SaaS Security
Unlink SSPM from a Jira or ServiceNow Instance
Table of Contents
Unlink SSPM from a Jira or ServiceNow Instance
When you no longer need to create tickets in an issue tracking system from SSPM, you
can remove SSPM's link to your Jira instance.
Linking SSPM to an issue tracking system (Jira or ServiceNow) enables you to create
tickets in the issue tracking system directly from SSPM. When you no longer need
this capability, you can unlink SSPM from the issue tracking system. For example,
you might want to unlink a Jira instance because you are no longer using the Jira
instance to manage your team's tasks.
Unlinking an instance of Jira or ServiceNow also unlinks all tickets that were
created in the issue tracking system from SSPM. Unlinking the tickets does not
delete the tickets from the issue tracking system.
- Log in to Strata Cloud Manager.
- Select .The Ticketing Settings page is displayed. This page lists the links that exist between SSPM and instances of Jira and ServiceNow.
- In the Linked Instances area, locate the instance of Jira or ServiceNow and Unlink the instance.
