Autonomous DEM
What’s New—ADEM Access Experience Agent
Table of Contents
What’s New—ADEM Access Experience Agent
View the new features added the ADEM Access Experience Agent.
| Where Can I Use This? | What Do I Need? |
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Here’s what’s new for the Access Experience Agent:
ADEM 5.1.0 Agent
The following improvements were released in May 2024.
ADEM Agent is now modularized and called Access Experience. Access Experience can be
used for multiple features based on the license activated, such as ADEM and App
Acceleration. Other enhancements include:
- An agent out-of-band upgrade.
- New Access Experience Agent configuration options for GlobalProtect version
6.3 and above:
- Install—Install the agent on the endpoint.
- Uninstall—Uninstall the agent from the endpoint.
- No Action—Retain the last agent state.
What’s New in April 2022
The following new feature was released in April 2022.
Autonomous DEM Agent Installer Available on the CSP
You can now download the Autonomous DEM agent installation package from the Customer Support Portal. This allows you to upgrade your
ADEM agent without having to upgrade your GlobalProtect app.
You can deploy Autonomous DEM agent that you download from the CSP to your endpoints
using the same methods you would deploy the GlobalProtect app:
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For Windows endpoints, you can obtain the update by navigating to Software Updates in the Customer Support Portal. Search for GlobalProtect Autonomous DEM for Windows64.To deploy the agent to Windows endpoints, use Msiexec or via an MDM.
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For Mac OS X endpoints, you can obtain the update by navigating to Software Updates in the Customer Support Portal. Search for GlobalProtect Autonomous DEM for OS X.To deploy the agent to MacOS endpoints, use the macOS plist or via an MDM.