription
    Azure 2FA secretA key that is used to generate one-time passcodes for MFA.
    As you complete the following steps, make note of the values of the items described in the preceding tables. You will need to enter these values during onboarding to access your Jira instance from SSPM.
    1. Identify the account that SSPM will use to access your Jira instance.
      (Required Permissions) The user must be a Jira Organization Administrator.
    2. Get a secret key for MFA.
      The steps you follow to get the MFA secret key differs depending on the identity provider you are using to access the Organization Administrator account.
      1. (For Okta log in) To access the account through Okta:
        1. Identify your Okta subdomain.
        2. Generate and copy an MFA secret key.
      2. (For Microsoft Azure log in) To access the account through Microsoft Azure:
        1. Enable third-party software OATH tokens for the administrator account.
        2. Configure the account for MFA and copy the MFA secret key.

    Connect SSPM to Your Jira Instance

    By adding a Jira app in SSPM, you enable SSPM to connect to your Jira instance.
    1. Log in to Strata Cloud Manager.
    2. Select ConfigurationSaaS SecurityPosture SecurityApplicationsAdd Application and click the Jira tile.
    3. On the Posture Security tab, Add New instance.
    4. Specify how you want SSPM to connect to your Jira instance. SSPM can Log in with Okta or Log in with Azure.
    5. When prompted, provide SSPM with the login credentials and the information it needs for MFA.
    6. Connect.

    © 2026 Palo Alto Networks, Inc. All rights reserved.