Starting October 2024, Strata Logging Service supports a new licensing scheme. By default, the new Strata Logging Service license comes with a one year log retention period. The new license will be available to all qualifying users (users who activate Strata Logging Service after October 2024 and do not currently have an existing Strata Logging Service license).

Non-qualifying users, defined as users who have a Strata Logging Service license obtained before October 2024, can maintain their current licensing scheme until they are migrated to the new licensing model. Starting from March 2025, users will receive notifications seven days before the migration process starts. The migration will happen automatically and there is no action required from users.

To use Strata Logging Service, you can either procure a Strata Logging Service license or a Strata Cloud Manager Pro license, which includes Strata Logging Service.

Here are the available options for using Strata Logging Service with different products. If you are managing your Palo Alto Networks products using Strata Cloud Manager, it is essential to familiarize yourself with the Strata Cloud Manager licenses to better understand the license options provided below.

Starting from March 2025, all the users with existing Strata Logging Service license will be automatically migrated to the new licensing model that comes with unlimited log storage and a one year log retention period. The migration keeps your current entitlements and allows you to benefit from new features such as longer log retention. You will receive a notification seven days before the migration process starts and after the migration is complete. If you are managing your Palo Alto Networks products using Strata Cloud Manager, see the migration paths to know the license changes after migration. The migration happens per Customer Support Portal (CSP). The table outlines the migration exclusions.

What will not be Migrated
Strata Logging Service with sized storage tenants hosted in China and FedRamp regions.
Any Strata Logging Service tenants with evaluation licenses only.
Strata Logging Service with sized storage evaluation or expired licenses and Strata Logging Service with sized storage active license with any product evaluation license ( for example, Prisma Access, ADEM, AIOps for NGFW)