Addressed Issues—Autonomous DEM
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Focus
Autonomous DEM

Addressed Issues—Autonomous DEM

Table of Contents

Addressed Issues—Autonomous DEM

The following issues have been addressed.
Where Can I Use This?What Do I Need?
  • Prisma Access (Cloud Management)
  • Prisma Access (Panorama Managed)
  • Strata Cloud Manager
  • Prisma Access license
  • ADEM Observability

Autonomous DEM Addressed Issues—June 2024

IDDescription
DEM-7456
Fixed an issue where, if the ADEM agent in Windows had been upgraded manually to a higher version that was not available on the portal, it would attempt to install the lower version.

ADEM Access Experience Agent Addressed Issues—May 2024

IDDescription
DEM-6824Fixed an issue where ADEM user data was missing under the Experience > Application experience trend in Strata Cloud Manager after the device recovers from sleep.

ADEM Access Experience Agent Addressed Issues—January 2024

IDDescription
DEM-5967Fixed an issue where an ADEM agent crashed on machines where Windows operating system's WMI infrastructure was malfunctioning.

ADEM Access Experience Agent Addressed Issues—August 2023

IDDescription
DEM-2255The ADEM agents have better error handling now since common cases of failures are now better detected and monitored.
DEM-4420The ADEM agent will now import client certificates to the system stores to enable full native Schannel and TLS support.
DEM-4726The amount of time the agent takes to wait to download the installation package for new ADEM versions is now configurable.

ADEM Access Experience Agent Addressed Issues—September 2022

IDDescription
DEM-238
If you have enabled SSL Decryption on Prisma Access, the endpoint agent cannot register to the Autonomous DEM portal successfully. To enable the endpoint agent to successfully connect and communicate with the ADEM portal, you must add the FDQN to an allow list. Note that the allow list is required only for endpoint agent and ADEM connectivity and is not required for synthetic tests; synthetic tests comply with the SSL Decryption policy.
You must add a policy rule with no decrypt for the FQDNs used by ADEM so that the endpoint agent can register with the portal.