Problems Activating Advanced URL Filtering

If you are having activation troubles, use these CLI commands to verify that you have an active and valid Advanced URL Filtering license.
Where can I use this?
What do I need?
  • PAN-OS
  • Advanced URL Filtering license
Use the following workflow to troubleshoot Advanced URL Filtering activation issues.
  1. Verify whether Advanced URL Filtering has been activated by running the following command:
    show system setting url-database
    If the response is
    paloaltonetworks
    , PAN-DB, the Palo Alto Networks URL filtering database, is the active vendor.
  2. Verify that the firewall has a valid Advanced URL Filtering license.
    Run the
    request license info
    CLI command.
    You should see the license entry
    Feature: Advanced URL Filtering
    . If the license is not installed, you will need to obtain and install a license. See Configure URL Filtering.

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