Create Microsoft Exchange Connectors
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Enterprise DLP

Create Microsoft Exchange Connectors

Table of Contents

Create Microsoft Exchange Connectors

Create an outbound and inbound Microsoft Exchange Online Connector to forward and return outbound emails sent from Microsoft Exchange to and from
Enterprise Data Loss Prevention (E-DLP)
for inline inspection of emails.
Where Can I Use This?
What Do I Need?
  • SaaS Security
  • Enterprise Data Loss Prevention (E-DLP)
    license
  • SaaS Security
    license
    Or
  • Any of the following licenses
    • Prisma Access
      CASB license
    • Next-Generation CASB for Prisma Access and NGFW (CASB-X)
      license
    • Data Security
      license
To prevents sensitive data exfiltration contained in outbound emails using
Enterprise Data Loss Prevention (E-DLP)
, you must create outbound and inbound Microsoft Exchange Online connector to control the flow of emails forwarded from Microsoft Exchange Online to
Enterprise DLP
. The outbound connector controls the flow of outbound emails from Microsoft Exchange to
Enterprise DLP
for inspection and verdict rendering. The inbound connector to return emails forwarded to
Enterprise DLP
back to Microsoft Exchange and instruct Microsoft Exchange to take action based on the transport rule.

Create a Microsoft Exchange Outbound Connector

Create an outbound Microsoft Exchange Online Connector to connect Microsoft Exchange with
Enterprise Data Loss Prevention (E-DLP)
for inline inspection of emails.
  1. Select
    Mail flow
    Connectors
    and
    Add a connector
    to launch the Microsoft Exchange Connector wizard.
  2. Specify the connector source and destination.
    1. For
      Connection from
      , select
      Office 365
      .
    2. For
      Connection to
      , select
      Partner organization
      .
      A partner can be any third-party cloud service that provides services such as services, such as data protection. In this case, the third-party partner organization is Palo Alto Networks.
    3. Click
      Next
      .
  3. Name the Microsoft Exchange connector.
    1. Enter a descriptive
      Name
      for the connector.
    2. (
      Optional
      ) Enter a
      Description
      for the connector.
    3. (
      Best Practices
      ) For
      What do you want to do after connector is saved?
      , check (enable)
      Turn it on
      .
      Enable this to automatically turn on the connector after you have finished creating and saved the new Microsoft Exchange connector.
    4. Click
      Next
      .
  4. To specify when the connector should be used, select
    Only when I have a transport rule set up that redirects messages to this connector
    and click
    Next
    .
    Using the connector only when a transport rule exists enables fine-grained control of what action to take when an email contains sensitive data. By select this option, Microsoft Exchange enforces action on emails based on the action specified in the
    Enterprise DLP
    data profile.
  5. To configure the route settings for emails, check (enable)
    Route email through these smart hosts
    to add the following smart host Fully Qualified Domain Name (FQDN) and click
    Next
    .
    The FQDN specifies the region where emails are forwarded to the DLP cloud service for inspection and verdict rendering. This also generates and displays Email DLP incidents in the specified region. All processes and data related to Email DLP occur and are stored in this region.
    • United States
      mail.us-west1.email.dlp.paloaltonetworks.com
    • Europe
      mail.europe-west3.email.dlp.paloaltonetworks.com
    • APAC
      mail.asia-southeast1.email.dlp.paloaltonetworks.com
  6. Specify the security restrictions for the connector.
    1. Check (enable)
      Always use Transport Layer Security (TLS) to secure the connection
      .
      This is required to successfully forward emails for inspection. Disabling this setting causes the connector connection to be rejected.
    2. Select
      Issued by a trusted certificate authority (CA)
      .
    3. Check (enable)
      Add the subject name or subject alternative (SAM) matches to this domain:
      and add the following domain name.
      Adding the subject name is required for positive identification of the Palo Alto Networks DLP cloud service. The CA issuer FQDN you add must match the email routing FQDN you added in the previous step.
      • United States
        mail.us-west1.email.dlp.paloaltonetworks.com
      • Europe
        mail.europe-west3.email.dlp.paloaltonetworks.com
      • APAC
        mail.asia-southeast1.email.dlp.paloaltonetworks.com
    4. Click
      Next
      .
  7. Add a validation email.
    A valid email address associated with the email domain used by your organization. This is required to validate connectivity between the Microsoft Exchange Admin Center and the Palo Alto Networks smart host, and that emails can be successfully delivered.
    1. Add a valid email address for validation.
    2. Validate
      .
      The Microsoft Exchange validation tests take a few minutes to complete.
    3. Under the
      Task
      , verify that the
      Check connectivity
      validation test status to the
      Enterprise DLP
      FQDN displays
      Succeed
      .
      It is expected that the following errors occur when adding the validation email.
      • Validation failed
        error is displayed.
      • The
        Send test email
        validation test status displays
        Failed
        .
      These do not prevent you from creating the outbound connector and do not impact email forwarding to
      Enterprise DLP
      .
    4. Click
      Done
      .
    5. When prompted to confirm whether to proceed without successful validation, click
      Yes, proceed
      .
  8. Review the connector details and
    Create Connector
    .
    Click
    Done
    when prompted that the outbound connector was successfully created.
  9. Back in the Connectors page, verify the outbound connector is displayed and that the
    Status
    is
    On
    .
  10. Create the Microsoft Exchange inbound connector if not already created.
    The inbound connector is required to return emails forwarded to
    Enterprise DLP
    for inspection back to Microsoft Exchange.
    Skip this step if you have already created the inbound connector.
  11. After you successfully created the Microsoft Exchange connector, you must create Microsoft Exchange transports rule to forward emails to and from
    Enterprise DLP
    , and to specify what actions Microsoft Exchange takes based on the
    Enterprise DLP
    verdicts.

Create a Microsoft Exchange Inbound Connector

Create an inbound Microsoft Exchange Online Connector to return emails forwarded to
Enterprise Data Loss Prevention (E-DLP)
for inline inspection back to Microsoft Exchange.
  1. Select
    Mail flow
    Connectors
    and
    Add a connector
    to launch the Microsoft Exchange Connector wizard.
  2. Specify the connector source and destination.
    1. For
      Connection from
      , select
      Yout organization's email server
      .
    2. Click
      Next
      .
  3. Name the Microsoft Exchange connector.
    1. Enter a descriptive
      Name
      for the connector.
    2. (
      Optional
      ) Enter a
      Description
      for the connector.
    3. (
      Best Practices
      ) For
      What do you want to do after connector is saved?
      , check (enable)
      Turn it on
      .
      Enable this to automatically turn on the connector after you have finished creating and saved the new Microsoft Exchange connector.
    4. Click
      Next
      .
  4. Specify the authentication IP addresses that Microsoft Exchange uses to verify
    Enterprise DLP
    .
    The authentication IP addresses are required so that
    Enterprise DLP
    can forward emails back to Microsoft Exchange.
    1. Select
      By verifying that the IP address of the sending server matches one of the following IP address, which belong to your partner organization
      .
    2. Add the following to IP addresses.
      Add the IP addresses for the region where your email domain is hosted. You can add multiple regional IP addresses if you have email domains hosted in multiple regions.
      • APAC
        35.186.151.226
        and
        34.87.43.120
      • E.U
        34.141.90.172
        and
        34.107.47.119
      • U.S
        34.168.197.200
        and
        34.83.143.116
  5. Review the connector details and
    Create Connector
    .
    Click
    Done
    when prompted that the inbound connector was successfully created.
  6. Back in the Connectors page, verify the inbound connector is displayed and that the
    Status
    is
    On
    .
  7. Create the Microsoft Exchange outbound connector if not already created.
    The outbound connector is required to control the flow of emails forwarded from Microsoft Exchange Online to
    Enterprise DLP
    for inline inspection.
    Skip this step if you have already created the outbound connector.
  8. After you successfully created the Microsoft Exchange connector, you must create Microsoft Exchange transports rule to forward emails to
    Enterprise DLP
    , and to specify what actions Microsoft Exchange takes based on the
    Enterprise DLP
    verdicts.

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