Replace a PA-3400 Series Drive
Table of Contents
Replace a PA-3400 Series Drive
Learn how to replace the SSD drive on a PA-3400 Series
firewall. The SSD drive contains the system files and logs.
The PA-3400 Series firewalls use a single
solid-state drive (SSD) to store the PAN-OS system files, system
logs, and network traffic logs. If this drive fails, you must replace
it to restore functionality to the firewall.
The replacement
drive ships with a factory default PAN-OS image with the default
configuration. After you install the new drive, you will need to
obtain a backup configuration that you saved from the failed firewall
to restore your configuration.
To avoid injury to yourself or damage to
your Palo Alto Networks® hardware or the data that resides on the
hardware, read the Product Safety Warnings.
- Disconnect power from the firewall, then remove the power cable(s).
- Unscrew the captive screw on the system drive cover on the front side of the firewall. See PA-3400 Series Front Panel for help locating the system drive cover.
- Pull the SSD module out of the firewall.
- Slide the replacement SSD module onto the rails and gently push it into the firewall.
- Power on the firewall and connect a standard RJ-45 Ethernet cable from the RJ-45 port on your computer to the MGT port on the firewall.
- Change the IP address on your computer to an address in the 192.168.1.0/24 network, such as 192.168.1.2.
- From a web browser, go to https://192.168.1.1 and, when prompted, log in to the web interface using the default username and password (admin/admin).
- Configure management access and restore the firewall configuration.For information on how to upgrade or downgrade PAN-OS, see the New Features Guide for the PAN-OS version that your firewall is running. The New Features Guides are located on the Technical Documentation portal.