Export Metadata for Troubleshooting
Learn how to export your instance, firewall, and Panorama
appliance metadata from
AIOps for NGFW
To provide technical support with the information
they need to better assist you,
AIOps for NGFW
enables
you to export your deployment data to your local machine. This data
arrives in JSON files that are compressed in the gzip format.- SelectSettings > Prepare Metadata Export.
- Downloadyour metadata file.The metadata file name contains your Customer Support Portal (CSP) ID, your AIOps for NGFW tenant ID, and the timestamp for the export:<csp-tenant-timestamp>.gzip.
