New NGFW User
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AI Access Security

New NGFW User

Table of Contents


New NGFW User

Activate the AI Access Security for a new NGFW (Managed by Panorama) or NGFW (Managed by Strata Cloud Manager) user.
  1. Install and perform the initial configuration for your NGFW.
    This includes activating all the required support licenses.
  2. Set up management for your NGFW.
  3. Set up Enterprise Data Loss Prevention (E-DLP).
    • NGFW (Managed by Panorama)
      1. Install the Enterprise DLP plugin on Panorama.
      2. Enable Enterprise DLP for NGFW.
      3. Edit the Enterprise DLP cloud content, data filtering, and snippet settings as needed.
    • NGFW (Managed by Strata Cloud Manager)
      1. Enable Enterprise DLP for NGFW.
      2. Edit the Enterprise DLP data filtering and snippet settings as needed.
  4. Click the magic link provided to you by Palo Alto Networks when you purchased the AI Access Security subscription.
  5. Click Activate Subscription to begin activating AI Access Security.
  6. Enter Palo Alto Networks Customer Support Portal (CSP) Email Address. This email address must match the email that received the magic link to activate AI Access Security.
    Create a New Account if the email address that received the AI Access Security activation link doesn't already have a valid CSP account. You must enter a Password to successfully create the account. The newly created account is automatically associated with the same tenant for which you are activating AI Access Security and assigned a Multitenant Superuser role.
  7. (Multitenancy only) In the Specify the Tenant section, select the tenant service group (TSG) for which you want to activate AI Access Security.
    Skip this step if you have only have a single TSG associated with your Customer Support Portal (CSP) account. It will be selected by default.
    Click Done after selecting a tenant to continue.
  8. Review the tenant Region. This region is pre populated based on the region NGFW is deployed and cannot be changed.
  9. Verify that the AI Access Security License is Fully Assigned
  10. Verify that Data Loss Prevention is active on the tenant. Enterprise DLP is a prerequisites for AI Access Security.
  11. Agree to the Terms and Conditions.
  12. Activate Now.
  13. Get Started with AI Access Security.