Review the open issues for the ADEM Access Experience Agent
Where Can I Use This?
What Do I Need?
Prisma Access (Cloud Management)
Prisma Access (Panorama Managed)
Strata Cloud Manager
Prisma Access license
ADEM Observability
This is the issue we’re currently working on.
ID
Description
DEM-7293
When using macOS version Sonoma 14.5 with ADEM agent version 5.0.15,
the Access Experience page shows the connected SSID appears as
<redacted> instead of the actual SSID name.
DEM-2596
When you have 200K ADEM agents or more,
the
Settings
page in ADEM fails to load.
This is an intermittent issue and is typically observed when multiple users
are trying to access the
Summary
page in
parallel.
Workaround:
Refresh the page or try re-logging into
ADEM.
DEM-2048
When performing a new installation of GlobalProtect 5.2.10 or later on an M1 MacBook device that
does not have Rosetta 2 installed, the Autonomous DEM agent does not
get installed even though the message that GlobalProtect displays
indicates that the agent installed successfully.
Workaround:
Manually install Rosetta 2 on the M1 MacBook device and then refresh the
GlobalProtect connection to enable GlobalProtect to re-initiate the
install of the Autonomous DEM agent.
