Renew an AI Access Security License
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AI Access Security

Renew an AI Access Security License

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Renew an AI Access Security License

Renew your AI Access Security license to continue safely adopting GenAI apps.
Where Can I Use This?What Do I Need?
  • NGFW (Managed by Panorama or Strata Cloud Manager)
  • Prisma Access (Managed by Panorama or Strata Cloud Manager)
One of the following:
  • AI Access Security license
  • CASB-PA license
  • CASB-X license
You can renew your expiring AI Access Security license to continue safely adopting GenAI apps. An expiring AI Access Security does not automatically renew and requires you to manually renew it. If the AI Access Security expires:
  • Traffic containing sensitive data is no longer forwarded to Enterprise Data Loss Prevention (E-DLP) for inspection and verdict rendering.
  • Enterprise DLP is no longer accessible.
    • Panorama™ management serverObjectsDLP
    • Strata Cloud ManagerManageConfigurationData Loss Prevention
  • Web Security and Security policy rules created for AI Access Security are preserved.
  1. Contact your Palo Alto Networks sales representative and request a renewal for your AI Access Security license.
  2. Log in to Strata Cloud Manager.
  3. From the bottom-left menu, select SettingsTenants.
  4. Select the tenant for which you're renewing the AI Access Security license.
    You can select a parent tenant or a child tenant. A tenant with a license that requires immediate action to renew the license is marked with a blue circle.
  5. Edit the tenant licenses.
  6. Agree to the terms and conditions and Activate Now.