Choose a Preferred Window for Certain Prisma Access Upgrades
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Choose a Preferred Window for Certain
Prisma Access
Upgrades
You can use
Prisma Access
Insights
to choose a preferred window for certain types of
Prisma Access
upgrades.
For certain
Prisma Access
upgrades—
—
Prisma Access
Insights
lets you make upgrade preferences:
Select a preferred time window, from the list of
available options, for the upgrade.
Choose from the following
upgrade times. The times are local to the location or locations
being upgraded and are all four hour windows:
Friday
8:00 p.m. to Saturday 12:00 a.m. (midnight)
Saturday 12:00 a.m. (midnight) to 4:00 a.m.
Saturday 4:00 a.m. to 8:00 a.m.
Saturday 8:00 a.m. to 12:00 p.m. (noon)
Saturday 12:00 p.m. (noon) to 4:00 p.m.
Choose the
Prisma Access
locations you want to upgrade first.
Palo Alto Networks uses your preferences to begin the roll out to the first set of
Prisma Access
locations and the remaining locations, if any, will be
upgraded seven days later based on the time preference you provided.
Prisma Access
Insights provides you with notifications that inform you
of the progress of the upgrade and when it is complete, whether or not you
select all locations or a subset of them.
After the first set of
Prisma Access
locations is upgraded successfully, the
Prisma Access
team monitors these locations for seven days, and then upgrades all
remaining
Prisma Access
locations. The remaining
Prisma Access
locations are upgraded seven days later, on the same day and the same time
window you selected for the initial set of locations. This upgrade process
includes all the remaining locations in your deployment.
When upgrade preferences are available for a release,
Prisma Access
will notify you. Enable
alerts to get notifications when an upgrade preference is available, and
select the
Prisma Access
app to submit your preferences:
We’ll send you notifications:
When the option to choose your upgrade preferences (time window and
Prisma Access
locations)
is available
To confirm upgrade preferences
To give you 21-day, three day, and 24 hour notice ahead
of a scheduled upgrade
When a
Prisma Access
location upgrade is in progress
When a
Prisma Access
location upgrade is complete
When all
Prisma Access
locations are successfully upgraded
After you are notified that an upgrade window preference is available, select
the
Prisma Access
app to choose your preferred upgrade window.
You’ll see a banner in the app that guides you to set upgrade
preferences.
You’ll see an option to choose your upgrade time.
Choose your preferred upgrade time window from the selections
available, along with a set of
Prisma Access
locations you want
upgraded during this window.
After you’ve submitted your upgrade preferences, you’ll receive a
Prisma Access
notification confirming your preferences. You
cannot change your upgrade preferences after you’ve submitted
them.