The following tables describe a list of event or incident codes, the event
origin, its severity, and a description of each event as per the event category.
User ID Incidents
INCIDENT CODE
EVENT ORIGIN
ALERT/INCIDENT
SEVERITY
EVENT TITLE
EVENT DESCRIPTION
RELEASE INTRODUCED
DEVICESW_USERIDAGENTS_DOWN
Device
INCIDENT
Informational
UserId agent down
The device generates the incident in case if the User-ID
daemon failed to connect with the User-ID agent.
6.2.1
USER_ID_DIRECTORY_SYNC_FAILED
Controller
INCIDENT
Informational
Directory sync failed
Controller generates the incident in case of failure of
Full Sync or Delta Sync while syncing any of groups, users and
membership. Incident will be cleared once the sync is successfully
completed.
6.2.1
USER_ID_HUB_SELECTION_FAILED
Controller
INCIDENT
Informational
Hub selection failed
Controller generates this incident if hub selection
failed.
