Create a Custom Incident Setting

1. Select New Custom to create a new incident setting.
2. Enter the Setting Name and Description.
3. Select the Product, Incident Category, Incident Subcategory, and Incident Code.

   After selecting the fields, if you change the product, then the other fields will be reset.
4. Select the Object Type and the condition associated with it.
5. Select the actions that Strata Cloud Manager has to take when the above conditions are met. Select Raise or Suppress and set the priority. Severity of the incident is derived from the incident code.
6. Configure the raise and clear conditions of an incident.

   If an incident supports customization, you can configure the specific conditions that must be met before the incident is raised or cleared, including customizable time windows, event frequency thresholds, and state persistence requirements. See Incident Customization for Raise and Clear Conditions for more information.
7. Select the notification profile.
8. Save Setting.