Deactivate a license before you delete a firewall from
the CSP Software NGFW credits deployment profile.
You must deactivate any licenses from the
you delete a firewall (or the VM hosting the firewall)
or the license credits cannot return to your credit pool.
you have internet access to the licensing server, deactivating the
firewall on the CSP automatically removes the licenses and the remaining
credits are returned to the deployment profile. After you deactivate
the license you must delete the firewall or it will continue to
If you don’t have internet access, you must
export the license token from the firewall. Then, in the CSP, start
deactivation and upload the token (or paste in the token text) to
complete the deactivation.