Learn how to replace the SSD drive on a PA-3400 Series
firewall. The SSD drive contains the system files and logs.
The PA-3400 Series firewalls use a single
solid-state drive (SSD) to store the PAN-OS system files, system
logs, and network traffic logs. If this drive fails, you must replace
it to restore functionality to the firewall.
drive ships with a factory default PAN-OS image with the default
configuration. After you install the new drive, you will need to
obtain a backup configuration that you saved from the failed firewall
to restore your configuration.
To avoid injury to yourself or damage to
your Palo Alto Networks® hardware or the data that resides on the
hardware, read the Product Safety Warnings.
Disconnect power from the firewall, then remove
the AC power cords.
Unscrew the captive screw on the system drive cover on
the front side of the firewall. See PA-3400 Series Front Panel for help locating
the system drive cover.
Pull the SSD module out of the firewall.
Slide the replacement SSD module onto the rails and gently
push it into the firewall.
Power on the firewall and connect a standard RJ-45 Ethernet cable
from the RJ-45 port on your computer to the MGT port on the firewall.
Change the IP address on your computer to an address
in the 192.168.1.0/24 network, such as 192.168.1.2.
From a web browser, go to https://192.168.1.1 and, when prompted,
log in to the web interface using the default username and password (admin/admin).
Configure management access and restore the firewall configuration.
For information on how to upgrade or downgrade PAN-OS,
see the New Features Guide for the PAN-OS version that your firewall
is running. The New Features Guides are located on the Technical