When performing a new installation of GlobalProtect 5.2.10 or later on an M1 MacBook device that
does not have Rosetta 2 installed, the Autonomous DEM agent does not
get installed even though the message that GlobalProtect displays
indicates that the agent installed successfully. Workaround: Manually install Rosetta 2 on the M1 MacBook device and then refresh the
GlobalProtect connection to enable GlobalProtect to re-initiate the
install of the Autonomous DEM agent. |