>
    Strata Copilot
    System Settings: Device Management
    Focus
    Download PDF
    Focus
    1. Home
    2. Strata Cloud Manager
    3. Strata Cloud Manager Getting Started
    4. System Settings: Strata Cloud Manager
    5. System Settings: Device Management
    Download PDF
    Strata Cloud Manager

    System Settings: Device Management

    Table of Contents

    System Settings: Device Management

    Learn about how to manage your onboarded firewalls.
    Where Can I Use This?What Do I Need?
    • NGFW (Managed by Strata Cloud Manager)
    • AIOps for NGFW Premium
    A Palo Alto Networks NGFW that is managed by Strata Cloud Manager is called a Cloud Managed Device. Strata Cloud Manager can manage firewalls running PAN-OS 10.2.3 or newer.
    For more information about prerequisites for Strata Cloud Manager, click here.
    With the Device Management dashboard (System SettingsDevice Management) you can review important device and version details about all your managed devices and select which devices to move to cloud management.

    See All Cloud Managed NGFWs Details

    The Cloud Managed Devices tab (System SettingsDevice ManagementCloud Managed Devices) displays all of your SCM onboarded firewalls, the folders they are assigned to, and important details about them.
    Device InformationDescription
    NameThe name of the NGFW and the folder(s) it is organized under.
    LabelsAny labels attached to the NGFW.
    Config Sync Status
    The synchronization status of the NGFW:
    • Synced
    • Out of Sync
    HA Status
    The HA Status of the onboarded NGFW:
    • Active—Normal traffic-handling operational state.
    • Passive—Normal backup state.
    • Initiating—The firewall is in this state for up to 60 seconds after bootup.
    • Non-functional—Error state.
    • Suspended—An administrator disabled the firewall.
    • Tentative—For a link or path monitoring event in an active/active configuration.
    Serial NumberThe serial number of the onboarded NGFW.
    ModelThe model number of the onboarded NGFW.
    Type
    They type of the onboarded NGFW:
    • VM
    • PA
    AddressThe IP Address of the onboarded NGFW.
    License
    The license information for the onboarded NGFW
    • Matched
    • Mismatched
    Software Version | App and Threat | Antivirus | URL FilteringDisplays the software and content versions that are currently installed on the firewall. For details, see Firewall Software and Content Updates.
    Device DictionaryA file for firewalls to import. The dictionary file provides the Strata Cloud Manager and firewall administrator with a list of device attributes for selection when importing recommended security policy rules.
    Actions
    The actions for the onboarded firewall:
    • Fetch License Info
    • Reboot
    • Change Routing Mode
    • Local Config Management
    • Force Boot Strap

    Remove an NGFW from the Cloud Managed Devices

    The Available Devices tab displays all of your NGFWs available to onboard to SCM and NGFWs already managed by Strata Cloud Manager.
    For more information about the onboarding process for Strata Cloud Manager, click here.
    You can use the available devices tab to move devices in and out of Strata Cloud Manager.
    1. Log in to Strata Cloud Manager.
    2. Select System SettingsDevice ManagementAvailable Devices.
      1. Select Back to Available Devices to move a firewall out of Strata Cloud Manager.

    Restore a Local Configuration Version Snapshot on the Firewall

    Follow these steps to restore any version of the local configuration on your firewall and download the configuration details in XML format.
    1. Log in to Strata Cloud Manager.
    2. Select System SettingsDevice Management, then select Local Configuration Management from the available Actions.
    3. Load the version to restore the local configuration.
    4. Click Yes to replace the current local configuration on the firewall with the selected version
      You can use the Jobs view to troubleshoot failed operations, investigate warnings associated with completed commits, or cancel pending commits.
    5. Download configuration details for the selected version.

    Replace an RMA Firewall

    To minimize the effort required to restore the configuration on a cloud managed NGFW involving a Return Merchandise Authorization (RMA), you can now trigger an RMA workflow through Device Management.
    The new RMA workflow will automatically restore the configuration of the original NGFW to your replacement NGFW. By importing the state of your original NGFW, you can quickly resume using Strata Cloud Manager to manage your network.
    Before you trigger the RMA process, complete the following prerequisites:
    VM-Series devices are not supported for this RMA process.
    1. Log in to Strata Cloud Manager.
    2. Select System SettingsDevice ManagementCloud Managed Devices.
    3. Locate the faulty device in the table.
    4. Start the RMA process.
      1. Select Actions.
      2. Start RMA.
      3. Select the replacement device that will replace your old NGFW.
      4. Start RMA.
      The old device is removed from Cloud Managed Devices.
    5. Remove the old device from your support portal account.

    © 2025 Palo Alto Networks, Inc. All rights reserved.