Event Category-User ID
User id related event codes in Prisma SD-WAN.
The following tables describe a list of event or incident codes, the event
origin, its severity, and a description of each event as per the event category.
User ID Incidents
| INCIDENT CODE | EVENT ORIGIN | ALERT/INCIDENT | SEVERITY | EVENT TITLE | EVENT DESCRIPTION | RELEASE INTRODUCED |
|---|
| DEVICESW_USERIDAGENTS_DOWN | Device | INCIDENT | Informational | UserId agent down | The device generates the incident in case if the User-ID
daemon failed to connect with the User-ID agent. | 6.2.1 |
| USER_ID_DIRECTORY_SYNC_FAILED | Controller | INCIDENT | Informational | Directory sync failed | Controller generates the incident in case of failure of
Full Sync or Delta Sync while syncing any of groups, users and
membership. Incident will be cleared once the sync is successfully
completed. | 6.2.1 |
| USER_ID_HUB_SELECTION_FAILED | Controller | INCIDENT | Informational | Hub selection failed | Controller generates this incident if hub selection
failed. | 6.2.1 |
