Configure Panorama for Strata Logging Service
Focus
Focus
Strata Logging Service

Configure Panorama for Strata Logging Service

Table of Contents

Configure Panorama for
Strata Logging Service

Activate
Strata Logging Service
for Panorama-managed firewalls.
Where Can I Use This?
What Do I Need?
  • NGFW (PAN-OS or Panorama Managed)
  • Prisma Access (Managed by Panorama)
  • Strata Logging Service
If you’re using Panorama™ to manage
Prisma Access
or on-premises firewalls, you have some preliminary steps to accomplish before you can
activate
Strata Logging Service
. These steps include downloading and installing the Cloud Services Plugin and generating a one-time password (OTP) in the
Strata Logging Service
app.
Because Panorama can provision the device certificate that firewalls require to securely connect to
Strata Logging Service
, this gives you a way to onboard multiple firewalls to
Strata Logging Service
simultaneously.
If you are onboarding a Panorama in high availability mode (HA), follow the steps for configuring an HA Panorama with Prisma Access. Instead of the step where you install the
Prisma Access
components on Panorama, follow the steps for activating
Strata Logging Service
below.

10.0 or Earlier

Follow these steps to activate
Strata Logging Service
for Panorama-managed firewalls running PAN-OS 10.0 or earlier.
  1. To set up Panorama, install the Panorama virtual appliance and perform initial configuration or set up an M-Series appliance.
    You must configure one or more DNS servers and an NTP server instead of setting the date and time manually so that Panorama can stay in sync with
    Strata Logging Service
    .
    • To configure NTP, select
      Panorama
      Setup
      Services
      NTP
      and set a value for the
      NTP server
      . For example:
      pool.ntp.org
      .
    • To configure DNS servers, select
      Panorama
      Setup
      Services
      and enter a value for the primary and optionally for the secondary DNS servers.
    • (
      Optional, Panorama 10.0 and later versions
      ) To configure Panorama to connect to
      Strata Logging Service
      through a proxy server, select
      Panorama
      Setup
      Services
      Settings ( )
      and
      Use proxy to send logs to
      Strata Logging Service
      .
    1. Log in to the Customer Support Portal (CSP) and select
      Assets
      Devices
      Register New Device
      .
    2. Select
      Register device using Serial Number or Authorization Code
      and then
      Submit
      .
    3. Enter the Panorama Serial Number provided in the email you received with your order fulfillment along with the required Location Information (as indicated by the asterisks) and then
      Agree and Submit the EULA
      .
      After you see the registration complete message, close the Device Registration dialog.
    4. Find the Panorama instance you just registered and click the corresponding edit (Actions column).
    5. To activate the Support license, select
      Activate Auth-Code
      and then enter the Support Authorization Code you received in your email and then
      Agree and Submit
      .
  2. (
    Optional
    ) Onboard Panorama to your
    Strata Logging Service
    instance.
    This is necessary only if you did not onboard Panorama as part of activation.
    1. Log in to the hub and open the
      Strata Logging Service
      app to the instance to which you are onboarding.
    2. Select
      Inventory
      Panorama Appliances
      Add
      .
    3. Select
      Add
      and
      Next
      .
    4. Select the Panorama appliances you want to onboard and
      Submit
      .
  3. Verify the Quantity and Part Description of the
    Strata Logging Service
    license (named Logging Service below) that you just activated.
  4. Retrieve the
    Strata Logging Service
    and support license on Panorama.
    1. Select
      Panorama
      Licenses
      and
      Retrieve license keys from license server
      .
    2. Verify that you see the
      Strata Logging Service
      license and the support license.
  5. Download and install the Cloud Services plugin.
    The way you download and install the plugin depends on whether you are using Panorama 8.0.6 or a later Panorama version.
    On Panorama 8.0.x:
    1. Log in to the Customer Support Portal and select
      Updates
      Software Updates
      .
    2. Find a supported Cloud Services plugin version in the Panorama Integration Plug In section and download it. Plugin 1.0 versions are no longer supported on any version of Panorama.
      Do not rename the plugin file or you will not be able to install it on Panorama.
    3. To install the plugin, log in to the Panorama web interface of the Panorama you selected when you licensed
      Prisma Access
      , select
      Panorama
      Plugins
      Upload
      , and
      Browse
      to the plugin
      File
      that you downloaded from the CSP.
    4. Install
      the plugin.
    On Panorama 8.1.0 and later versions:
    On Panorama 8.1 and later versions, you can either download the plugin from the CSP and then upload it to Panorama or you can check for plugin updates directly from Panorama as follows:
    1. Select
      Panorama
      Plugins
      and
      Check Now
      to display the latest Cloud Services plugin updates.
    2. Plugin 1.0 versions 1.0.x are no longer supported on any version of Panorama.
    3. After you downloading the plugin,
      Install
      it.
    Installing a newer version of the Cloud Services plugin overwrites the previously installed version. If you are installing the plugin for the first time, after you successfully install the plugin, Panorama will refresh and the Cloud Services menu will display on the
    Panorama
    tab.
  6. Generate an OTP from the Inventory menu in the
    Strata Logging Service
    app and copy it to your clipboard.
    You have ten minutes to enter the OTP before it expires.
    1. Go back to Panorama and select
      Panorama
      Cloud Services
      Status
      to display the Verify Account dialog.
    2. Paste the OTP you just generated and
      Verify
      it.
      If
      Verify
      is disabled, check that you have configured both a DNS server and an NTP server (
      Panorama
      Setup
      Services
      ).
  7. Verify the connection status between Panorama and
    Strata Logging Service
    .
    You can use the Panorama CLI or the Panorama web interface with the Cloud Services plugin to verify that the connection is successful.
    • Use the following CLI command:
      admin@Panorama> request plugins cloud_services logging-service status
      pass{"@status": "success", .....
    • Select
      Panorama
      Cloud Services
      Status
      Status
      and view
      details
      to verify that Panorama was able to successfully retrieve the
      Strata Logging Service
      certificate, fetch the Customer Identification number and the region in which your
      Strata Logging Service
      instance is deployed, and confirm that the Panorama appliance is connected to
      Strata Logging Service
      (Logging Service below). If any of these checks fail, the Status is reported as an
      Error
      .
  8. On the hub,
    View
    Strata Logging Service
    Status
    to verify that
    Strata Logging Service
    is provisioned successfully.
  9. Allocate Storage Based on Log Type. Make sure to allocate log quota for each log type because there are no log quota allocation defaults.

10.1 or Later

Follow these steps to activate
Strata Logging Service
for Panorama-managed firewalls running PAN-OS 10.1 or later.
  1. To set up Panorama, install the Panorama virtual appliance and perform initial configuration or set up an M-Series appliance.
    You must configure one or more DNS servers and an NTP server instead of setting the date and time manually so that Panorama can stay in sync with
    Strata Logging Service
    .
    • To configure NTP, select
      Panorama
      Setup
      Services
      NTP
      and set a value for the
      NTP server
      . For example:
      pool.ntp.org
      .
    • To configure DNS servers, select
      Panorama
      Setup
      Services
      and enter a value for the primary and optionally for the secondary DNS servers.
    • (
      Optional, Panorama 10.0 and later versions
      ) To configure Panorama to connect to
      Strata Logging Service
      through a proxy server, select
      Panorama
      Setup
      Services
      Settings ( )
      and
      Use proxy to send logs to
      Strata Logging Service
      .
    1. Log in to the Customer Support Portal (CSP) and select
      Assets
      Devices
      Register New Device
      .
    2. Select
      Register device using Serial Number or Authorization Code
      and then
      Submit
      .
    3. Enter the Panorama Serial Number provided in the email you received with your order fulfillment along with the required Location Information (as indicated by the asterisks) and then
      Agree and Submit the EULA
      .
      After you see the registration complete message, close the Device Registration dialog.
    4. Find the Panorama instance you just registered and click the corresponding edit (Actions column).
    5. To activate the Support license, select
      Activate Auth-Code
      and then enter the Support Authorization Code you received in your email and then
      Agree and Submit
      .
  2. (
    Optional
    ) Onboard Panorama to your
    Strata Logging Service
    instance.
    This is necessary only if you did not onboard Panorama as part of activation.
    1. Log in to the hub and open the
      Strata Logging Service
      app to the instance to which you are onboarding.
    2. Select
      Inventory
      Panorama Appliances
      Add
      .
    3. Select
      Add
      and
      Next
      .
    4. Select the Panorama appliances you want to onboard and
      Submit
      .
  3. Install a device certificate on the Panorama that you want to onboard to
    Strata Logging Service
    .
    1. If this is your first time installing a device certificate, you must issue the following command:
      > debug software restart process reportd
      This is only required the first time that you install the device certificate.
  4. Retrieve the
    Strata Logging Service
    and support licenses on Panorama.
    1. Select
      Panorama
      Licenses
      and
      Retrieve license keys from license server
      .
    2. Verify that you see the Cortex Data
      Strata Logging Service
      license and the support license.
  5. Download and install the Cloud Services plugin.
    The way you download and install the plugin depends on whether you are using Panorama 8.0.6 or a later Panorama version.
    On Panorama 8.0.x:
    1. Log in to the Customer Support Portal and select
      Updates
      Software Updates
      .
    2. Find a supported Cloud Services plugin version in the Panorama Integration Plug In section and download it. Plugin 1.0 versions are no longer supported on any version of Panorama.
      Do not rename the plugin file or you will not be able to install it on Panorama.
    3. To install the plugin, log in to the Panorama web interface of the Panorama you selected when you licensed
      Prisma Access
      , select
      Panorama
      Plugins
      Upload
      , and
      Browse
      to the plugin
      File
      that you downloaded from the CSP.
    4. Install
      the plugin.
    On Panorama 8.1.0 and later versions:
    On Panorama 8.1 and later versions, you can either download the plugin from the CSP and then upload it to Panorama or you can check for plugin updates directly from Panorama as follows:
    1. Select
      Panorama
      Plugins
      and
      Check Now
      to display the latest Cloud Services plugin updates.
    2. Plugin 1.0 versions 1.0.x are no longer supported on any version of Panorama.
    3. After you downloading the plugin,
      Install
      it.
    Installing a newer version of the Cloud Services plugin overwrites the previously installed version. If you are installing the plugin for the first time, after you successfully install the plugin, Panorama will refresh and the Cloud Services menu will display on the
    Panorama
    tab.
  6. Generate an OTP from the Inventory menu in the
    Strata Logging Service
    app and copy it to your clipboard.
    You have ten minutes to enter the OTP before it expires.
    1. Go back to Panorama and select
      Panorama
      Cloud Services
      Status
      to display the Verify Account dialog.
    2. Paste the OTP you just generated and
      Verify
      it.
      If
      Verify
      is disabled, check that you have configured both a DNS server and an NTP server (
      Panorama
      Setup
      Services
      ).
  7. Verify the connection status between Panorama and
    Strata Logging Service
    .
    You can use the Panorama CLI or the Panorama web interface with the Cloud Services plugin to verify that the connection is successful.
    • Use the following CLI command:
      admin@Panorama> request plugins cloud_services logging-service status
      pass{"@status": "success", .....
    • Select
      Panorama
      Cloud Services
      Status
      Status
      and view
      details
      to verify that Panorama was able to successfully retrieve the
      Strata Logging Service
      certificate, fetch the Customer Identification number and the region in which your
      Strata Logging Service
      instance is deployed, and confirm that the Panorama appliance is connected to
      Strata Logging Service
      (Logging Service below). If any of these checks fail, the Status is reported as an
      Error
      .
  8. On the hub,
    View
    Strata Logging Service
    Status
    to verify that
    Strata Logging Service
    is provisioned successfully.
  9. Allocate Storage Based on Log Type. Make sure to allocate log quota for each log type because there are no log quota allocation defaults.

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