Renew an AI Access Security License
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AI Access Security

Renew an AI Access Security License

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Renew an AI Access Security License

Renew your AI Access Security license to continue safely adopting GenAI apps.
Where Can I Use This?What Do I Need?
  • NGFW (Managed by Panorama or Strata Cloud Manager)
  • Prisma Access (Managed by Panorama or Strata Cloud Manager)
  • Prisma Browser
  • Customer Support Portal (CSP) account
  • Next-Generation CASB for Prisma Access and NGFW (CASB-X) license
  • Strata Logging Service required for SaaS Security Inline but you can CASB-X without it
If you have a Prisma Browser Standalone License, you don't need to perform any additional setup prerequisites, activation, and license renewal procedures since AI Access Security capabilities are natively part of Prisma Browser.
You can renew your expiring AI Access Security license to continue safely adopting GenAI apps. An expiring AI Access Security does not automatically renew and requires you to manually renew it. If the AI Access Security expires:
  • Traffic containing sensitive data is no longer forwarded to Enterprise Data Loss Prevention (E-DLP) for inspection and verdict rendering.
  • Enterprise DLP is no longer accessible.
    • Panorama® management serverObjectsDLP
    • Strata Cloud ManagerConfigurationData Loss Prevention
  • Web Security and Security policy rules created for AI Access Security are preserved.
  1. Contact your Palo Alto Networks sales representative and request a renewal for your AI Access Security license.
  2. Log in to Strata Cloud Manager.
  3. Select the tenant for which you're renewing the AI Access Security license.
    You can select a parent tenant or a child tenant. A tenant with a license that requires immediate action to renew the license is marked with a blue circle.
  4. Edit the tenant licenses.
  5. Agree to the terms and conditions and Activate Now.