Activate the AI Access Security License (Existing Deployments)

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Activate the AI Access Security License (Existing Deployments)

Activate the AI Access Security for existing NGFW or Prisma Access users managed by either a Panorama® management server or Strata Cloud Manager.

This procedure assumes you only need to activate the AI Access Security license and that all prerequisite licenses are active and have successfully set up your NGFW, Prisma Access, Panorama® management server, and Strata Cloud Manager as needed.

Click the Login to Activate link in the email provided to you by Palo Alto Networks when you purchase the AI Access Security subscription.
Enter your Palo Alto Networks Customer Support Portal (CSP) Email Address. This email address must match the email address that received the link to activate AI Access Security.
In the Manage Subscriptions page, choose the product you want to activate and Activate.
On the activation page, specify the tenant, region and Activate Now to begin activating AI Access Security.
After the activation is complete, you can either View Details of the subscription or Launch your AI Access Security instance.
Verify that your Data Loss Prevention instance is selected if you have Enterprise Data Loss Prevention (E-DLP) active on your tenant.

Your Enterprise DLP instance is selected by default if active already on your tenant.

Skip this step if you don't have Enterprise DLP already active. Enterprise DLP is not required to enable AI Access Security. If Enterprise DLP instance is not already active then one is created as part of the license activation. Review what happens to Enterprise DLP if you don't renew your AI Access Security license.
(NGFW only) Associate the AI Access Security license with your NGFW.

Associating the AI Access Security license is required to activate the license for your NGFW.
1. In the Strata Cloud Manager menu, select System SettingsDevice Associations.
  
  The Strata Cloud Manager menu is located in the bottom-left corner of Strata Cloud Manager.
2. Associate Apps.
3. In the Licensed Products, select Data Security.
4. Select the NGFW for which you want to activate AI Access Security.
5. Save.
Verify you successfully activated AI Access Security.
1. Log in to the Palo Alto Networks Customer Support Portal (CSP).
2. Select ProductsAssets.
3. Select NGFW or Prisma Access tenant based on the enforcement point for which you activated AI Access Security.
4. Use the filters to locate your NGFW or Prisma Access tenant.
5. Expand the list of active licenses or click Licenses & Subscriptions.
6. Verify that the AI Access Security license is active.
Get Started with AI Access Security.